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Crowne Plaza Sydney Burwood by IHG

4.5 star property

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Photo gallery for Crowne Plaza Sydney Burwood by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Meeting facility
Bar (on property)
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
60 Burwood Rd, Burwood, NSW, 2134
  • Westfield Burwood
    ‪4 min walk‬
  • Sydney Showground
    ‪7 min drive‬
  • Qudos Bank Arena
    ‪8 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Park View

Room amenity

Premium Room, 2 Double Beds, Park View

  • 43 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Park View

Room amenity

Standard Room, 1 King Bed, Park View

  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, City View

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, City View

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room

  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Bathtub, City View

Room amenity

Premium Room, 1 King Bed, Bathtub, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

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About this property

Crowne Plaza Sydney Burwood by IHG

Luxury hotel with fitness centre and rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Crowne Plaza Sydney Burwood by IHG offers 90 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Sydney Burwood by IHG. During your stay, you're just a quick walk from Westfield Burwood. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Westfield Burwood and 7 minutes by car from Sydney Showground
Crowne Plaza Sydney Burwood by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Sydney Burwood by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

The hotel hosts a free manager's reception daily.
Crowne Plaza Sydney Burwood by IHG has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Filipino, French, Hindi, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 300 metres
  • Street parking available
  • Parking on site (AUD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 34 to 34 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay
  • Christmas Eve (24 December) Gala Dinner per adult: AUD 85.00
  • Christmas Eve (24 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: AUD 85.00
  • Christmas Day (25 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: AUD 85.00
  • New Year's Eve (31 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: AUD 85.00
  • New Year's Day (1 January) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: AUD 85.00
  • Valentine's Day (14 February) Gala Dinner per child: AUD 70.00 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34.00 to 34.00 for adults and AUD 15.00 to 15.00 for children
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marsden Burwood
Marsden Hotel Burwood
Crowne Plaza Sydney Burwood
Crowne Plaza Sydney Burwood by IHG Hotel
Crowne Plaza Sydney Burwood an IHG Hotel
Crowne Plaza Sydney Burwood by IHG Burwood
Crowne Plaza Sydney Burwood by IHG Hotel Burwood

Crowne Plaza Sydney Burwood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 343 reviews
Rating 8 - Good. 81 out of 343 reviews
Rating 6 - Okay. 34 out of 343 reviews
Rating 4 - Poor. 16 out of 343 reviews
Rating 2 - Terrible. 13 out of 343 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 3 nights in Dec 2024

6/10 Okay

Stephen

Business traveller
Disliked: Property conditions & facilities
Very run down, paint chipped everywhere, carpets dirty and no standard bathroom amenities at all. Wouldn’t stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay here. Booked as I was going to a concert at Homebush so location was good. A little disappointed that I couldn’t experience the rooftop bar as there was a private function, guests staying there should be able to experience all aspects of the hotel. Booked a room with a balcony facing the park but the view was obstructed due to a large area of rooftop extending from the balcony areas. It would be awesome if this area had some greenery, potted plants and such so if guests can’t see the park, at least they can have a nice green outlook from the windows rather than just a grey, bland rooftop. Other than this, the room was clean and comfortable, staff were welcoming and helpful and lovely to deal with. Overall, great stay.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the balcony to the room with the view over the park.
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and the room was very clean
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location for me for a Coldplay Concert at Sydney Olympic Stadium and i was very happy with the whole experience. Definitely on my list now for a return when in that part of Sydney.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice clean and comfortable hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Firstly we were put into Room 201 which was a disabled room which wasnt really a problem but we paid for a city view room. Shower curtain was very short hence water went all over the bathroom floor. Otherwise the room was very clean and bed & linen comfortable. No option for decaf coffee or tea and no milk option in room. Hotel was lovely, coffee shop very nice. Breakfast was good however basic breads available. Reception staff very helpful and courteous. Onsite underground parking was easily accessible and clean. We would stay there again as it was convenient to Olympic park for concert with a short cab ride.
Stayed 1 night in Nov 2024

10/10 Excellent

Laddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great stay
Great stay and friendly staff. Food in the cafeteria however was disappointing. Nonetheless, I will be back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience at Crowne plaza Burwood excellent. Very accommodating with early checkin and helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Yasmeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good! A little dirty but that is me being picky.
Stayed 1 night in Sep 2024

10/10 Excellent

Chiara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience in staying at this hotel, especially my kids they love the heated pool so much, staffs were all nice and room was huge and clean.
Stayed 1 night in Oct 2024

8/10 Good

Ali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, great for families with a large park and playground across the road and a Westfield 2 minutes walk away. We stayed for an event at Olympic Park and it was an easy 10 minute drive there. We had a minor issue with the room and the staff were very helpful and apologetic, and did everything they could to fix the issue as quickly as possible. Would definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lana

Stayed 1 night in Sep 2024

2/10 Terrible

Chanel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michele

Liked: Amenities
Great breakfast. Friendly staff. Comfortable room
Stayed 3 nights in Oct 2024

10/10 Excellent

Alisha

Stayed 1 night in Sep 2024

6/10 Okay

Omar, BOOVAL

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
A pleasant hotel, clean and tidy. Staff non responsive to concerns (our room was not cleaned) and it would appear this is because management is equally as sloppy.
Stayed 6 nights in Oct 2024

6/10 Okay

Adam

Travelled with partner
Disliked: Cleanliness, amenities
The room with a “city view” that I paid extra floor was a complete scam. It was a balcony view to the slum backstreets of behind the property. Did in no way match the photos which I specifically chose this place over others for. The onyx restaurant food feel low quality for the inflated price. Bed sheets were not changed after I explicitly requested them to be changed, they only dressed the bed. We arrived Friday and saw used plates from room service outside other residents door that stayed there for 2 days with no hotel staff bothering to clean it even when mentioned it to reception. Staff just seems like they try to do as little as possible to get through their shift imo
Stayed 3 nights in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Meera

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice stay overall
Excellent location. Nice rooftop bar with an awesome view. Room has a beautiful park view as well. Definately needs improvement in housekeeping service.
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Some of the reception staff are a bit vague. Didn’t provide me with the room I booked, cooked breakfast took a long time to come out. TV reception average, and screen definition really bad. Lights were too bright and poorly designed except bedside, Pool is heated but you aren’t told that.
Stayed 1 night in Sep 2024

10/10 Excellent

Clement Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to spend a day shopping and dining in Burwood and booked our stay at this property again as we enjoyed our stay last time. We were pleasantly surprised to receive a complimentary upgrade to our room and the room did not disappoint. Along with the larger room, there was also a large balcony. Unfortunately, we could not enjoy this trip due to the inclement weather. Our experience with checking in and out was excellent, both times with a lady called Worinka ( I hope I spelt the name right) , a great mix of friendliness and businesslike during our interactions.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made you Felt welcome the moment you walked through the door friendly and polite informative they made you feel important. We received a free room upgrade, from street view to city view.
Stayed 3 nights in Sep 2024

8/10 Good

Isaac

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Room was lovely and clean. Kids loved the pool,selection of movies and park accross the street.
Stayed 2 nights in Sep 2024