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Grand Hotel Tijuana

3.5 star property
VIP Access

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Photo gallery for Grand Hotel Tijuana

Seasonal outdoor pool
Exterior
Interior entrance
Restaurant
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Blvd. Agua Caliente #4558, Col. Aviación, Tijuana, BC, 22014
  • CAS Visa USA
    ‪10 min walk‬
  • Estadio Caliente
    ‪3 min drive‬
  • Plaza Rio Commercial Center
    ‪3 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪16 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Down duvets, pillow-top beds, desk, blackout curtains

Executive Room

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (Grand Club)

Down duvets, pillow-top beds, desk, blackout curtains

Executive Double Room (Grand Club)

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 2 Double Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Real Inn Tijuana by Camino Real Hotels

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (2057)
The price is €116
for 1 room
includes taxes & fees
12 May - 13 May
Real Inn Tijuana by Camino Real Hotels

About this property

Grand Hotel Tijuana

Hotel connected to a shopping centre in Tijuana with a casino
Along with a casino, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking. Housekeeping is available once per stay.
Grand Hotel Tijuana offers 365 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Tijuana. During your stay, you'll be connected to a shopping centre and just a quick walk from Paseo Chapultepec. Free WiFi in public areas, a restaurant and a casino are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 10 minutes by foot from CAS Visa USA and a 3-minute drive from Estadio Caliente
Grand Hotel Tijuana offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A casino, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Tijuana. For a fee, parking is available.

This 3.5-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
EMMA – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.
BAR 4500 – On-site gastropub. Open daily.
PLAZA CAFE – On-site buffet restaurant. Open selected days.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 330 to 450 for adults and MXN 265 to 265 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BAR 4500
  • EMMA
  • PLAZA CAFE

Things to do

  • 18 gaming tables
  • 18-hole adjacent golf course
  • 361 slot machines
  • Bingo
  • Casino (37,114 square foot of space)
  • Gym
  • Piano
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel Tijuana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 330 to 450 for adults and MXN 265 to 265 for children
  • Covered self-parking fee: MXN 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 January and close on 31 December.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Tijuana
Grand Tijuana
Tijuana Grand Hotel
Grand Hotel Tijuana Hotel
Grand Hotel Tijuana Tijuana
Grand Hotel Tijuana Hotel Tijuana

Grand Hotel Tijuana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2429 out of 3325 reviews
Rating 8 - Good. 500 out of 3325 reviews
Rating 6 - Okay. 171 out of 3325 reviews
Rating 4 - Poor. 100 out of 3325 reviews
Rating 2 - Terrible. 125 out of 3325 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Safe Good restaurant Tower bar was great too
Stayed 1 night in Jan 2025

4/10 Poor

Heather

Travelled with partner
Liked: Staff & service, amenities
We stayed at this hotel because one of our friends said it was one of the best hotels in Tijuana, we liked the neighborhood and the bed was very comfortable , during our stayed the hotel went out of power, so no tv , and no light, I guess that was just bad luck we really couldn’t enjoy a stay in which was the purpose of the trip.
Stayed 2 nights in Jan 2025

10/10 Excellent

oliverio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Victor

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 3 nights in Jan 2025

10/10 Excellent

Nohemy

Good
Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Graciela

Stayed 3 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really safe
Stayed 1 night in Jan 2025

6/10 Okay

Bonaker

Liked: Staff & service
👍
Stayed 1 night in Jan 2025

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jan 2025

2/10 Terrible

Nick

Business traveller
Disliked: Staff & service

Managememt does not help

My stay was completely fine with one issue, the manager Xavier is rude and provides no customer service. He needs to be replaced or atleast not be the manager! Provides no help to his guest and is rude!
Stayed 2 nights in Jan 2025

10/10 Excellent

VANESSA

Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Santiago

Stayed 1 night in Jan 2025

4/10 Poor

Javier

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled of Tabbaco. We were give a different room with no small fridge the was given another room and every time they made us come down to the lobby instead of sending an employee to give us the new room and key. There is always a tabbaco smell everywhere
Stayed 1 night in Jan 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great placeq

Always a great place 2 stay, rest, gamble, and eat
Stayed 1 night in Jan 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and stay!
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alberto

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel 3-4 times a year for decades. This hotel was built over 40 years ago and remains a Tijuana icon. It went through a rough period for a few years, but over the last 10 years, they have done a fantastic job of revitalizing it. Emma's, the restaurant downstairs, is excellent, and their espresso martini is perfect. There is also a new restaurant/bar that I haven't tried yet. The hotel is in a great location, surrounded by numerous restaurants, including La Especial, one of my all-time favorites in Tijuana. Be sure to ask for Diego—he is the best waiter you'll ever have, and at that restaurant, the waiters cook your steak! It's super safe for both locals and tourists and is close to everything. Parking costs 10 or 15 pesos each time you check out.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service

Xavier is unprofessional

I hate to report bad stays but this is completely unacceptable. I have stayed at this hotel numerous times and never had any issues until my last stay. After I checked in I had to run to a meeting and left my bags in ten room, I noticed the room was dirty as in there was hair on the bed , makeup on the phone and food crumbs on the dresser. I had to run to a meeting I was late for so I made a complaint over the phone while I was in the taxi. When I returned to the hotel the floor manager Xavier was one of the rudest managers I ever had to deal with. He raised his voice to me in the lobby and I had to tell him to calm down and almost canceled my entire stay and just leave. Instead of him being mad at the cleaning service he spoke to me like I was the problem. I won’t be staying her anymore, Tijuana had more options for better quality and service.
Stayed 1 night in Jan 2025