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ICI HOTEL Ueno Shin Okachimachi

3.5 star property

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Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
Hallway
Front of property
Breakfast served
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Ueno Park
    ‪13 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Skytree
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

  • 13.8 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

  • 13.8 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

  • 17.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking

  • 18.4 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Nonsmoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Lobby

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Tosei Hotel Cocone Ueno Okachimachi

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.5 out of 5, Wonderful, (852)
The price is €166
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Tosei Hotel Cocone Ueno Okachimachi

About this property

ICI HOTEL Ueno Shin Okachimachi

Hotel with a restaurant, steps from Satake Shopping Arcade
Along with a restaurant, this smoke-free hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, laundry facilities, a front desk safe and a vending machine are on-site. Change of towels is available on request
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with a safe and complimentary slippers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

ICI HOTEL Ueno Shin Okachimachi's great location gets high marks from our customers. During your stay, you're just a quick walk from Satake Shopping Arcade. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Steps from Satake Shopping Arcade and 10 minutes on foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. ICI HOTEL Ueno Shin Okachimachi also features a vending machine, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
レストラン – This buffet restaurant only serves breakfast.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • レストラン

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-12, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't served at ICI HOTEL Ueno Shin Okachimachi.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1134 reviews
Rating 8 - Good. 356 out of 1134 reviews
Rating 6 - Okay. 53 out of 1134 reviews
Rating 4 - Poor. 22 out of 1134 reviews
Rating 2 - Terrible. 7 out of 1134 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Larysa, Reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay in this cosy hotel. It is highly recommended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Quy Duong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Pui Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Sergio

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great service and friendly staff. Also in a good location. My only issue is with the quality of the mattress. You can feel the springs and had back pain due to that . Other than that it was fine.
Stayed 7 nights in Dec 2024

10/10 Excellent

BASHIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Amazing stay at ICI UENO, 5 star service, only 20 minutes away from Akihabara. Definitely recommend this hotel to anyone. Would stay again!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Supasiri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2024

8/10 Good

Hung Kai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
The property is about 15 mins from ueno station. To get to most of the areas you will need to walk a little ways. Overall small room that just wasnt clean. Hair all over the bathroom large amount of dust on tv and other appliances.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room near a station
4 night stay in clean and comfortable hotel. Despite being right next to the elevator we did not hear any noise. Towel change daily and room service available daily if you want, you just need to put the magnet on the door. The surrounding area is a quieter part of Tōkyō but still a sufficient amount of eateries and there was a Lawson, Family Mart and 7-11 on each corner. It is about 1 hour from the airport so on the day we left we caught the train from Okachimachi station (about 10-15 min walk from hotel) and dropped our bags off at Terminal 3 Haneda luggage holding service. 1200 yen for 2 bags. Well worth it so we could enjoy a full day without our bags. As a service the hotel also offers to hold your bags for free but we didn’t want to back track. Staff was very friendly. No need to bring shampoo conditioner and body wash as they have there full size if you’re not picky but I feel it was still good quality. Excellent stay overall as long as you don’t want to be in the main city hub. It’s near a station about 3 minutes away and if you can read signs you can catch the trains pretty easily. I recommend. Book early to get the larger rooms we had a queen bed but there were bigger rooms just sold out when we booked last minute.
Stayed 4 nights in Nov 2024

8/10 Good

Laurel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at ICI Hotel Ueno Shin Okachimachi. My room was the perfect size for one person, and the bed was quite comfortable. I also had a view of the Skytree, which was totally unexpected. I got to watch the sun rise next to the tower, and then would sit and eat konbini cream puffs while gazing at the lights at night. It was like the perfect introduction to Japan. The location was also excellent. Super close to many different train lines, as well as walking distance to Ameyayokocho and Senseo-ji and Nakamise-dori. The proximity meant I could visit those areas multiple times, seeing them both during daytime and night, which was awesome. The immediate area around the hotel is quieter and more residential, which I also liked. It felt very safe. And right behind the hotel is a covered market area with a nice little sushi stand—great for a snack before bed, haha. What makes this hotel really stand out is the staff. They're all super friendly, attentive, and eager to help. They always greeted me when I went out and came back. Even the cleaning staff would say good morning to me. More than anything, the staff are what made my stay so excellent. The one, single thing that could have improved my stay was if they offered a wash cloth as part of the amenities. Maybe they did in the lobby and I simply missed it? I had to buy one, which wasn't a problem, but still, that's the only negative I can think of. I would absolutely stay at this hotel again!
Stayed 8 nights in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful and kind as well as professional
Stayed 7 nights in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Checkout is 10AM unless you leave them a review, which extends it to 11AM. Showers could use upgrade to glass doors rather than curtains. Bag storage in lobby out in the open is not ideal.
Stayed 1 night in Nov 2024

6/10 Okay

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time for 4 nights at the ICI. Clean rooms, spacious and many train stations close by to get all over Tokyo. Friendly and cheerful staff thay even helped me to bring my luggage 6 luggages to the taxi. I recommend the ICI for anyone looking to stay in the Okachimachi area.
Stayed 5 nights in Nov 2024

8/10 Good

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accommodations were a bit small but that's part of the Japanese culture & we didn't come to Japan just to stay at a hotel. it was the few reasonably priced hotels in Japan that offered 2separate beds. the staff spoke very good English, professional, friendly & very helpful, especially Mr.Masimoto. the hotel location was ideal for public transit with the subway just 1block away & 1/2mile(1km) within walking distance from the Ueno market district 1/2mile(1km) away
Stayed 5 nights in Nov 2024

10/10 Excellent

Saul, Coronado

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent condition. Clean and convenient. Staff is friendly and courteous. Great stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Ilhan Rohat

Stayed 1 night in Oct 2024

8/10 Good

Christina

Stayed 4 nights in Oct 2024

10/10 Excellent

Tatyna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Alessia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Zena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. We were able to check in early which was a bonus. Room was very clean and room to move around! Close to the subway.
Stayed 2 nights in Nov 2024

4/10 Poor

Koichi

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024