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Andaz Tokyo Toranomon Hills - a concept by Hyatt

5.0 star property

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Photo gallery for Andaz Tokyo Toranomon Hills - a concept by Hyatt

Couples treatment room(s), sauna, steam room, body treatments
Lobby
Rooftop bar, al fresco dining, open daily
Rooftop bar, al fresco dining, open daily
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to, 105-0001
  • Tokyo Tower
    ‪17 min walk‬
  • Tokyo Imperial Palace
    ‪19 min walk‬
  • Roppongi Hills
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed (Tower View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View (2 King Beds)

Suite, City View (2 King Beds) | Free minibar, in-room safe, desk, blackout curtains

Suite, City View (2 King Beds)

  • 125 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Room, 2 Single Beds, Bay View

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Tower View)

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds (Tower View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Park View

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View) | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Tower View)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Park View

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite (Andaz)

  • Sleeps 3
  • 2 King Beds

Suite, Bay View (Andaz)

  • Sleeps 3
  • 2 King Beds

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About this property

Andaz Tokyo Toranomon Hills - a concept by Hyatt

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
Andaz Tokyo Toranomon Hills - a concept by Hyatt offers 164 accommodations with iPod docking stations and free minibar items. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 4 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AO スパ＆クラブ has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Andaz Tokyo Toranomon Hills - a concept by Hyatt. During your stay, you're just a quick walk from Hibiya Park. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body scrubs or facials at AO スパ＆クラブ
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Tower
  • Airport shuttle service available for a fee
Andaz Tokyo Toranomon Hills - a concept by Hyatt offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 8288 square feet (770 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Andaz Tokyo Toranomon Hills - a concept by Hyatt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
The Tavern Grill & Lounge – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Rooftop Bar – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Bebu – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The SUSHI – This sushi bar specialises in local cuisine and only serves dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (JPY 5,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: JPY 7,590 for adults and JPY 3,795 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bebu
  • Rooftop Bar
  • the SUSHI
  • The Tavern Grill & Lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8,288 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 7590 for adults and from JPY 3795 for children
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self-parking fee: JPY 5000.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Andaz Tokyo Toranomon
Andaz Tokyo Toranomon Hills
Andaz Toranomon Hills
Andaz Toranomon Hills Hotel
Andaz Toranomon Hills Hotel Tokyo
Tokyo Andaz
Tokyo Toranomon
Toranomon Hills Andaz
Toranomon Hills Tokyo
Toranomon Tokyo
Andaz Tokyo Toranomon Hills Japan
Andaz Tokyo Toranomon Hills concept Hyatt Hotel
Andaz Toranomon Hills concept Hyatt Hotel
Andaz Tokyo Toranomon Hills concept Hyatt
Andaz Toranomon Hills concept Hyatt
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

Andaz Tokyo Toranomon Hills - a concept by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 451 out of 576 reviews
Rating 8 - Good. 96 out of 576 reviews
Rating 6 - Okay. 20 out of 576 reviews
Rating 4 - Poor. 7 out of 576 reviews
Rating 2 - Terrible. 2 out of 576 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Stayed 2 nights in Dec 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with high quality design throughout. The staff are wonderful, hospitable, and able to address any need. We had our bags sent from another hotel, and the bags were already placed in the room when we arrived. We appreciated the happy hour to unwind from 6-8pm each night. Property was clean and at the 50th floor with amazing city views. Just be okay with your ears popping a bit. The rooftop bar was very nice and had electric blankets to keep you warm. The breakfast was very good. The neighborhood was a bit quieter and slightly less central via the subway, but it was not an issue. Thank you for the special stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

HWAMOK, SEOUL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior of the room was a bit old-fashioned but it’s location, staff and their service was exceptionally great. Satisfied.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Sep 2024

10/10 Excellent

Joanna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, love the bathtub & room was spacious, the housekeeping team were very nice they even folded my clothes for me.
Stayed 5 nights in Apr 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cleanness
Everythis was great, the staff is very friendly, the cleanness is kne of best best I have seen after a lot of travels, sushi restaurant at the top floor is great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Tokyo. Absolutely wonderful stay and will definitely stay again. 5 stars is not enough for this wonderful place.
Stayed 4 nights in May 2024

10/10 Excellent

Ruizheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff and the top roof bar
Stayed 2 nights in Apr 2024

10/10 Excellent

Roger

Stayed 4 nights in Apr 2024

10/10 Excellent

robert

Stayed 5 nights in Apr 2024

10/10 Excellent

Linda

Stayed 5 nights in Mar 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Azadeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great facilities, great staff. Highly recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

PUI SHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

mona

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The kids loved the pool and little haribo candies at the reception area
Stayed 2 nights in Jul 2023

10/10 Excellent

Lynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best 5 stars hotel! Room was a bit small but ammenities were great. The pool and spa staffs were amazing. Will be back soon!
Stayed 4 nights in Jun 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

8/10 Good

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 5 nights in May 2023

10/10 Excellent

Sui Lan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful attentive staff !
Stayed 11 nights in Apr 2023

10/10 Excellent

Makiko

Stayed 4 nights in May 2023

10/10 Excellent

Chin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Stay for business
Andaz is a stellar hotel. The rooms were roomy and the layout was the best I have ever seen. Staff were very courteous. Views from the hotel were fabulous. The location was close to Ginza and subway. I will definitely stay here again.
Stayed 6 nights in Feb 2023