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European castle hotel

3.5 star property

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Classic Double Room | Premium bedding, down duvets, free minibar, individually furnished
Business Triple Room | Premium bedding, down duvets, free minibar, individually furnished
Front of property – evening/night
Comfort Triple Room | Living room | 42-inch LED TV with digital channels, TV
42-inch LED TV with digital channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
No.41, Sec. 1, Changrong Rd., Xinying Dist., Tainan, 73064
  • Tainan (TNN)
    ‪47 min drive‬

Room options

View all photos for Comfort Triple Room

Comfort Triple Room | Premium bedding, down duvets, free minibar, individually furnished

Comfort Triple Room

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Classic Double Room

Premium bedding, down duvets, free minibar, individually furnished

Classic Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down duvets, free minibar, individually furnished

Quadruple Room

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

European castle hotel

Riverfront hotel with 2 restaurants and 24-hour business centre
2 restaurants, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
European castle hotel offers 48 air-conditioned accommodations with free minibar items and free newspapers. This individually furnished accommodation has separate dining areas. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Bathrooms include a separate bath and shower with in-room jetted baths, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at European castle hotel, you'll be within walking distance of Tainan Municipal Xinying Stadium. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Tainan Municipal Xinying Stadium and 7 minutes from Liouying Liu's Family Old House
There are 2 restaurants on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. A terrace, barbecue grills, and karaoke are also featured at the business-friendly European castle hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tainan hotel is smoke free.

European castle hotel has 2 restaurants on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Karaoke

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,507 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 5:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TWD 500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TWD 500.0 per day
  • Laundry fee: TWD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

European castle hotel Tainan
European castle Tainan
European castle hotel Hotel
European castle hotel Tainan
European castle hotel Hotel Tainan

European castle hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 66 reviews
Rating 8 - Good. 22 out of 66 reviews
Rating 6 - Okay. 14 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Haze, KL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything is acceptable, just a problem when they entered my room when I was outside
Stayed 1 night in Sep 2018

6/10 Okay

Water, Raleigh, NC, USA

Liked: Staff & service
Not bad for the price. Plain and simple. Breakfast is from a local market, not from the hotel Xinying is a small town and I did not expect much.
Stayed 1 night in Aug 2018

8/10 Good

VORN, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is Xinying NOT Tainan!
I booked this hotel with the impression that it was located in Tainan City when in fact it is in Xinying - 35 kilometres to the north of downtown Tainan. The preamble also indicates that the hotel is set on a river which it is not. It is a concrete canal at best although there would be very few rooms in the building that would take advantage of such a view anyway. The hotel itself is adequate. Xinying itself is fairly non-descript however there are pretty good night markets in the downtown area - in fact one of the better ones I visited in Taiwan. The hotel is 25 minutes walking distance of the station or else 5 mintues driving - probably about NT$40 in a taxi, which is essential to know if you want to commute to and from Tainan. Door-to-door from my room to Tainan station was 1 hour (express train) & about 80 minutes (local train). In the other direction (north) Xinying is well located to access the Guanzilin hot spring area, which is one of the premier hot spring experiences in Taiwan. It is 30 minutes driving up route 172 from the hotel or else probably NT$150-250 by taxi. Definitely a MUST if you are in the area.

10/10 Excellent

勝文

Stayed 1 night in Dec 2024

10/10 Excellent

FU BIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pifei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

TUNG PAO

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Shih Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 2 nights in Sep 2023

10/10 Excellent

JUI CHIEH

Stayed 1 night in Sep 2023

8/10 Good

Shang-Tse

Stayed 1 night in Aug 2023

8/10 Good

??

Travelled with family
Liked: Staff & service
房間清潔還有待加強
Stayed 1 night in Aug 2023

8/10 Good

SHENG HSIANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
住宿環境還不錯，可惜的是床太硬了，個人不太好睡，浴室淋浴間會積水，洗完澡後蠻怕滑倒的。
Stayed 1 night in Jul 2023

6/10 Okay

Kuang Yang

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Cheuk Yin

Disliked: Cleanliness
The hygiene conditions is poor, lots of mosquitoes (20-30) inside the room but the bed is still clean. This is only no choice for people who want to have a bed for overnight in that district.

8/10 Good

JING-YAN

Stayed 1 night in Mar 2023

8/10 Good

Vivienne

Stayed 3 nights in Feb 2023

10/10 Excellent

SHULING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
清潔要再加強喔
2022/02/14逛月津港燈節時入住 優點：有自己的車庫可停車、有餐廳供中式為主的早餐，非三明治漢堡之類的簡餐 缺點：清潔真的要加強，檯燈和牆已長蜘蛛網、情趣椅都已經破皮海棉外露還不更換、空調聲真的有比較大、淋浴間較小不好放自己的盥洗用品
Stayed 1 night in Feb 2022

8/10 Good

Ta-wei

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2022

10/10 Excellent

Yin-Chen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的住宿體驗，早餐好吃服務人員非常親切，有機會還會入住👏
Stayed 2 nights in Feb 2022

10/10 Excellent

Yin-Chen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的住宿體驗，早餐好吃服務人員非常親切，有機會還會入住👏
Stayed 2 nights in Feb 2022

10/10 Excellent

chien jui

Stayed 1 night in Feb 2022

8/10 Good

Shun Hsiung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

KENG YU

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022