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Citadines Central Shinjuku Tokyo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Central Shinjuku Tokyo

Lobby lounge
Lobby lounge
Deluxe Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds
View from property
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Samurai Museum
    2 min walk
  • Shinjuku Isetan
    5 min walk
  • Okubo Park
    6 min walk
  • Tokyo (HND-Haneda)
    40 min drive

Room options

View all photos for Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Premier Studio, 2 Single Beds

  • 27.88 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Executive Studio, 2 Single Beds

  • 23.09 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 2 Single Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Studio, 2 Single Beds

  • 21.02 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Studio, 1 Double Bed

  • 17.48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Studio, 1 Double Bed

  • 24.38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Studio, 1 Double Bed

  • 17.48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Studio, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio Suite

Premier Studio Suite | In-room safe, desk, iron/ironing board, cots/infant beds

Premier Studio Suite

  • 47 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Club Studio, 2 Single Beds

Club Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Club Studio, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Bedroom (Twin)

Executive Room, 1 Bedroom (Twin) | In-room safe, desk, iron/ironing board, cots/infant beds

Executive Room, 1 Bedroom (Twin)

  • 38.7 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Citadines Central Shinjuku Tokyo

Art Deco Tokyo hotel in Shinjuku with a 24-hour front desk
This hotel features a restaurant, a microwave in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Citadines Central Shinjuku Tokyo offers 206 accommodations with a safe and complimentary slippers. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Citadines Central Shinjuku Tokyo. During your stay, you're just a quick walk from Samurai Museum. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Isetan Department Store Shinjuku and Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Citadines Central Shinjuku Tokyo.

Smoking is allowed in designated areas at this Art Deco Tokyo hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Stella – This restaurant only serves lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,650 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • Children's dinnerware
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per day.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1650 for adults and from JPY 660 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 1000 reviews" "
Rating 8 - Good. 386 out of 1000 reviews" "
Rating 6 - Okay. 108 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Lovely hotel. Area was a little spicy! No issue for us and no trouble at all but clearly some interesting folks and bars about close by. Konbini in the same building which is very convenient. Allowed us to check in early.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald, Vacaville

Stayed 3 nights in Aug 2024

10/10 Excellent

Seretta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Loved staying there
Stayed 1 night in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got our recommendation
Great location, excellent staff, very good value
Stayed 4 nights in Aug 2024

10/10 Excellent

Russell

Stayed 3 nights in Jul 2024

8/10 Good

Aik Hwee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent for first time visitors in Tokyo, you’re truly around the corner from Golden Gai and a a short walk to the train station. Somehow the room is still very quiet! The staff is very knowledgeable and helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jillian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located in the perfect area of Shinjuku. The staff was very friendly and so helpful when needed help to get around. I would definitely stay here again and recommend 10/10.
Stayed 3 nights in Jul 2024

10/10 Excellent

Benigno, Norco

Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel with great staff. It was a very nice location where the train station was close and tons of food options were available. The staff at the hotel were very accommodating.
Stayed 14 nights in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in May 2024

6/10 Okay

Sayani

Location is near Shinjuku station which is great. I was given a room where AC did not work so they helped me switch the room. In the next room the night lamp or the locker did not work . Double bed is too small for 2 people. Overall decent hotel - typical Tokyo room, don’t expect much
Stayed 3 nights in Jun 2024

6/10 Okay

Pedro

Disliked: Staff & service, property conditions & facilities
It was cramped room the staff was not Japanese and were kind of not helpful at all they don’t even speak Japanese or English I tried to get a car service to airport they refused to help not happy
Stayed 4 nights in Mar 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in the heart of things.
This hotel had everything I could want with no frills. The carpets were a bit grey so made the place look dingy. Great restaurant and great position.About 11 minutes walk to station.
Stayed 1 night in Jun 2024

2/10 Terrible

Ramon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t accommodate, wouldn’t recommend.
Stayed 2 nights in Jun 2024

8/10 Good

Wai kwan

Travelled with group
Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay, if you have decided to stay at a hotel in Shinjuku's red light area adjacent to the entrance to Golden Gai drinking alleys, then the location is a 5 out of 5. I was very please at how quiet the rooms were and that it wasn't a crazy drunken party hotel. I was on the 13th floor of a 14 story building. The ground floor is a Lawson mini-mart and the subway stations options are about a 10 minute walk. Taxis on the GO app are always just a couple of minutes away any time day or night. The breakfast buffet is very basic. The rooms are small. So, with two adults, each with a suitcase, I was glad that I chose a room with two double beds (queens?). One bed was used for the suitcases to remain open and organizing clothes. The other bed for two to sleep. A/C works fine. Water pressure and hot water acceptable. TV was only Japanese channels (typical). I would stay here again.
Stayed 4 nights in Jun 2024

8/10 Good

Leong hong

Stayed 5 nights in Jun 2024

10/10 Excellent

Hiu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time here at Citadines. Great staff, fantastic location. We were on the 13th floor and our room had an amazing view and was very quiet, relative to the proximity of the bars/restaurants below.
Stayed 4 nights in Jun 2024

10/10 Excellent

Aaron, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, conveniently located in Kabukicho. You can’t beat the proximity to the nightlife and late night eateries.
Stayed 7 nights in Jun 2024

6/10 Okay

Anthony

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is located in the red light district, not dangerous per say just has a sketchy vibe at night. The rooms are small, but in japan they're all pretty small. The carpeting throughout was filthy, in the rooms and hallways. The mattresses are old and the furniture dated. The breakfast was pretty good, walking distance to everything, and a small convenience downstairs. This is basically a motel 6 or super 8 with a fancy lobby and kitchen. Staff was friendly. It really wouldn't take much to make this place better, shampoo the carpets, paint the rooms, and replace some furniture/mattresses. Would I stay here again, prob not.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Rowena

Travelled with family
Liked: Staff & service
Immediate area of the property is unkempt and dirty. I was expecting the area to be in the “red light district” but IMO it is far too grimy and sketchy. The noise outside of loud people conversing early morning and the sirens will not make for a comfortable sleep environment.
Stayed 4 nights in May 2024

10/10 Excellent

Stacie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Very clean and good location.
Stayed 1 night in Jun 2024