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Prince Smart Inn Ebisu

3.5 star property

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Photo gallery for Prince Smart Inn Ebisu

Café
In-room safe, desk, free WiFi, bed sheets
Exterior
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-11-25 Ebisuminami, Tokyo, Tokyo
  • Shibuya Crossing
    ‪2 min drive‬
  • Roppongi Hills
    ‪4 min drive‬
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Deluxe Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room with Complimentary Light Breakfast - Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking

Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking | Exterior detail

Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed OR 2 Single Beds

Similar properties

Property amenity

lyf Shibuya Tokyo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
4.8 out of 5, Exceptional, (112)
The price is €215
for 1 room
includes taxes & fees
23 Apr - 24 Apr
lyf Shibuya Tokyo

About this property

Prince Smart Inn Ebisu

Hotel with free breakfast, near Shibuya Crossing
This smoke-free hotel features a coffee shop/cafe, a microwave in a common area and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-in and a front desk safe.
Prince Smart Inn Ebisu offers 82 accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, toilets with an electronic bidet and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Prince Smart Inn Ebisu. During your stay, you're just a quick walk from Yebisu Garden Place. You'll find features such as free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front desk safe, locker space and laundry facilities
  • Just a 2-minute drive from Shibuya Crossing and a few minutes from Roppongi Hills
There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. Prince Smart Inn Ebisu also features a vending machine, laundry facilities, and express check-in.

This 3.5-star Tokyo hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 11:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6:30 AM to 11:00 AM
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Luggage storage is available before check-in only on a first-come, first served basis. Guests using luggage storage must register at self check-in kiosk.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Prince Smart Inn Ebisu Hotel
Prince Smart Inn Ebisu Tokyo
Prince Smart Inn Ebisu Hotel Tokyo

Prince Smart Inn Ebisu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 317 reviews
Rating 8 - Good. 92 out of 317 reviews
Rating 6 - Okay. 30 out of 317 reviews
Rating 4 - Poor. 15 out of 317 reviews
Rating 2 - Terrible. 9 out of 317 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Good location. Nice room. Breakfast is skimpy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Stayed 9 nights in Sep 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay!
Very clean. Will definitely stay here again. Close to train station
Stayed 5 nights in Dec 2024

10/10 Excellent

Alexandra

Liked: Amenities
Excellent stay. Good location. Staff were extremely friendly and helpful. Good breakfast included and very clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dmitry

Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are all fantastic poor breakfast 1 coffee and a toasted sandwich rooms very small with no Where to put your clothes except for a few hangers bed was to soft for me but comfortable no English on tv very good position for getting around netro near by pleanty of places to eat would go back but get a bigger bed
Stayed 6 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 1 night in Dec 2024

8/10 Good

alexandra

Liked: Cleanliness, property conditions & facilities
the hotel room was very nice and clean all the time, just the stuff on the reception wasn't so helpful. the breakfasts meal not that good.
Stayed 7 nights in Nov 2024

8/10 Good

Gene

Travelled with group
Liked: Staff & service, property conditions & facilities
Hotel was nice enough. Location was convenient to Ebisu station. Main criticism was no hot water kettle for my nightly tea. And late night Ramen noodles ☹️
Stayed 2 nights in Nov 2024

10/10 Excellent

jaime

Stayed 8 nights in Nov 2024

6/10 Okay

Vafa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean hotel in an Excellent position very convenient to everywhere. The staff are very inflexible and haphazard. English is not commonly spoken. Breakfast was included in my room rate but the staff at the cafe who served the breakfast asked for extra money for the coffee sometime 55, other times 450 Yen! Which is it? I stayed for 6 nights and as I had an evening flight asked for late check out or luggage storage. One staff told me it was ok but on the day, the other staff refused to allow any. These guys have to understand their guests have chosen and are paying good money for their rooms and let themselves be courteous and of service to their guests.
Stayed 6 nights in Nov 2024

8/10 Good

Tomoko

Liked: Cleanliness
I wish there would be more towels
Stayed 7 nights in Nov 2024

8/10 Good

Hisako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not a full service hotel, and the check in was done by a machine. It was in a convenient location. There was a nice cafe but with a very limited selection of food. There are nice restaurants at the station which is about 3 minutes away walking.
Stayed 3 nights in Oct 2024

10/10 Excellent

arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Location and facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Ebisu Hotel
Very conveniently located hotel, 5 minutes walk from Ebisu station. The room was a good size with a very comfortable bed. Location is very good with lots of restaurants, conbinis and supermarkets around. Location fairly quiet too, so easy to sleep and rest up. Breakfast at the hotel is simple toast and coffee, but enough to get your day started. Hotel recommended!
Stayed 10 nights in Sep 2024

6/10 Okay

christina m

Business traveller
Liked: Cleanliness, property conditions & facilities
While the property was clean and quiet - the problem I had was with the bed and temperature. There were many guides, but none to use the A/C. The translator app didn't help with deciphering the remote. The bed was firm, but hot. I slept terribly, and it ruined my trip. I was exhausted all the time, and was in town for business to deliver a presentation. I went to the front counter to ask for a sheet instead of this heavy duvet. You see the mattress is covered by a flat sheet. But they do not offer a flat sheet to sleep under. When I asked at the desk, they laughed (it's an american trait apparently?) and said they'd try to get another blanket out of storage. To their credit I was in my room that evening, but providing a thick blanket was not helpful either. Eventually I took the duvet and separated it from the heavy comforter and used that as a sheet. Although, when I was "required" to have a cleaning every three days, the cleaning person would restuff it and put it on my bed again. Then when I would go down for breakfast they offer only one dish to their travelers if you opt-into breakfast. It's a small coffee and a thick piece of cheese covered toast which is ham or tuna. There's no fork or knife. You're supposed to use your hands and get all greasy before heading out for the day. It left my hands stinking even after washing. Come on. I would not stay here again, despite how friendly the staff was.
Stayed 8 nights in Oct 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, property conditions & facilities
The automated check-in check-out takes away from the experience. The neighborhood is great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Agueda

Stayed 4 nights in Oct 2024

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, excellent location, close to station and shopping. Great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Edwin

Stayed 2 nights in Oct 2024

10/10 Excellent

Mitchell

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Judie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Great location nice and quiet. Comfortable beds. Plenty of room and super chilly air con
Stayed 2 nights in Sep 2024