ACE Hôtel Thionville Porte du Luxembourg

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December 2024
January 2025

Photo gallery for ACE Hôtel Thionville Porte du Luxembourg

Terrace/patio
Reception
Standard Double Room | Desk, laptop workspace, soundproofing, iron/ironing board
Reception
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Rte du Buchel, Thionville, Moselle, 57100
  • Regional Hospital Metz-Thionville
    6 min drive
  • Fort de Guentrange
    7 min drive
  • Parc Napoleon
    7 min drive
  • Metz (ETZ-Metz - Nancy - Lorraine)
    46 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Double Room

  • Sleeps 2
  • 1 Queen Bed

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

About this property

ACE Hôtel Thionville Porte du Luxembourg

Hotel with free parking, near Fort de Guentrange
This hotel features a 24-hour front desk, free self parking and free WiFi in public areas. Other amenities include a banquet hall.
ACE Hôtel Thionville Porte du Luxembourg offers 61 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

This Thionville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, computer monitors and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at ACE Hôtel Thionville Porte du Luxembourg. During your stay, you'll be close to Fort de Guentrange. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a lift
  • 2.1 mi (3.4 km) from Fort de Guentrange and 10.6 mi (17 km) from Snowhall Amneville
  • Cats and dogs welcome for a fee
ACE Hôtel Thionville Porte du Luxembourg offers its guests a lift. Public spaces have free WiFi. Self parking is free.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 8.90 for adults and EUR 5.10 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8.90 for adults and from EUR 5.10 for children
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

ACE Hôtel Thionville Porte du Luxembourg Hotel
ACE Hôtel Thionville Porte du Luxembourg Thionville
ACE Hôtel Thionville Porte du Luxembourg Hotel Thionville

ACE Hôtel Thionville Porte du Luxembourg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 233 reviews" "
Rating 8 - Good. 49 out of 233 reviews" "
Rating 6 - Okay. 15 out of 233 reviews" "
Rating 4 - Poor. 1 out of 233 reviews" "
Rating 2 - Terrible. 7 out of 233 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here as part of a longer trip. Cheap and cheerful hotel, clean functional, the staff were friendly and breakfast was ok but gets busy/congested easily. You are away from anything but there are some nice bars and restaurants opposite and we went for a drink and listened to some live music. Easy access to Luxembourg City which we did when we left. Perfect for our family as a stop over
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was one of the cleanest I've ever stayed in. The hotel is in a good location close to multiple restaurants, fast, food, and a movie theater. The only negative was that our air conditioning did not work. However, it was a cooler night so we were able to leave our window slightly open.
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the cheap rate. They let us go up into the room before telling there was no air conditioning. Room smelled bad and was extremely outdated. Explained to the front desk my daughter gets rashes from the heat brought the bags back, booked another hotel in Metz and was promised a full refund that I haven’t received yet. Hopefully they fullfill their promises and I can write how good they are in keeping their clients satisfied
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. Perfect stop during long roadtrip.
Stayed 1 night in Jun 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay..
Easy to access and find and a short drive from the motorway.. Secured and ample parking.. Friendly and welcoming reception staff.. easy check in.. Very comfortable and spacious room.. very clean and modern feel.. All the amenities you require for a short or long stay.. TV.. double bed.. work/ dressing table with large mirror.. Electrical points within easy reach.. Large bathroom with a great shower.. Didn't opt for breakfast so unable to comment but certainly the dining area was large enough to accommodate all.. The surrounding area has many restaurants and even a cinema...oh McDonald's is within walking distance.. Very pleased and would recommend
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Average hotel, good for quick stopover
This is apparently a newer hotel but you would never guess that when you walk inside. There was miscommunication where reception got their numbers mixed up and the price was higher than what they were saying for the breakfast cost and they told us the wrong floor number compared to what was written on the card. Not a big deal as we are the tourists but confirm your numbers first to avoid confusion about charges. There were many restaurants walking distance from the hotel.
Stayed 1 night in May 2024

10/10 Excellent

arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bien, nous y allons 2 fois par an
Stayed 1 night in Feb 2024

10/10 Excellent

Prathibha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great, modern hotel. Kept meticulously clean. Breakfast was simple and just enough variety. Perfect place for a good rest.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mehran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Changmoog

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mr Cristian E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ace Hotel Thionville
Clean rooms, decent breakfast, good coffee, safe parking. I will use again! Thanks!
Stayed 1 night in Aug 2023

10/10 Excellent

Jaroslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay....
This was our first stop on our road trip to Croatia. Hotel is located close to motorway so it was very convenient. We arrived around 11pm and member of staff even came out to help me find parking space and securing our jet ski. Hotel is very modern. Our room (for family of 4) was spacious and clean. Clean and spacious bathroom. Very comfy beds. Breakfast was tasty and members of staff very polite and helpful. Overall very pleasant stay.
Stayed 1 night in Aug 2023

10/10 Excellent

lantz, copperas cove

Stayed 1 night in Jul 2023

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very nice rooms for the price.
Stayed 1 night in Jul 2023

8/10 Good

SAEED

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
A motel type but new. We liked it a lot but It would be lovely if they pay attention to cleaning details so this place stays as nice with time. “Hotel management, Please check beneath beds to understand what I mean”. It would be also nice if they add a kettle or a coffee machine in rooms.
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica, Plymouth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, convenient location for travelers!
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

Branimira

Stayed 1 night in May 2023

10/10 Excellent

Zubair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calmness
Stayed 1 night in Apr 2023

10/10 Excellent

YANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service of reception.

10/10 Excellent

Marzieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Phoong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but clean and comfortable
We had a quick stop over and needed a clean place to sleep. It met all of our expectations. It is no frills but clean and comfortable. We would stay here again.
Stayed 1 night in Dec 2022