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Mercure Sydney Parramatta

4.5 star property

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Photo gallery for Mercure Sydney Parramatta

Exterior
Front of property – evening/night
Exterior
Sports facility
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
106 Hassall Street, Rosehill, NSW, 2142
  • Rosehill Gardens Racecourse
    ‪10 min walk‬
  • Qudos Bank Arena
    ‪6 min drive‬
  • Accor Stadium
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 32.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Sydney Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (1003)
The price is €198
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Novotel Sydney Parramatta

About this property

Mercure Sydney Parramatta

Luxury hotel with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Mercure Sydney Parramatta offers 165 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Sydney Parramatta, you're just a quick walk from Rosehill Gardens Racecourse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Just a 2-minute drive from Rosehill Gardens Racecourse and 6 minutes from Qudos Bank Arena
Mercure Sydney Parramatta offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1431 square feet (133 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

Mercure Sydney Parramatta has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 20 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 17 065 560 885

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 340 out of 1000 reviews
Rating 8 - Good. 351 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Abdifatah, Reservoir

Disliked: Staff & service, property conditions & facilities
Will not recommend at all could have stayed elsewhere if I knew it
Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on first night were amazing! The property is not what it used to be. The carpets are putrid with stains everywhere and in dire need of replacing. The bathroom lacking in ventilation, the shower is either full.force or nothing and floods out the door of the shower. I had previously stayed here before covid and enjoyed my stay. Years later, I would not stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Travelled with family
Liked: Staff & service
Staff were very helpful
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition is not working well. Breakfast didn’t taste good as bacon all over cook and hard and omlette full of oil
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Stayed 1 night in Nov 2024

4/10 Poor

Blake

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
the bed was so soft. We didn't have a phone in our room. The waterfall showerhead was on the side of the shower, so you had to press up to the wall to get wet. Facilities outside of the room were quite good.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenei

Stayed 1 night in Nov 2024

6/10 Okay

Peter

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Quite disappointing
Very tired and in need of TLC Musty smell Good location Served its purpose however very disappointing Restaurant was not open on a Saturday night
Stayed 1 night in Nov 2024

4/10 Poor

Joanne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The shower had mould and the carpets were stained and in good need of a clean. The restaurant is closed on weekend and you cannot order room service. Lucky there is food options across the road. There was only 2 towels instead of 4 so had to call reception but staff brought the extra towels up straight away. For the price we paid for the room I expected more. I wouldn’t stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou for the wonderful hospitality shown by all the staff and we enjoyed the local last minute dinner options
Stayed 2 nights in Nov 2024

4/10 Poor

Genevieve

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Coming in at night and the signage and lighting for the property was so obscure that we didn’t notice it and drove straight past. The room we were allocated was right next to an elevator shaft and we heard that elevator go up and down ALL night, also there appears to be no sound proofing on the windows and on quite a busy road so the traffic noise compounded the elevator noise.
Stayed 1 night in Nov 2024

10/10 Excellent

annalise

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Nov 2024

2/10 Terrible

Anushri

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty not worth the price
Felt like a 2star hotel mould in the bathroom towel was dirty
Stayed 1 night in Nov 2024

8/10 Good

Paul, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Odette

Disliked: Property conditions & facilities
A very tired hotel needing upgrading.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Oct 2024

8/10 Good

Sukritta

Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Stayed 1 night in Oct 2024

4/10 Poor

Matika

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The restaurant was great, however we woke to find bed bugs in our room.
Stayed 1 night in Oct 2024

6/10 Okay

Mitch

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Rooms spacious. Good for families. Bathrooms very old, mould on tiles and shower curtain very bad. Had requested and confirmed direct with property x3 rooms side by side, however on checkin all rooms on separate floors.
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Stayed 1 night in Sep 2024

4/10 Poor

sonia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is three star standard - no way is it 4.5 stars. Staff were lovely. But they were understaffed at breakfast so couldn’t keep up with the service. Breakfast food was good quality. But the room condition was quite frankly awful. Paint falling off the walls, mould on the bathroom tiles. Curtains looked like they were 30 year old. I booked a queen room but ended up with single beds. Room service finished at 9pm and there was only maccas or KFC to chose from for food. Fine if it had a 3 star rating. Awful for 4.5 star.
Stayed 1 night in Sep 2024

8/10 Good

Kazuyoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Murali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024