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Hotel JAL City Haneda Tokyo West Wing

3.5 star property

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Photo gallery for Hotel JAL City Haneda Tokyo West Wing

Lobby
Exterior
[Non Smoking]Standard Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
4-16 Haneda Asahi-cho, Ota-ku, Tokyo, 144-0042
  • Anamori Inari Shrine
    ‪5 min walk‬
  • Kawasaki Daishi
    ‪5 min drive‬
  • Shinagawa Aquarium
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

View all photos for [Non Smoking]Comfort Double Room

[Non Smoking]Comfort Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Comfort Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non Smoking]Standard Twin Room

[Non Smoking]Standard Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Standard Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non Smoking]Run of House(Room Type and # of Beds cannot be guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Run of House(Room Type and # of Beds cannot be guaranteed)

  • Sleeps 1
  • 1 Single Bed OR 1 Double Bed

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

  • 18.0 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for [Non Smoking]Standard Quadruple Room

[Non Smoking]Standard Quadruple Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Standard Quadruple Room

  • 25 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for [Non Smoking]Standard Double Room

[Non Smoking]Standard Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking]Deluxe Twin Room

[Non Smoking]Deluxe Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

[Non Smoking]Deluxe Twin Room

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Hotel JAL City Haneda Tokyo West Wing

Hotel with a 24-hour front desk, near Tokyo Bay
Along with dry cleaning, this hotel has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a vending machine.
Hotel JAL City Haneda Tokyo West Wing offers 103 accommodations with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel JAL City Haneda Tokyo West Wing. During your stay, you'll be within walking distance of Tokyo Bay. You'll find features such as free WiFi in public areas and free airport pick-up service, plus breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Tokyo Bay and 12 minutes from Tokyo Big Sight
  • Free airport pick-up shuttle service
As a guest of Hotel JAL City Haneda Tokyo West Wing, you'll find a vending machine, dry cleaning/laundry services, and a front desk safe. Public spaces have free WiFi. A free shuttle from the airport to the hotel is free at scheduled times.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,500 per night); reservations required
  • Free airport pick-up shuttle from 4:30 PM to 11:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,320 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1320 for children
  • Nearby parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel JAL City Haneda Wing
JAL City Haneda Tokyo West Wing
JAL City Haneda Wing

Hotel JAL City Haneda Tokyo West Wing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1151 reviews
Rating 8 - Good. 327 out of 1151 reviews
Rating 6 - Okay. 77 out of 1151 reviews
Rating 4 - Poor. 29 out of 1151 reviews
Rating 2 - Terrible. 9 out of 1151 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel
Stayed 3 nights in Dec 2024

8/10 Good

Jitendra Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yin Chou

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
服務普普通通 適合轉機過夜
Check-in時明明現場就只有我一個人 前台卻還是堅持要客人用自助機台報到 服務人員接待時嘴裡還在吃東西 口氣也很隨便 跟JAL航空到的服務水準落差不小 與其這樣建議就直接改成無人櫃檯 好處就是地點方便 有接駁車可以直達機場
Stayed 1 night in Dec 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

KAM YEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely kind and patient with us. We also utilized their transportation service for luggage. The room was very clean and service was overall great.
Stayed 1 night in Dec 2024

6/10 Okay

Vanna

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rolf, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and room size. There is free hotel shuttle service to Haneda. You can also walk a few blocks and take the train into tokyo.
Stayed 1 night in Nov 2024

8/10 Good

Nasser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Manee

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Randall Pelayo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get there by the free shuttle bus and public trans. Excellent breakfast provided
Stayed 3 nights in Nov 2024

8/10 Good

Noor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good deal for a one night stay
The room was very clean with comfortable beds, and friendly staff. The room was not spacious but it is ok if you are just staying for a night. The hotel is very well located close to small restaurants, three family marts , two laundromats and a train station.
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was inconvenient and the bed was bad. I booked this location due to its proximity to the airport, however there were limited dining or other options around the hotel. The hotel did have great amenities just not in the room and the breakfast was very good. I paid extra for a room upgrade and did not think I got my money’s worth in the upgrade. Overall I would look at other locations before staying here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Takuya

Stayed 1 night in Oct 2024

10/10 Excellent

VICTOR

Stayed 1 night in Oct 2024

8/10 Good

Akane

Stayed 1 night in Nov 2024

8/10 Good

Tomoomi

Stayed 1 night in Nov 2024

8/10 Good

Mabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for 12 hours due to next day flight, however the hotel is clean and good. Few restaurant and supermarket nearby . Love the shuttle bus system, except wish the shuttle bus stop at all Terminals coz I have to take the bus from Terminal 2 to Terminal 1 to get on hotel shuttle. They also provide free drinks and bread roll which is handy as we have to leave hotel at 6am.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sayaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Winnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal if more frequent shuttle schedules to run between terminal 3 and hotel are available !
Stayed 2 nights in Nov 2024

10/10 Excellent

Femia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024