Shinjuku Granbell Hotel

4.0 star property

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Café
The Villa Suite, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished
Lobby lounge
Bar (on property)
Premium bedding, down duvets, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Shinjuku Gyoen National Garden
    ‪17 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

Room assigned at check-in

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

Economy Twin, Non-smoking

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Double / Yau Ma Tei, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Double / Mature with Kitchen, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double / Studio,Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double / Mature, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double / Casual, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

The Club Suite, Non-smoking

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Economy Single with High Ceiling, Non-smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Twin with Loft, Non Smoking, 12th Floor

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double with Loft, Non Smoking, 12th Floor

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double with Universal Design, Non-smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Hollywood Twin, Non-smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Hollywood Twin, Non-smoking

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double with Loft, Non Smoking, 12th Floor

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double with Loft, Non Smoking, Ground Floor

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

The Villa Suite, Non-smoking

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double, Non-smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

The Pent House Suite, Non-Smoking

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Standard Hollywood Twin, Non-smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Economy Single, Non-smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Superior Double Non-smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Economy Double, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

The Resort Suite, Non-smoking

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double with Loft, Non Smoking, Ground Floor

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin with Loft, Non Smoking, Ground Floor

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Shinjuku Granbell Hotel

Hotel connected to a shopping centre in Tokyo with a rooftop terrace
A restaurant, a bar/lounge and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site.
Shinjuku Granbell Hotel offers 485 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested.

The shopping around Shinjuku Granbell Hotel gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Isetan Department Store Shinjuku. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Samurai Museum and 9 minutes on foot from Isetan Department Store Shinjuku
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Shinjuku Granbell Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10:00 AM.
Shinjuku Granbell Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 2200 per person
  • Uncovered self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1153 reviews
Rating 8 - Good. 319 out of 1153 reviews
Rating 6 - Okay. 156 out of 1153 reviews
Rating 4 - Poor. 54 out of 1153 reviews
Rating 2 - Terrible. 31 out of 1153 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Kabukicho, 5 mins walk from Higashi Shinjuki and Shinjuki Sanchome metro stations. Tons of entertainment, eateries and shopping close by. Hotel had a coin-operated laundry and stored baggage after we checked out which was convenient. Decent sized rooms by Tokyo standards that was clean and comfortable. Bought breakfast package which was awesome. Served both Japanese, Chines and Western cuisine with lots of choices. View from the dining room on 12th floor waa awesome as well.
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but convenient. We stayed in a DELUXE DOUBLE, the room was small (not tiny), enough for 2 people with 2 carry ons and 2 big suitcases. The hotel is nice, they clean the rooms everyday, the front desk is helpful, also the staff from the cafe in the lobby. Location is good, we waked all the time to restaurants and bars. Also, the Shinjuku station is a short walk away. The area is surrounded by bars and motels, you’ll always see young people walking around. But the hotel and the rooms are quiet, despite being in right next to the entertainment core. We spent a week there. It’s a nice comfortable hotel.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was accessible to train/subway. The room was tiny, with a very tight space for the bed, nowhere to sit. The buffet breakfast was very good, fairly pricey.
Stayed 3 nights in Dec 2024

6/10 Okay

Ian

Travelled with family
Disliked: Property conditions & facilities
The hotel low end budget hotel which lacks regular maintenance and upkeep. Rooms are extremely cramped, layout badly designed, window blinds broken, would question the guest rating Area around hotel not brilliant. There are much better choices.
Stayed 2 nights in Jan 2025

8/10 Good

Yi Ming

Liked: Cleanliness, amenities, property conditions & facilities
Service is okay, not exactly the friendliest. But best part, the restaurant and bar food are amazing, complemented by an amazing cityscape view.
Stayed 3 nights in Dec 2024

10/10 Excellent

john

Stayed 1 night in Dec 2024

10/10 Excellent

Mateo, apple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaielrei

Stayed 3 nights in Dec 2024

10/10 Excellent

Felecia

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness
Good location in easy walking distance to main Shinjuku Train Station and amongst all the Shinjuku action but far enough away from the noise and craziness too. We booked 2 x Hollywood Deluxe twins and the rooms were tiny, pictures on website are deceiving. We literally could hardly move in the room and were constantly shuffling suitcases. Breakfast was good. Do your Japan hotel room size research as I wouldn't book again due to feeling squished in.
Stayed 5 nights in Dec 2024

4/10 Poor

Trang Tiffany

Liked: Staff & service
Disliked: Cleanliness
It was labeled a 4 star hotel but it is more like a 2 to 3 star hotel. The exterior and lobby looked nice but the rooms were subpar, bed was uncomfortable, unpleasant smell in the bathroom, tiny room. Do not recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The housekeeping staff were the highlight of our trip! So friendly and kind whenever we passed by. The amenities were great! 10/10 would definitely stay here again
Stayed 7 nights in Oct 2024

10/10 Excellent

Alexander Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Doreen

Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Just a 5 minute walk to main street with transportation, restaurants and shopping. The hotel has a very calm ambiance, with friendly staff, willing to go out of their way to be helpful. There is a lovely coffee shop in the lobby area with plenty of space to sit and relax. I was traveling with my mom and our double room was very comfortable and clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Lucia

Stayed 1 night in Sep 2024

10/10 Excellent

Efren

Liked: Staff & service, amenities, property conditions & facilities
Near so many restaurants and nightlife.
Stayed 4 nights in Nov 2024

8/10 Good

Anoop, Winchester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a quick visit. Plenty of dining options around.
Stayed 3 nights in Dec 2024

8/10 Good

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 12 nights in Dec 2024

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying at Granbell Shinjuku. Had a great time as always and will continue to be our go to place to stay in Tokyo
Stayed 2 nights in Nov 2024