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Hotel HD Palace

3.5 star property

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Photo gallery for Hotel HD Palace

City view from property
Deluxe Suite | Premium bedding, down duvets, pillow-top beds, minibar
Reception
Lobby sitting area
Property map

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No 100 Sec 2 An He Road, Da-an District, Taipei, 106
  • Taipei World Trade Center
    ‪19 min walk‬
  • Taipei 101
    ‪3 min drive‬
  • Sun Yat-Sen Memorial Hall
    ‪3 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (24 hours Coffee and Snacks in Lobby)

Twin Room (24 hours Coffee and Snacks in Lobby) | Premium bedding, down duvets, pillow-top beds, minibar

Twin Room (24 hours Coffee and Snacks in Lobby)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for HD Palace suite

HD Palace suite | View from room

HD Palace suite

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ILLUME TAIPEI

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1048)
The price is €111
for 1 room
includes taxes & fees
10 Apr - 11 Apr
ILLUME TAIPEI

About this property

Hotel HD Palace

Hotel with free breakfast, near Taipei World Trade Center
A restaurant, a 24-hour business centre and self parking are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. Housekeeping is available on request.
Hotel HD Palace offers 58 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on request.

During your stay at Hotel HD Palace, you'll be within walking distance of Taipei World Trade Center. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free local cuisine breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Taipei 101 and a few minutes from Sun Yat-Sen Memorial Hall
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel HD Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel HD Palace was completed in September 2020.

Smoking is allowed in designated areas at this 3.5-star Taipei hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Hotel HD Palace has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (TWD 100 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Disposable personal items, such as toothbrush, toothpaste, and razors are available at the front desk (surcharge).
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for TWD 2000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: TWD 5000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TWD 1800 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: TWD 100 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TWD 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel HD Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hotel HD Palace.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HD Hotel
HD Palace
HD Palace Hotel
HD Palace Taipei
Hotel HD
Hotel HD Palace
Hotel HD Palace Taipei
Palace HD
Hotel HD Palace Hotel
Hotel HD Palace Taipei
Hotel HD Palace Hotel Taipei

Hotel HD Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 213 out of 697 reviews
Rating 8 - Good. 298 out of 697 reviews
Rating 6 - Okay. 125 out of 697 reviews
Rating 4 - Poor. 39 out of 697 reviews
Rating 2 - Terrible. 22 out of 697 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

AUSTIN

Disliked: Staff & service, property conditions & facilities
breakfast has to go out for 10~15 minutes walk from hotel
Stayed 2 nights in Nov 2024

2/10 Terrible

Katie, Cupertino

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to be updated
Stayed 3 nights in Nov 2024

2/10 Terrible

Shahab

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Service is very slow, breakfast is limited, poor service, the waiters don’t take the dishes after we were done eating we had to take our own dirty dishes
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good with two exceptions.1) Confusing breakfast system. Not clear when breakfast begins; you are given a plate with a (pretty good) "meal" rather than options to choose from; someone is watching all the time the bread, jams and coffee, as if they want to make sure you do not take too much. 2) asked whether I could have a late check-out, even by paying extra. They kept delaying the answer for more than a day, until a few hours before the official check-out time, which made it impossible for me to make any plans. In general, communication (in English) with front desk not ideal. Once more, to be clear, the rest (room, cleanliness, quiet, location, etc.) was very good.
Stayed 3 nights in Oct 2024

8/10 Good

Hong-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast meals are too simple. You can not choose. But their catalogue have list many items.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is the best!
Stayed 1 night in Jun 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this place, especially their service!
Stayed 1 night in Jun 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place to stay for anyone traveling abroad to Taipei! It is the best Hospitality I’ve seen since my trips to Taipei to remain in this kind of hotel type! They went beyond their service in many levels to make staying feel safe and also worry-free! I will be back!
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel!! The proprietor is warm and welcoming, the rooms are clean and spacious, and the area is super convenient. If you want to avoid the large chain hotels, this is definitely a great alternative.
Stayed 3 nights in May 2024

6/10 Okay

Angelo

Liked: Cleanliness, property conditions & facilities, room comfort
No food and beverage service.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Perfect location. Convenient transportation. Friendly and helpful staff.
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostile staff.
We were greeted with very unhelpful and hostile staff. The phone in the room was broken and the hotel staffed lectured us about how we need to be more conscious of Mother Earth when when asked them to clean the room (as the button to “clean the room” was also broken). Honestly, it ruined my holiday the way we were talked to. The entrance was very small and felt like we were going through the side of the hotel. Would not recommend, especially at such a high price.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location. Employees were helpful and caring.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yvonne

Liked: Staff & service, amenities, property conditions & facilities
I arrived at Hotel HD Palace early in the morning and was greeted by Jane the General Manager who was very friendly. Even though check in was not until 3pm, she was so kind to let me check in early before noon! It was such a relief to go into my hotel room early after a long 16 hour flight. The room is very clean, spacious and comfortable. It is very reasonably priced and the hotel is conveniently located to shopping and transportation. Thank you to Jane and her staff for making me feel welcome in Taipei!

8/10 Good

meder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local is excellent near 101 tower close to the metro that can take you wherever you want What I don’t like is the location of the hotel lobby which was on the second floor.
Stayed 3 nights in Nov 2023

10/10 Excellent

QuocAnh

Stayed 2 nights in Nov 2023

2/10 Terrible

Felix

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst customer service ever!
The owner/manager was extremely rude on several occasions. The hotel is old and dingy. My refrigerator was broken and they didn’t believe me or address it and just told me it takes time to get cold. We were sitting in the hotels lobby area and the owner/manager was rude with us and our family visiting us. My sisters and I were talking in the breakfast area and one sister got up to use the restroom and she immediately and rudely told her she needs her coffee cup away and my sister’s response was “I’m not going yet. I’ll be back.” Then my parents came to visit and they literally followed them on camera and physically followed them up to visiting our room. It’s my belief they’re really strict on the 2 person per room policy. Worst customer service I’ve ever had at a hotel anywhere in the world. Don’t rent here. I won’t ever recommend this place or be back.
Stayed 4 nights in May 2023

4/10 Poor

Michael

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Neighborhood is nice and quiet. The hotel needs massive repair and upgrade. Our 1st room has noisy A/C and some machine noise. So they transferred us to 2nd room that was worse—-cracked bathroom sink, A/C didnt work, wallpaper pealing, other misc things broken. So they moved us to 3rd room. Ok but still looks worn. The free breakfast was voucher for Moss Burger nearly 1/4 mile away! Not worth the US$140. More like a$70 hotel. Also both rooms had a condom in the bed drawer and you enter the hotel at bottom floor and can bypass the lobby and go directly to the rooms as elevator doesnt require keycard. …..hmmm….
Stayed 2 nights in Apr 2023

10/10 Excellent

Tuck Weng

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price not equivalent to view promised
Book the room in order to view fireworks of Taipei 101. Was given a room with the view of Taipei 101 from the room’s toilet. Disappointed with the view in the room as hotel offered hotel stayers to go to rooftop to view the fireworks for free. I could have just booked a cheaper room instead of a guaranteed view from the room (toilet).
Stayed 1 night in Dec 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aged business hotel
a business hotel. Within walking distance to the night market. Near to Family Mart and 7-11
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A conveniently Iocated, reasonably priced hotel with good sized rooms, clean, well equipped, polite and helpful staff. The only small minus would be the limited breakfast range, did not have any cereal.
Stayed 4 nights in Nov 2019

8/10 Good

Luming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old hotel
The owner constantly yelled at her staffs (or even customers) in the lobby and restaurant area during breakfast time. The room is really old without updates for a while.
Stayed 7 nights in Oct 2019