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Candeo Hotels Tokyo Shimbashi

3.0 star property

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Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
Lobby
Property amenity
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Tokyo Tower
    ā€Ŗ19 min walkā€¬
  • Tokyo Imperial Palace
    ā€Ŗ2 min driveā€¬
  • Shibuya Crossing
    ā€Ŗ6 min driveā€¬
  • Tokyo (HND-Haneda)
    ā€Ŗ25 min driveā€¬

Room options

View all photos for Corner Twin Room for 3 adults, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

  • 20 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking (1 Person)

Premium bedding, free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for King Room, Non Smoking

King Room, Non Smoking | Premium bedding, free WiFi, bed sheets

King Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Double Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House, Non Smoking

Premium bedding, free WiFi, bed sheets

Run of House, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Candeo Hotels Tokyo Shimbashi

Hotel with a full-service spa, near Hamarikyu Gardens
A full-service spa, a sauna and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff assistance. Housekeeping is available on request.
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Candeo Hotels Tokyo Shimbashi. During your stay, you're just a quick walk from Hibiya Park. Enjoy features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include laundry facilities, multilingual staff and a lift
  • On-site recreation includes a sauna
  • 12 minutes by foot from Hamarikyu Gardens and a 2-minute drive from Tokyo Tower
Candeo Hotels Tokyo Shimbashi offers its guests a full-service spa and a sauna. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Tokyo Shimbashi.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100ā€“200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1980 for adults and from JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Yujirou

Stayed 1 night in Nov 2024

10/10 Excellent

Saniya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Winnie Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Stayed 5 nights in Oct 2024

6/10 Okay

Carol

Liked: Staff & service
Great location, but not for light sleepers
Great location, with walking distance to a few different train lines, including yamanote. Bed is alright, sinks in the middle for us. Bathroom can be a bit tight, with a weird smell. There were quite a few weird sounds in our room, e.g. Sound of running water through the pipes, so if u r a light sleeper, may not be great. The public bath on top is great though, esp if u go during off peak hrs. However, you will not be able to tell how busy it is from your room.
Stayed 6 nights in Nov 2024

8/10 Good

Joseph, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Shianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Close to the station, many konbini stores. Fairly quiet area, not too crowded or busy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Haolin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

CURTIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and staff. Cleaning crew was awesome.
Stayed 8 nights in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is my 4th stay at candeo always fabulous šŸ‘Œ
Stayed 4 nights in Sep 2024

8/10 Good

Sid

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay at Candeo Hotel in Shimbashi. The highlight was definitely the open sky onsen, which provided a relaxing experience. However, we felt that the amenities could be improvedā€”particularly the lack of a toilet inside the onsen area. Our room was on the smaller side, which made it a bit tight with our daughter, but it would be comfortable enough for a couple. The location was decent, with access to nearby attractions. Overall, a good stay, but a few small improvements could make it even better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. The price was very reasonable, the room was comfortable and rhe public bath was really wonderful. So relaxing after a long flight. The hotel was easily accessible from Haneda airport and I enjoyed the breakfast. Would absolutely stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

XIANGYU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Japan for 14 days and visited six cities. The whole trip is excellent except the experience in this hotel. We booked three nights stayed there. But we change to another hotel next day.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

yukai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, although the room is little bit small for family of 4. but we do enjoy of stay. specially it is located in the heart of Shimbashi. lots of bar and restaurant in the area. very busy and fun during the night.
Stayed 1 night in Jul 2024

6/10 Okay

Carlos Rodriguez

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is well located, very close to Shimbashi station from where you can get a train to almost anywhere in Tokyo. But the surroundings are not appropriate for families, specially at night, where many places of adult entertainment start operations.
Stayed 6 nights in Jul 2024

10/10 Excellent

David, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and look forward to next visit
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not was expected
Price paid was higher than what was quoted. Facility did not have infant crib as expected. Air conditioner quit working in the middle of one of the hottest night in Tokyo so far this year.
Stayed 2 nights in Jul 2024

8/10 Good

Charmaine, South San Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service are excellent. Travelled with family (14 and 11 yo kids) corner room was cramped for us no closets for our luggages. Luxurious amenities, spa, toiletries including linens and pillows. Would not recommend as family home base when in the area. Surrounded by bars but pretty much safe. Shimbashi station about 10 minute walk
Stayed 4 nights in Jun 2024

8/10 Good

Yusuke, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Nice staff. But Shinbashi area was really dirt in Tokyo.
Stayed 4 nights in Jun 2024

10/10 Excellent

Qian, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very convenient locationļ¼Œvery close to Shimbashi station. There a A LOT of restaurants nearby. The breakfast buffet is amazing. Room is very clean. Staffs are nice and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

edward

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The gentleman at the front desk is very unhelpful, everything is ā€œnot possibleā€ but when the female receptionist comes then I was able to get accommodated. Next incident same thing no accommodation any other word is ā€œnot possibleā€ until the restaurant guy step in to help then I was able to get things done.
Stayed 5 nights in Jun 2024

8/10 Good

edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the front desk gentleman is not willing to help changing room, thanks to the guy from the restaurant who step in and help me solve the situation
Stayed 2 nights in Jun 2024

10/10 Excellent

Bryce

Stayed 5 nights in Jun 2024