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Emerald Queen Hotel & Casino

3.0 star property

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Photo gallery for Emerald Queen Hotel & Casino

Front of property
Standard Room, 2 Queen Beds | Down duvets, in-room safe, desk, laptop workspace
Suite | Living area | 42-inch LCD TV with cable channels, TV
Courtyard
Spa

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast available
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
5700 Pacific Highway East, Fife, WA, 98424
  • Emerald Queen Casino
    ‪4 min drive‬
  • Tacoma Dome
    ‪5 min drive‬
  • Wild Waves Theme and Water Park
    ‪7 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Down duvets, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite

Suite | Down duvets, in-room safe, desk, laptop workspace

Suite

  • Sleeps 5
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Emerald Queen Hotel & Casino

Hotel with a casino, in the vicinity of Emerald Queen Casino
This hotel features a casino, an outdoor pool and a restaurant. Valet parking is free. Additionally, a nightclub, 3 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Emerald Queen Hotel & Casino offers 103 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Emerald Queen Hotel & Casino. During your stay, you'll be within walking distance of BJ's Bingo. Enjoy features like free valet parking, plus 3 bars and an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include 4 meeting rooms, a conference centre and convenience store
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Emerald Queen Casino and 5 minutes from Tacoma Dome
  • Dogs welcome for a fee (restrictions apply)
Emerald Queen Hotel & Casino offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges.

Event space at this hotel measures 5608 square feet (521 square metres) and includes a conference centre. A casino, a nightclub, and a vending machine are also featured at the business-friendly Emerald Queen Hotel & Casino. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Fife hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Emerald Queen Hotel & Casino has a restaurant serving breakfast, brunch, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 20 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3,500 slot machines
  • Bicycle rentals
  • Casino
  • Gym
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference centre (5,608 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Emerald Queen
Emerald Queen Fife
Emerald Queen Hotel & Casino
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife
Emerald Queen Hotel Casino Fife
Emerald Queen Hotel Casino
Emerald Queen Casino Fife
Emerald Queen Casino
Emerald Queen & Casino Fife
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel & Casino Hotel
Emerald Queen Hotel & Casino Hotel Fife

Emerald Queen Hotel & Casino Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 366 out of 1007 reviews
Rating 8 - Good. 260 out of 1007 reviews
Rating 6 - Okay. 155 out of 1007 reviews
Rating 4 - Poor. 93 out of 1007 reviews
Rating 2 - Terrible. 133 out of 1007 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was instructions on how to check into the hotel and where to park. Guess I should have called the desk, for instructions.
Stayed 1 night in Dec 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lance Allen

Travelled with partner
Liked: Cleanliness, amenities
Ice clean hotel room very comfortable!!
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Business traveller
Disliked: Staff & service
Check in was horrible/ refund for cancel a joke.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela, Freeland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was really excited about staying at ur establishment. Come to find out after paying and checking in the pool was unavailable and that was one of my main plans for my stay. No where did it say the pool was going to be unavailable! Even when i chcecked in the person checking me in didnt make it known. Knowing there was no pool access might have changed my mind about staying there and saved me the time and money!
Stayed 1 night in Nov 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to and inexpensive
We were on a visit to town and the price was right. Older place but convenient and inexpensive.
Stayed 1 night in Sep 2024

6/10 Okay

Georgia

The room was non smoking but the smell from the casino was throughout the entire building. If you're a non smoker don't stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Stayed 1 night in Nov 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
We were simply staying for a few hours to get some sleep to catch a flight out of SeaTac early the next morning. This was not our primary choice but with the power outages we were left with this as our only option. Our bags were searched way beyond what was necessary. I had my wife and 15 year old daughter with me. It was disgraceful how you all treat you guests.
Stayed 1 night in Nov 2024

6/10 Okay

Russ

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities
Room was clean and comfortable however the website is misleading. Sports book was a couple tv screens and that's it. Casino is nothing but a maze of 1 cent slots, even in the sports book. Smoke smell was everywhere even in the no smoking areas. There's no place to sit down and enjoy a drink in conversation. The pool was closed. Having hotel guests enter through the same door as casino guests is a bad design. Hotel guests having to go through security does not make them feel welcome. In fact I gave my birth certificate as well as a credit card with picture on it and he refused me. Only because I was with my wife he said ok but I couldn't go on the gaming floor. I felt like I was going to prisin or at the airport. Unprofessional in my opinion.
Stayed 1 night in Nov 2024

6/10 Okay

Hailey

Travelled with group
Disliked: Property conditions & facilities
Service at front desk was good and the rooms were clean and nice. No complaints with room. We did not enjoy having to walk through a casino filled with people smoking just to get to the front desk. Not a very safe feeling area either.
Stayed 1 night in Nov 2024

2/10 Terrible

Stacy

Otho g wrong with property but the Casino has two hotels and they are two exits apart! One in Fife and one in Tacoma. My event was at the event center at the other hotel. Just a fiasco. Expedia has now phone # to call. So ended up as one person with two hotel rooms two miles apart. Very disappointed
Stayed 1 night in Nov 2024

10/10 Excellent

Tammerilla, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Large nice room.
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendless
Stayed 1 night in Nov 2024

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room rates very reasonable!
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the peace and quiet, enjoyed the staff helpfulness and overall cleanliness in the rooms. I will surely be back soon!
Stayed 2 nights in Nov 2024

8/10 Good

Zoe

Travelled with partner
I was disappointed because the pool is under maintenance.
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked staying here. it was a good choice. we stayed here because we went to a Usher concert in Seattle. and then come back and gamble. a good weekend getaway.
Stayed 2 nights in Nov 2024

2/10 Terrible

Deshawn

Disliked: Cleanliness, property conditions & facilities
Lame
Stayed 1 night in Nov 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Abner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hulda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff!
Very kind and courteous staff. Clean rooms. Great customer care.
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Staff & service, property conditions & facilities
The only complaint I have is the buffet was closed. Other than that I will be back again
Stayed 1 night in Nov 2024