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Sydney Central Hotel managed by The Ascott Limited

4.0 star property
VIP Access

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Reception
Superior Twin Room | Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪7 min walk‬
  • International Convention Centre Sydney
    ‪11 min walk‬
  • Circular Quay
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Mercure Sydney

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1032)
The price is €122
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Mercure Sydney

About this property

Sydney Central Hotel managed by The Ascott Limited

Hotel with a 24-hour fitness centre, a short walk to Capitol Theatre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking. Housekeeping is available on request.
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sydney Central Hotel managed by The Ascott Limited. During your stay, you're just a quick walk from Capitol Theatre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Capitol Theatre and World Square Shopping Centre
Sydney Central Hotel managed by The Ascott Limited offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 2960 square feet (275 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sydney Central Hotel managed by The Ascott Limited. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sydney hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Thomas St Kitchen and Bar – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 36 for adults and from AUD 19 for children
  • Self-parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aimee

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location, beds are so comfy and soft. Overall the hotel is a little tired but maybe reworks are happening slowly. We travelled with kids and used the pool but it’s very small and no shade or chairs to sit and settle in. Thanks to Hotels.com for offering a deal which included breakfast and parking, that’s rare these days so it was nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Checkin was easy. Liked the pool on our floor
Stayed 7 nights in Dec 2024

4/10 Poor

Helarisi

Liked: Cleanliness
.
Stayed 3 nights in Sep 2024

4/10 Poor

Helarisi

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
It is good to check the air quality in rooms.
Stayed 2 nights in Nov 2024

4/10 Poor

Helarisi

Disliked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
Staff very helpful and friendly room very clean bed comfortable but room needs a paint and a freshen up but over all I would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always! Really friendly efficient staff. Breakfast is really good and great value. Rooms are large and spotlessly clean with great amenities. Fantastic location. Our favourite place to stay in Sydney! Hope to be back again soon.

8/10 Good

Roslyn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

PATRICK, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of hotel staff are polite. I requested for late check out and offered. Hotel surroundings are very good. Foods,bus station etc...will stay again if I go back to Sydney next time.
Stayed 1 night in Dec 2024

8/10 Good

Sunil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location of the Hotel was perfect for our short stay in Sydney. Short walks to so many attractions. The pool was a welcome spot during very humid weather.
Stayed 2 nights in Dec 2024

10/10 Excellent

dongwon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a bit tired & in need of renovation but good for the price. Included b'fast. Staff helpful but very busy. Good size room.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey, Wanganui

Stayed 2 nights in Nov 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
1 night stay
Great size room with 2queen beds , very comfortable with great pillows .very quiet and handy location . Cocktails at bar were bit ordinary , and never before have I seen a cocktail served in a schooner glass . My sisters Mojito was .
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Stayed 4 nights in Oct 2024

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for our 5 night stay
The Hotel was well positioned and the staff were friendly and helpful.
Stayed 5 nights in Nov 2024

8/10 Good

Kenneth, delta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient, 5 mins walk to the light rail station, 20 mins wall to the circular quay, 15 mins to major train station where you can access all kind of transportation to all major tourist spots. The price is very reasonable as it is not right in the centre but it is definitely close enough. Eateries are everywhere. The property itself is ok but bravo to the young management team who is able to make prompt decision to rectify couple issues before they escalated to more stressful condition. Extra thanks to the shift managers Jordan and Catherine who have right balances between customer services and corporate perspective
Stayed 5 nights in Nov 2024

10/10 Excellent

Abigail

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed for the price we paid! 1 star to the hotel staff who were lovely to deal with and very helpful, even showing us the bus routes. 1 star for the check-in experience and upgraded room. 1 star for the cleanliness and facilities in the entire establishment. 1 star for the breakfast which at $20 a head was a bargain! 1 star for the location and ease of commute from Central Station. Very impressed with this hotel and its staff. I had emailed prior to our arrival to see if we could check-in earlier and received a very polite email back to say it may not be possible depending on room availability, which I completely appreciate. However when we got there around 11am the staff were very accommodating and booked us into a room immediately. Not only that, but we were upgraded to the top floor! The rooms were exceptionally clean and the bed was actually comfy! I was also impressed that shortly after going into our room the phone rang and it was reception asking if everything was okay - which it was. We felt very VIP staying here. 11/10 would stay here again :)
Stayed 1 night in Nov 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Stay
This hotel is in a great location within walking distance of public transport and some city locations. The staff were friendly and helpful. The onsite eating and bar were very handy and reasonably priced. The room was comfortable, spacious and clean. The air conditioning was a bit hard to regulate, it was either too cold or too warm. It was a ducted system and may be on the oldish side? The room had all the usual amenities that you would require, and we enjoyed our stay. Definitely would stay again and would recommend this hotel.
Stayed 1 night in Nov 2024