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Ironwood Hotel

3.5 star property

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Photo gallery for Ironwood Hotel

Lobby
Signature Suite, 1 King Bed, City View | Living area | Flat-screen TV
Exterior
Standard Room, 2 Single Beds | Minibar, in-room safe, iron/ironing board, free WiFi
Signature Suite, 1 King Bed, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Corner Burgos & Juan Luna Streets, Tacloban, 6500
  • Tacloban City Hall
    ‪9 min walk‬
  • Tacloban City Convention Center
    ‪2 min drive‬
  • Robinsons Place Tacloban
    ‪4 min drive‬
  • Tacloban (TAC-Daniel Z. Romualdez)
    ‪19 min drive‬

Room options

View all photos for Basic Twin Room, 2 Single Beds, No Windows

Basic Twin Room, 2 Single Beds, No Windows | Minibar, in-room safe, iron/ironing board, free WiFi

Basic Twin Room, 2 Single Beds, No Windows

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Premium Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Signature Suite, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Presidential Suite, City View

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Premium Room, 1 Queen Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, No Windows

Basic Room, 1 Queen Bed, No Windows | Minibar, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed, No Windows

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ironwood Hotel

Hotel in Tacloban with 2 restaurants and rooftop terrace
This smoke-free hotel features 2 restaurants, a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services and a meeting room.
Ironwood Hotel offers 20 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Ironwood Hotel, you're just a quick walk from Balyuan Amphitheatre. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of Balyuan Amphitheatre and CAP Building
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and concierge services are also featured at Ironwood Hotel. Free self parking is available.

This 3.5-star Tacloban hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
FireGrass Tavern – On-site restaurant.
Leaf Lounge – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 498 for adults and PHP 348 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FireGrass Tavern
  • Leaf Lounge

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ironwood Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1350.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 498 for adults and from PHP 348 for children
  • Airport shuttle fee: PHP 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Ironwood Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ironwood Hotel Tacloban
Ironwood Tacloban
Ironwood Hotel Hotel
Ironwood Hotel Tacloban
Ironwood Hotel Hotel Tacloban

Ironwood Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 88 reviews
Rating 8 - Good. 24 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 6 out of 88 reviews
Rating 2 - Terrible. 3 out of 88 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Since they renovated the property, I think the property is the best one in Tacloban. I would love them give them the absolute best review ever, because the rooms are really amazing and the staff is really amazing. There are two issues that they really need to work on. The restaurant did not have many of the items on the menu. They had no pizzas, they had no sandwiches. Some of the drinks we wanted they didn’t have. The dining experience was annoying although the dining staff are very, very nice. The other issue is their Wi-Fi. The Wi-Fi is basically worthless. I used up my international plan on my phone every five days which got very expensive. Their Wi-Fi pretty much provides no Internet almost all the time. Again, the staff really is helpful, they’re the best people I’ve been countered in the Philippines. It’s unfortunate that they’re just a couple of areas that really need work in that hotel. Hopefully, The owner will step up and figure these things out.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachelle

Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Jay, New Smyrna Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was a sewer, gas odor in the room and also in the adjacent room that my friends were staying with. I’m not sure if this was due to the construction, but it really made kind of for an unpleasant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daryl

Stayed 2 nights in Jul 2024

8/10 Good

ANNABELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

anthony robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel and it’s based in Tocloban . A global quailty 4 star hotel in a small town .
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. The are around the hotel is dirty and run down. Not the hotels fault, but that is what it is.
Stayed 1 night in Jun 2024

10/10 Excellent

Julius

Stayed 4 nights in May 2024

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Near the airport, restaurants, laundry service, and spa. It was smelly to the hallway of the 2nd floor as our room located near the common garbage bin next to the stairways, the main door created loud noise when it closed. We received the room with stinky pillow case and stains on it. We noticed staff by the stairs gossiping as if not working. The room was not big enough and the breakfast provided was limited and not convenient for individual with allergies as they have only limited serving spoon for desserts that created cross contamination. Plus parking space was limited and near pavement where guard was sitting next to staff exit door.
Stayed 1 night in Mar 2024

2/10 Terrible

Darrell

Stayed 1 night in Feb 2024

10/10 Excellent

Peter, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprise to find a lovely hotel there. There was a Valentines dinner with a large buffet an a free cocktail. The room was large and the bed comfortable. The bathroom was fine. Strong hot water. The breakfast was filipino with your choice of eggs. 5th floor bat and snscks great
Stayed 3 nights in Feb 2024

10/10 Excellent

Chad, Coplay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, we stayed in one of the suites and it was lovely for two nights. The fifth floor Leaf Lounge was an excellent Thai restaurant, and morning breakfasts were very good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about Ironwood was outstanding: Clean room; comfortable beds; strong working shower; quick response when we asked for something. The only thing to improve would be to make the wifi stronger. Currently they are remodeling the 3rd floor. That cannot be a negative because it simply means improving the property and this will pass. Highly recommend it
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presidential suite was very nice and food selection is great, would stay again
Stayed 2 nights in Nov 2023

4/10 Poor

Melissa

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel and its furnishings look pretty old. There was a big roach in my room. Service is very slow. Before you can check out, they have to send someone to your room to check on the condition. This takes a long time and is inconvenient when rushing to your next destination. l would only recommend this hotel for 1 or 2 night stays.
Stayed 1 night in Nov 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Sep 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided to stay a second night here at Ironwood Hotel. I enjoyed my experience. The air con, cleanliness and staff are outstanding. I ate at the Firegrass Tavern (Lobby Restaurant) again. I ordered the Korean Sweet & Sour Pork (see photo) and it was terrific! When I come back to Tacloban city in Leyte, Philippines I will be staying at the Ironwood Hotel.
Stayed 1 night in Sep 2023

8/10 Good

May

Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Jayson

Stayed 1 night in May 2023

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Seems overrated. Air conditing was poor for 2 days. First guy came to repair - he looked at it and said he would be back. After about 8 hours of no return, I called again and a different guy came. He pulled out the AC filter which looked a year old. That fixed the AC problem. Bathroom is small. Our queen room was 2 twin beds pushed together. Bedroom not the cleanest. The food in the restaurant was not good. I ordered a hamburger and it was weird meat. We ordered Calamari for room service and it was served cold. After calling it in, he took it back and microwaved it. I was not going for that. I asked for a new other - taste was awful. We had several other meals from the Firewood restaurnat that we mediocre.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Voytek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus very convenient .Staff very attentive.
Stayed 1 night in Nov 2022

6/10 Okay

Lera

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022