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Casa Ndomi Tepoz

3.0 star property

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Lounge
Junior Suite with Jacuzzi, Terrace and Mountain View | Terrace/patio
Deluxe Room, Jetted Tub | Individually decorated, desk, blackout curtains, free WiFi
Property amenity
Couples treatment room(s), hot tub, steam room, hot stone massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
PRIVADA DE TEJERIA, San Jose, Tepoztlán, 26520
  • Artisan Market of Tepoztlán
    ‪16 min walk‬
  • Jardín Xolatlaco
    ‪4 min drive‬
  • Tepozteco Pyramid
    ‪4 min drive‬

Room options

View all photos for Luxury studio with Jacuzzi and Terrace

Luxury studio with Jacuzzi and Terrace | Terrace/patio

Luxury studio with Jacuzzi and Terrace

  • 72 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, desk, blackout curtains, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite with Jacuzzi, Terrace and Mountain View

Junior Suite with Jacuzzi, Terrace and Mountain View | Terrace/patio

Junior Suite with Jacuzzi, Terrace and Mountain View

  • 72 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite, 2 bedrooms, Mountain View and jacuzzi

Master Suite, 2 bedrooms, Mountain View and jacuzzi | Terrace/patio

Master Suite, 2 bedrooms, Mountain View and jacuzzi

  • 72 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Individually decorated, desk, blackout curtains, free WiFi

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Jetted Tub

Deluxe Room, Jetted Tub | Individually decorated, desk, blackout curtains, free WiFi

Deluxe Room, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Ndomi Tepoz

Hotel with a full-service spa, near Tepozteco Pyramid
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, massage/treatment rooms and a garden are on-site.
Casa Ndomi Tepoz offers 16 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually decorated. 42-inch flat-screen televisions come with satellite channels.

This Tepoztlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a hot tub and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

During your stay at Casa Ndomi Tepoz, you'll be within walking distance of Tepoztlán Museum Carlos Pellicer Collection. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages at the spa
  • Amenities include a terrace, a vending machine and TV in a common area
  • 14 minutes on foot from Tepoztlán Museum Carlos Pellicer Collection and a 4-minute drive from Tepozteco Pyramid
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Casa Ndomi Tepoz offers its guests a full-service spa and an outdoor pool. A terrace, a vending machine, and a garden are also featured at Casa Ndomi Tepoz. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tepoztlán hotel.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:30 AM and 11:00 AM.
Casa Ndomi Tepoz has a restaurant serving breakfast only.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:30 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 100 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Ndomi Tepoz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 125.00 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

CASA NDOMI TEPOZ Hotel
CASA NDOMI TEPOZ Tepoztlán
CASA NDOMI TEPOZ Hotel Tepoztlán

Casa Ndomi Tepoz Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 139 reviews
Rating 8 - Good. 40 out of 139 reviews
Rating 6 - Okay. 18 out of 139 reviews
Rating 4 - Poor. 4 out of 139 reviews
Rating 2 - Terrible. 8 out of 139 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Most of Tepoz consists of winding roads that werent designed for cars. This property is a bumpy 10 minute drive to the main downtown, despite how close it looks on a map. The property itself is clean outside. Inside our room, the floor seemed clean but our feet were filthy after walking barefoot on it. The hot tub/shower did not fill quickly enough to be anything more than a warm tub, not hot. Also, the barrier between the hot tub and the rest of the room is very wide and difficult to step over. Lastly, the shampoo/conditioner/body wash smelled like the stuff you get at a hospital, not really neutral like the normal stuff from hotels. Staff is very friendly and helpful, but not English-fluent (not a huge surprise in this part of MX). The staff is the best thing about this hotel. With that said, if you're just looking for a place to stay in Tepoz, and you just need an affordable base of operations while you explore the area, this is a good place to stay. Just take care to not slip getting out of the tub, and bring your own shampoo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nadir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Super clean, great atmosphere, you'll feel in Santorini!
Stayed 1 night in Nov 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Staff was very lovely and helpful when I had an issue with getting overcharged. I'd stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, amenities
Decent place.
Stayed 1 night in Jun 2024

10/10 Excellent

Westley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Enrique

Stayed 2 nights in Apr 2024

2/10 Terrible

Karina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When i did the reservation i got one price but when i got there they doubled the price and since i didnt have another place to stay i ended up paying double
Stayed 1 night in Jan 2024

10/10 Excellent

Federico

Travelled with partner
Liked: Amenities
Excellent staff
Stayed 1 night in Jan 2024

4/10 Poor

Jose Luis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Alma Angelica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No sirven los despachadores de jabón , shampoo , etc. No dan una cobija adicional y hace muchísimo frío en la noche en esta época

8/10 Good

Alma Angelica

Travelled with partner
Liked: Cleanliness, staff & service
En diciembre hace muchísimo frío , y no ponen cobijas calientitas , mueres de frío

6/10 Okay

ESTEBAN JASSO

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Esta bien pero en mi cuarto habia polillas y el agua del baño se salia, pocas opciones de comida, personal bastante exagerado.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar
Bonito lugar, buena atención,
Stayed 1 night in Nov 2024

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente 🌟
Excelente servicio y precioso lugar!
Stayed 1 night in Nov 2024

6/10 Okay

Iona

Liked: Staff & service
Es bonita, adecuada para el precio. Muy difícil para llegar. Nuestro cuarto olía a caño.
Stayed 1 night in Nov 2024

10/10 Excellent

Marco Antonio

Stayed 2 nights in Oct 2024

10/10 Excellent

Luz del Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bonito el lugar, solo no es fácil llegar
Stayed 1 night in Nov 2024

8/10 Good

Pablo

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Estilos propio y original
Stayed 2 nights in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen espacio para descansar
Estancia cómoda, cuartos limpios y funcionando, pero muy difícil acceso a la propiedad, por encontrarse retirado de calles principales.
Stayed 2 nights in Nov 2024

8/10 Good

Julio

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Cucarachas en el baño, manchas en las sabanas. Si bien no corresponde al hotel arreglar, las calles de acceso estan muy deterioradas. Por otro lado; el lugar bonito y El personal muy amable con muy buena disposición a servir
Stayed 2 nights in Nov 2024