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One Tijuana Otay

3.0 star property

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Photo gallery for One Tijuana Otay

Reception
Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, free WiFi
Lobby
Interior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Autonomous University of Baja California
    ‪5 min walk‬
  • Alameda Otay
    ‪6 min walk‬
  • U.S. Consulate General Tijuana
    ‪14 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool

Fiesta Inn Tijuana Otay

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1029)
The price is €101
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Fiesta Inn Tijuana Otay

About this property

One Tijuana Otay

Eco-certified hotel connected to a shopping centre in Tijuana with free breakfast
This smoke-free hotel features a snack bar/deli, self parking and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at One Tijuana Otay. During your stay, you'll be connected to a shopping centre and just a quick walk from Autonomous University of Baja California. You'll find features such as free breakfast and free WiFi in public areas, plus a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests speak favourably about the location and the proximity to shopping
  • Just a 2-minute drive from U.S. Consulate General Tijuana and 8 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1007 reviews
Rating 8 - Good. 209 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 57 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

10/10 Excellent

lizbeeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

6/10 Okay

Adriana

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

lizbeeth

Liked: Cleanliness
Stayed 6 nights in Oct 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, super tiny, cramped up space. Service was horrible. Staff not helpful
Stayed 1 night in Dec 2024

6/10 Okay

Ariana, Escondido

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property is walking distance lots of shopping stores. The hotel was dirty. Our bathroom wasn’t clean there was hairs in the shower. Room looked like it had not been swept in days.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Dec 2024

10/10 Excellent

Eliezer, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Dec 2024

2/10 Terrible

Azalea

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, property conditions & facilities
Discrimination to be served when the disabled is traveling with service animals. Disabled public, You are not welcome at this “One Hotel” with your support.
Stayed 1 night in Dec 2024

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Staff is friendly and accommodating.
Stayed 1 night in Nov 2024

8/10 Good

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Stayed 1 night in Nov 2024

10/10 Excellent

Guadalupe, Chino Hills

Stayed 1 night in Sep 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great area , clean but to small
Stayed 1 night in Nov 2024

8/10 Good

Karina

Stayed 2 nights in Nov 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Victor Mata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Nov 2024

2/10 Terrible

Nataly

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was horrible smelt bad and hair in the shower
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice plaza with lots of activity and dining options for every taste!!!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Laura A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024