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Hotel New Ueno

3.0 star property

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Photo gallery for Hotel New Ueno

Exterior
Hallway
Down duvets, pillow-top beds, desk, blackout curtains
Reception
Down duvets, pillow-top beds, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7-2-5 Ueno Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Park
    ‪5 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Economy Double Room, Non Smoking

  • 11.5 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, 2 Single Beds

Down duvets, pillow-top beds, desk, blackout curtains

Twin Room, 2 Single Beds

  • 15.5 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Compact Twin Room, 2 Single Beds, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Compact Twin Room, 2 Single Beds, Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Compact Twin Room, 2 Single Beds, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Compact Twin Room, 2 Single Beds, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed, Smoking (Single Use)

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, 1 Double Bed, Smoking (Single Use)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking (Single Use)

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, 1 Double Bed, Non Smoking (Single Use)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Smoking, Annex Building

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Smoking, Annex Building

  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

  • 15.5 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Japanese Traditional Room Non smoking 

Down duvets, pillow-top beds, desk, blackout curtains

Japanese Traditional Room Non smoking 

  • 12 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Double Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Double Room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Non Smoking, Annex Building

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, 1 Single Bed, Non Smoking, Annex Building

  • 11.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Triple Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Standard Triple Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Triple Room, Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Standard Triple Room, Smoking

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Traditional Room Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Japanese Traditional Room Smoking

  • 12 sq m
  • Sleeps 3
  • 3 Single Futons

Similar properties

Public bath

APA Hotel Ueno Ekimae

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1036)
The price is €238
for 1 room
includes taxes & fees
1 Apr - 2 Apr
APA Hotel Ueno Ekimae

About this property

Hotel New Ueno

Hotel in Tokyo, a short walk to Ueno Zoo
Dry cleaning, laundry facilities and free Wi-Fi in public areas are available at this hotel. Other amenities include a vending machine.
Hotel New Ueno offers 72 accommodations with complimentary slippers and a hairdryer. Pillowtop beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel New Ueno. During your stay, you're just a quick walk from Ueno Zoo. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
As a guest of Hotel New Ueno, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel New Ueno also features a lift and a water dispenser.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7 AM to 9 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7 AM to 9 AM for a fee: JPY 1,430 for adults and JPY 1,430 for children

Restaurants on site

  • Uenotei

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 17-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 7 May 2025 to 7 May 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 1430 for adults and from JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 5 AM - midnight.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Japanese futons are provided based on the number of adults in the reservation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Ueno
New Hotel Ueno
New Ueno
New Ueno Hotel
Ueno New Hotel
Hotel New Ueno Tokyo, Japan
Hotel New Ueno Tokyo
Hotel New Ueno Hotel
Hotel New Ueno Tokyo
Hotel New Ueno Hotel Tokyo

Hotel New Ueno Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 179 out of 597 reviews
Rating 8 - Good. 286 out of 597 reviews
Rating 6 - Okay. 100 out of 597 reviews
Rating 4 - Poor. 23 out of 597 reviews
Rating 2 - Terrible. 9 out of 597 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had everything I needed. The room was well equipped and always clean. The position was exactly what I required: close to the station and the park with plenty of places to eat close by.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kwee Choo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as is 1 mins walk from Ureno station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuet Ngo Rosanna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very convenient location just steps from the subway station. The sense of arrival is quite tired with a lobby full of suitcases and minimal appeal. Arriving in the lobby gave me pause on the hotel. The location more than made up for lobby and the room provided good basic small but comfortable accommodation. I would stay here again, but would be aware of what to expect. Thank you
Stayed 1 night in Sep 2024

4/10 Poor

Tsz Kwan

Travelled with group
Liked: Staff & service, amenities
The room is very small and not very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Yumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Emi, Astoria

Stayed 1 night in Aug 2024

10/10 Excellent

Yukiko

Travelled with family
Liked: Amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2024

8/10 Good

Alisen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very near ueno station. Just a crossing away. Convenient place for shopping. However room was very small for 3pax. Apparently a Double bed room was converted to triple room with add on bed. Side table and chair was moved to a corner outside the toilet. Hardly had any space to walk, only can open lugguage one at a time with toilet door closed. Only 1 room key was given and had to slot in the room to on the lights. We cannot leave the room unless all 3 of us leave together as the lift needs the card to tap in. Requested to ne given 2 room cards instead after which

6/10 Okay

Judy Yuk Fung

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient location.
Stayed 1 night in Apr 2024

6/10 Okay

Janet

Location
Stayed 3 nights in Jun 2024

10/10 Excellent

Lily

Liked: Amenities
地点很棒，近上野车站， 出入交通便利。工作人员非常热情、周到。推荐！
Stayed 2 nights in May 2024

10/10 Excellent

donahugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Ueno station, and Ameyoko market. Great food
Stayed 1 night in Apr 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here many times. Ok?
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location
The room is small but reasonably clean. The two tiny garbage cans can cannot hold more than one noodle cup or a plate. Coffee in the room was delicious. Wish they also have some black tea. Literally across the street from Ueno station, the location is a 10. The cleaning lady was friendly and helpful.
Stayed 3 nights in Mar 2024

6/10 Okay

kelly

Travelled with family
Liked: Staff & service, amenities
The staff are friendly and helpful. The room was not very clean, thick dust on the temperature control and hair on the carpet. The room was very small. I’ve stayed in much nicer hotels in Tokyo for less money
Stayed 2 nights in Mar 2024

8/10 Good

Nikesh

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Near from station
Stayed 1 night in Mar 2024

8/10 Good

Grace

There’s a refreshing drink innthe counter, a welcome drink I suppose.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Breakfast could have been better. Eggs and toast and hash round would have been nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Jelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Guanting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service experience so far.
Stayed 2 nights in Dec 2023

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a quick transit or near the Ueno station. Location is very good sacrificing a bit of comfort as the rooms are smaller.
Stayed 3 nights in Dec 2023

6/10 Okay

Chin Lip

Stayed 1 night in Nov 2023

10/10 Excellent

CHANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Apisilp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เป็นโรงแรมที่ใกล้สถานี Ueno มาก ในราคาไม่แพง ลงลิฟต์ที่ Main Exit ของสถานี แล้วเดินลากกระเป๋ามาไม่ไกลก็ถึงโรงแรม ห้องค่อนข้างเล็กแต่ก็เข้าใจได้ว่าตามสไตล์ Business Hotel ใน Tokyo เนื่องจากอยู่ในย่านผู้คนพลุกพล่าน ต้องทำใจเรื่องเสียงสักหน่อย มีรถหวอวิ่งผ่านอยู่เรื่อยๆ โรงแรมมีตู้กดน้ำแข็งและน้ำดื่มตรงล็อบบี้ มีเครื่องซักผ้าแต่ต้องขอกุญแจห้องจากพนักงาน เลยไม่ค่อยสะดวกเท่าไหร่
Stayed 3 nights in Oct 2023