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HOTEL MYSTAYS Ueno East

3.0 star property

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Photo gallery for HOTEL MYSTAYS Ueno East

Reception
Breakfast served
Premium bedding, down duvets, desk, blackout curtains
Front of property
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Ueno Park
    ‪11 min walk‬
  • Sensoji Temple
    ‪19 min walk‬
  • Tokyo Skytree
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 28 sq m
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

  • 28 sq m
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Property amenity

Standard Twin Room, Non Smoking

  • 21.0 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Queen, Non Smoking

Property amenity

Standard Queen, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Interior entrance

Ueno Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.0 out of 5, Very good, (1001)
The price is €136
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Ueno Hotel

About this property

HOTEL MYSTAYS Ueno East

Hotel with a 24-hour front desk, near Sensoji Temple
A restaurant, self parking and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and multilingual staff assistance are on-site.
HOTEL MYSTAYS Ueno East offers 150 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Beds feature down duvets and premium bedding. LED televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

Our customers tell us they enjoy HOTEL MYSTAYS Ueno East's walkable location. During your stay, you're just a quick walk from Kitchen Town. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at HOTEL MYSTAYS Ueno East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
朝食レストラン – This restaurant only serves breakfast. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,600 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children
  • A restaurant

Restaurants on site

  • 朝食レストラン

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on April 10, 2025 from 11:30 AM-2 PM. All facilities that use power, including lifts will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1760 for adults and from JPY 1210 for children
  • Covered self-parking fee: JPY 1600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 303 out of 1000 reviews
Rating 8 - Good. 455 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Kanda Station, more in the business district part of Tokyo so a bit quieter but close to plenty of restaurants at Kanda Station. Rooms were comfortable and more sspacious compared to other properties.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is part of a nice, affordable chain. The rooms are quite nice for a business hotel. You can get breakfast for a reasonable cost, but there are no vegetarian/ vegan options. The biggest issue here is stairs. There is no way to enter the lobby without going up around a dozen stairs. A pain when you have luggage, but it would make this hotel very challenging for someone with mobility issues.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance to Ueno station or to the nearby tokyo metro station. Also an easy walk to Kappabashi or even Asakasa if you didn't want to take the metro. Staff was super helpful and friendly, only negative was the peeling wallpaper in the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 5 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 2 nights in Oct 2024

10/10 Excellent

ren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes away from train stations and close to convenience stores
Stayed 8 nights in Oct 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very small rooms as typical in Japan, but we enjoyed the stay! For the price it was great. I was worried about booking hotels in Japan but had a good experience with this one!
Stayed 4 nights in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area where it was easy to access trains.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, room comfort
Great location and quiet
Clean and comfortable if a bit dated. Very nice staff. Breakfast was okay.
Stayed 3 nights in Oct 2024

8/10 Good

Rodante

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Bathroom looked a little messy than another hotel I stayed at previously. Either than that, beds were comfy, provided amenities, it was walkable to the station and near a lot of food options. It was okay. Probably would stay here again cuz of convenience
Stayed 6 nights in Sep 2024

2/10 Terrible

Adayabalam

Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located near the Ginza subway line. While the room’s size took some getting used to, the hotel’s location and the incredibly helpful staff made our stay amazing.
Stayed 4 nights in Sep 2024

6/10 Okay

Carla

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Jasmine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Gtrat for price, nice quiet area and taxis are always put the front
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very budget friendly hotel. The staff were helpful and the area was amazing. Be warned booking during hotter months, the hotel uses central A/C and gets very warm. The laundry service is behind the hotel but was very easy to use. I highly recommend the nearby Bath house as well.
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for long term stays!
Really good for long term stays! Not a typical hotel you’d think of. Has washer and a really comfy bed. The only thing is that it’s not super close to any great restaurants or mall, everything is 2 bus stops away. But if you’re ok with walking and want to be away from the crowd it’s perfect.
Stayed 3 nights in Aug 2024

10/10 Excellent

Thiew Kheng, Damansara

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Th hotel is near the Ueno station, about 5 mins walk. There is a washer/dryer room behind the hotel, ¥100 for washer, ¥100 for dryer for 15 mins, you can top up ¥100 for additional 15 mins. There are Family Mart and Lawson around the corner. I love that the hotel provides free good quality skin care and we can replenish it anytime as many as you want.
Stayed 4 nights in Sep 2024

6/10 Okay

Damien

Stayed 3 nights in Jul 2024

8/10 Good

Chong

Stayed 3 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 10 nights in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024