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Hotel Gracery Shinjuku

4.0 star property

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Photo gallery for Hotel Gracery Shinjuku

Terrace/patio
Property entrance
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Breakfast buffet
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-8466
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Shinjuku Gyoen National Garden
    ‪18 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪52 min drive‬

Room options

View all photos for Double Room with Breakfast, Non Smoking (With Lounge Access)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Double Room with Breakfast, Non Smoking (With Lounge Access)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Breakfast, Non Smoking (With Lounge Access)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Twin Room with Breakfast, Non Smoking (With Lounge Access)

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (with Lounge Access)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Twin Room, Non Smoking (with Lounge Access)

  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking (with Lounge Access)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Double Room, Non Smoking (with Lounge Access)

  • Sleeps 3
  • 1 Double Bed

View all photos for Top Floor (Godzilla Floor) Double with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Double with Breakfast, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Single with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Single with Breakfast, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Triple with Breakfast, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Double with Breakfast, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Twin with Breakfast, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Top Floor (Godzilla Floor) Triple, Room Only, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Triple, Room Only, Non Smoking

  • Sleeps 5
  • 3 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Double Room, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Top Floor (Godzilla Floor) Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Top Floor (Godzilla Floor) Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Top Floor (Godzilla Floor) Double Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Double Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin with Breakfast, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Double with Breakfast, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Top Floor (Godzilla Floor) Triple with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Triple with Breakfast, Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Single Room, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Top Floor (Godzilla Floor) Deluxe Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Deluxe Twin with Breakfast, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple, Room Only, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Triple, Room Only, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Twin Room, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Top Floor (Godzilla Floor) Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Twin with Breakfast, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Gracery Shinjuku

Hotel with a 24-hour front desk, a short walk to Isetan Department Store Shinjuku
Along with a bar/lounge, this hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and concierge services are on-site.
Hotel Gracery Shinjuku offers 970 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Hotel Gracery Shinjuku. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the accommodation for the overall comfort, nice bathrooms and low noise level
  • Within a 15-minute walk of Isetan Department Store Shinjuku and Tokyo Metropolitan Government Building
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Hotel Gracery Shinjuku. For a fee, parking is available.
ラウンジ – This bar only serves light fare.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • ラウンジ

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: JPY 1400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gracery Shinjuku
Hotel Gracery
Gracery Shinjuku
Gracery
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel Tokyo

Hotel Gracery Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1838 out of 3010 reviews
Rating 8 - Good. 805 out of 3010 reviews
Rating 6 - Okay. 251 out of 3010 reviews
Rating 4 - Poor. 79 out of 3010 reviews
Rating 2 - Terrible. 37 out of 3010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Stayed 2 nights in Dec 2024

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience but there was limited dining inside the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Hope

Stayed 10 nights in Nov 2024

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything like the claw arcades, Don Quijote store, shinjuku station and food places! After 9p, lots of sketchy people hanging around, but they were peaceful.
Stayed 4 nights in Dec 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Clarissa

Stayed 7 nights in Dec 2024

10/10 Excellent

Dean

Stayed 8 nights in Dec 2024

10/10 Excellent

mariz Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luciano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big hotel. Our room was small, but very clean. The area is super busy, especially at night. Lots of restaurants and bars. Check in and check out was fast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hoang

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, uncomfortable bed
Really nice hotel location and helpful staff. Unfortunately, the bed was very stiff and not comfortable. The room is small, but not unusual for a hotel in Shinjuku and the bathroom was spacious. The convenient location made up for any sore backs from the bed!
Stayed 2 nights in Dec 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Bathroom
If you aren’t too concerned with the small living area, and would much rather have a huge bathroom with an amazing bathtub, I highly recommend this. Only “flaw” would be the train stations are a good distance away. Approximately, 7 - 12 mins walk depending on the station you’re looking for. Food options are everywhere, though it can get pretty rowdy due to this place being in the midst of the red light district.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kabukicho hotel
This has been my go-to hotel in Tokyo for many many years. Rooms are well sized and clean and service is great. Great location within kabukicho.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutly amazing hotel. Highly recommended for first timers
Stayed 4 nights in Dec 2024

10/10 Excellent

vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing bathroom with great shower pressure. Beautiful view of the city.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

ERICKSON

Stayed 5 nights in Dec 2024

8/10 Good

Bruce

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was nice. There are multiple elevators to get to your room from the street. During certain times there is a line to use these elevators. The large Godzilla was off limits. The breakfast was a little speedy for the area. There is no place to just relax and drink a cup of coffee or eat something you don’t buy at the hotel.
Stayed 3 nights in Dec 2024

6/10 Okay

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room with trash and sewer small in shower
The room was simply dirty. Upon walking in, I found a piece of plastic wrapper and smaller trash on the carpet floor. The bathroom and shower reeked of sewer smell, beyond mildewy smell that some Japanese city hotels present with. Even my 7 year old kid said the shower smelled like rotten eggs. Also proceeded to find hair on the sink behind the hair dryer as well as on the shower floor outside of the tub. We put a tray over the shower room drain to mitigate the smell, and cancelled the second night and got a refund through Hotels.com. No luggage service at entrance (no bell boy or even carts) as lobby is on 8th floor. No luggage service up from lobby to room (I asked). For $400 a night, this hotel was really the bottom most quality from all we’ve stayed at over multiple trips (including Mitsui, Kraksa, Monday - not comparing to fancy ones). Staff also didn’t seem to care too much bc either way they get a lot of people in due to the location. Location itself was convenient, but it’s Kabukicho - so I was weary of walking around in night time w kids.
Stayed 2 nights in Dec 2024

8/10 Good

Stella

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fun and comfortable hotel to stay in. Despite being in the center of everything, it is surprisingly quite. The only annoying thing is that you have to take two elevators to get to your room and the Gozilla head is closed indefinitely.
Stayed 4 nights in Sep 2024

8/10 Good

Ronald

Stayed 3 nights in Oct 2024

6/10 Okay

MARILYN

Stayed 2 nights in Dec 2024