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Mitsui Garden Hotel Ueno Tokyo

4.0 star property

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Photo gallery for Mitsui Garden Hotel Ueno Tokyo

Reception
Interior
Interior
Exterior
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
3-19-7 Higashi-ueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Ueno Park
    ‪7 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

Panda Moderate Twin (Non Smoking)

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

Run of house

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Queen Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Moderate Queen Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Double, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Moderate Double, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Superior Queen Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Moderate Twin, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Superior Double, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Skytree View, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Moderate Double Room, Skytree View, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 2 beds , Separate-Style, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 2 beds , Separate-Style, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 2 beds , Hollywood-Style, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 2 beds , Hollywood-Style, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior , 1 bed Queen, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Superior , 1 bed Queen, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Double, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 1 bed Double, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 1 bed Queen, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior, 2 beds (+ extra), Non Smoking

Premium bedding, down duvets, in-room safe, desk

Superior, 2 beds (+ extra), Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

Standard , 2 beds , Separate-Style , Panda room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 1 bed Queen , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Superior , 1 bed Queen , Panda room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 1 bed Double , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 1 bed Double , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panda Moderate Double(Non Smoking)

Premium bedding, down duvets, in-room safe, desk

Panda Moderate Double(Non Smoking)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 1 bed Queen , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panda Superior Twin (Non Smoking)

Premium bedding, down duvets, in-room safe, desk

Panda Superior Twin (Non Smoking)

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Accessible , 2 beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior , 2 beds (+ extra) , Panda room, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Panda Superior Twin(Non Smoking)

Panda Superior Twin(Non Smoking) | Premium bedding, down duvets, in-room safe, desk

Panda Superior Twin(Non Smoking)

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Panda Superior Queen(Non Smoking)

Premium bedding, down duvets, in-room safe, desk

Panda Superior Queen(Non Smoking)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panda Standard Twin (Non Smoking)

Panda Standard Twin (Non Smoking) | Premium bedding, down duvets, in-room safe, desk

Panda Standard Twin (Non Smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin (+Sofa Bed)(Non Smoking)

Premium bedding, down duvets, in-room safe, desk

Superior Twin (+Sofa Bed)(Non Smoking)

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Panda Moderate Queen(Non Smoking)

Premium bedding, down duvets, in-room safe, desk

Panda Moderate Queen(Non Smoking)

  • Sleeps 2
  • 1 Queen Bed

Superior Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Smoking

  • Sleeps 2

Superior Twin - Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Superior Double - Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Other - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Other - Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

View all photos for Standard , 2 Beds , Separate-Style , Panda Room

Premium bedding, down duvets, in-room safe, desk

Standard , 2 Beds , Separate-Style , Panda Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 2 Beds , Hollywood-Style

Premium bedding, down duvets, in-room safe, desk

Standard , 2 Beds , Hollywood-Style

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior , 1 Bed Queen , Panda Room

Premium bedding, down duvets, in-room safe, desk

Superior , 1 Bed Queen , Panda Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 Bed Double , Panda Room

Interior

Standard , 1 Bed Double , Panda Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 Bed Queen

Premium bedding, down duvets, in-room safe, desk

Standard , 1 Bed Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 Beds (+ Extra) , Panda Room

Premium bedding, down duvets, in-room safe, desk

Superior , 2 Beds (+ Extra) , Panda Room

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Superior, 2 Beds (+ Extra)

Premium bedding, down duvets, in-room safe, desk

Superior, 2 Beds (+ Extra)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Accessible , 2 Beds

Premium bedding, down duvets, in-room safe, desk

Accessible , 2 Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 1 Bed Double

Premium bedding, down duvets, in-room safe, desk

Standard , 1 Bed Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 2 Beds , Separate-Style

Premium bedding, down duvets, in-room safe, desk

Standard , 2 Beds , Separate-Style

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior , 1 Bed Queen

Premium bedding, down duvets, in-room safe, desk

Superior , 1 Bed Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 Beds , Hollywood-Style , Panda Room

Premium bedding, down duvets, in-room safe, desk

Standard , 2 Beds , Hollywood-Style , Panda Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 1 Bed Queen , Panda Room

Premium bedding, down duvets, in-room safe, desk

Standard , 1 Bed Queen , Panda Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Mitsui Garden Hotel Ueno Tokyo

Central hotel connected to a shopping centre in Tokyo with a 24-hour front desk
Along with a restaurant, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site.
Mitsui Garden Hotel Ueno Tokyo offers 242 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mitsui Garden Hotel Ueno Tokyo. During your stay, you'll be connected to a shopping centre and just a quick walk from Ueno Park. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Ueno Park and Ueno Zoo
There's a restaurant on site. Public spaces have free WiFi. Mitsui Garden Hotel Ueno Tokyo also features a vending machine, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
BOSCO iL CHIANTI – This restaurant serves breakfast, lunch and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Restaurants on site

  • BOSCO iL CHIANTI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Garden Hotel Ueno
Hotel Mitsui
Hotel Mitsui Garden Ueno
Mitsui Garden
Mitsui Garden Hotel
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno
Mitsui Hotel
Mitsui Ueno
Ueno Mitsui Garden
Mitsui Garden Hotel Ueno Tokyo, Japan
Mitsui Garden Hotel Ueno Tokyo Japan
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno Tokyo Tokyo

Mitsui Garden Hotel Ueno Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1000 reviews
Rating 8 - Good. 388 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so convenient to go to Ueno station.
Stayed 2 nights in Jan 2025

10/10 Excellent

XIAOHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs Clean
Stayed 2 nights in Jan 2025

10/10 Excellent

XIAOHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff !
Stayed 1 night in Jan 2025

10/10 Excellent

Weizhen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kanyarat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at double room. Room size is decent for hotel in Tokyo and equipped with basic amenities such as slippers, pyjama, tea & coffee, shower gel, shampoo and conditioner (no body lotion). Other amenities can be found at lobby. There are vending machines, microwave and laundry machine on 3 floors. You can check status of laundry machine on in room TV. Right opposite Ueno JR station and there is underground exit right next to hotel. There are many shops and convenient stores near by. Staffs are super friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tom

Travelled with family
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience. The hotel staff are great, breakfast is excellent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Naoki

Stayed 3 nights in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good. Excellent stay.
Stayed 5 nights in Nov 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, staff helpful
Stayed 1 night in Oct 2024

8/10 Good

Santos

Travelled with family
Liked: Cleanliness, staff & service
Across from Ueno station. Easy access to restaurants there. Matsuzakaya dept store is a 10 min walk
Stayed 4 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
I've stayed here 3 times in the last 2 months. I find the check-in annoying. They have a staff standing around to help with machines you are suppsoied to use to check-in. Of all 3 times of trying the machine check in ... staff had to manually check me in. It's annoying. Otherwsie location is great, hotel is clean. I've stayed in many places in the area over the years and I think this is the most convenient. But that comes with a busy and small loby and and an often clogged building enterance with docile tourists. Would love a traditional check-in.
Stayed 1 night in Oct 2024

6/10 Okay

Nick, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very close to Ueno station. The staff are very helpful. The only problem we had is the space in the room. It is oddly designed with big desk around window and non factional big side table next to one side of the bed. The another side of bed is against the wall which is okay for one person. But for two people it is very difficult to get out. And there are no drawers at all. You just have to put everything on the huge table. The room is too small to open a mid sized suitcase. The bathroom is very nice though.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near Ueno Station and walking distance to Kappabashi and Ueno Park, concert hall and museums
Stayed 3 nights in Oct 2024

8/10 Good

Anabell, Bellflower

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi service is very slow but overall it is a very good hotel to stay at
Stayed 6 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Ueno station, many shops and restaurants.
Stayed 6 nights in Oct 2024

6/10 Okay

Kalyan

Stayed 3 nights in Oct 2024

6/10 Okay

Victor

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great being so handy for Ueno and a slightly less intense slice of Tokyo. Rooms are fine, small but to be expected in Tokyo. Enjoyed watching the traffic from the window
Stayed 5 nights in Oct 2024

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Rooms are very small and dated. Nowhere in rm for two suitcases. Would not stay here again due to size of room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ningxi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient as it is close to the Ueno Station. Walkable distance to restaurants and stores. Room is not big but it’s Tokyo so understandable.
Stayed 2 nights in Sep 2024