Shinjuku Kuyakusho-mae Capsule Hotel

2.0 star property

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Photo gallery for Shinjuku Kuyakusho-mae Capsule Hotel

Interior entrance
Interior entrance
Exterior
Massage/treatment rooms
In-room safe, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
1-2-5 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Shinjuku Isetan
    ‪4 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Tokyo Imperial Palace
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

Special Offer - Capsule Room, Non Smoking for Male Guest

  • Sleeps 1
  • 1 Single Bed

Capsule Room, Non Smoking for Male Guest

  • Sleeps 1
  • 1 Single Bed

Special Offer - Two Capsule Room, Non Smoking for Male Guests

  • Sleeps 2
  • 2 Single Beds

Two Capsule Room, Non Smoking for Male Guests

  • Sleeps 2
  • 2 Single Beds

Special Offer - Capsule Room, Non Smoking for Female Guest

  • Sleeps 1
  • 1 Single Bed

Capsule Room, Non Smoking for Female Guest

  • Sleeps 1
  • 1 Single Bed

Special Offer - Two Capsule Room, Non Smoking for Female Guests

  • Sleeps 2
  • 2 Single Beds

Two Capsule Room, Non Smoking for Female Guests

  • Sleeps 2
  • 2 Single Beds

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About this property

Shinjuku Kuyakusho-mae Capsule Hotel

Capsule hotel with a sauna, a quick walk to Shinjuku Isetan
Along with a sauna, this capsule hotel has massage/treatment rooms and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Shinjuku Kuyakusho-mae Capsule Hotel offers 330 air-conditioned accommodations with a safe and a hairdryer. Televisions come with digital channels.

Bathrooms include a shower, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the capsule hotel include a sauna.
Our customers tell us they can't get enough of Shinjuku Kuyakusho-mae Capsule Hotel's great location. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • On-site recreation includes a sauna
  • Just a 4-minute walk from Shinjuku Isetan and 4 minutes on foot from Shinjuku Batting Center
Shinjuku Kuyakusho-mae Capsule Hotel offers its guests a sauna, a vending machine, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. Shinjuku Kuyakusho-mae Capsule Hotel also features laundry facilities, a front desk safe, and a lift.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Things to do

  • Sauna

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Spa treatment rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 13-inch TV with digital channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to vacate their rooms from 10 AM to 3 PM every day for housekeeping service.
Children ages 6-14 must be accompanied by an adult of the same gender. If not accompanied by an adult of the same gender, their reservation will be canceled on arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This capsule hotel allows 1 guest per room in an area designated by gender, regardless of age.

We should mention

  • Children 5 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Capsule Hotel Shinjuku
Capsule Shinjuku
Kuyakushomae
Kuyakushomae Capsule
Kuyakushomae Capsule Hotel
Kuyakushomae Capsule Hotel Shinjuku
Shinjuku Capsule
Shinjuku Kuyakushomae
Shinjuku Kuyakushomae Capsule
Shinjuku Kuyakushomae Capsule Hotel
Shinjuku Kuyakushomae Capsule Hotel Tokyo
Kuyakusho-mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule
Kuyakusho-mae Capsule
Shinjuku Kuyakusho mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule Hotel Tokyo
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel Tokyo

Shinjuku Kuyakusho-mae Capsule Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 255 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 230 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it!!
I’ve stayed at a few capsule hotels at this point, and as a short individual, it’s usually perfect for me. At this capsule hotel, you’ll be greeted by the smell of shoes once you’re at the reception. When you’ve made it to your own capsule, assuming you’ve booked one for females, you will find the showers completely full. The shared toilet area is extremely squeezy, and I felt claustrophobic with the steam everywhere. Overall, I was surprised by how bad my visit was. I kept smelling shoes around some parts of the women’s floor, as if it was wafting up from the reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Tarik

Liked: Staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

John, Orlando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and left early do not stay here
Stayed 2 nights in Dec 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fine place to stay. Not the highest quality sleeping pod I’ve used, but you get what you pay for. You do have to leave the hotel from 10am to 2pm every day for the staff to perform cleaning of the entire hotel. Luggage can stay in lockers, but all guests have to leave. So be aware of that. Bathrooms have plenty of personal care products and amenities, and the shower/spa room is fine and functional.
Stayed 2 nights in Dec 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Shinjuku station. It’s pretty comfortable than it looks.
Stayed 1 night in Dec 2024

2/10 Terrible

Caylie

Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst place i have ever stayed. Wouldn't recommend to anyone
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohamed Amine

Stayed 3 nights in Dec 2024

8/10 Good

Leroy, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese style bathroom and there is no privacy.
Stayed 2 nights in Nov 2024

8/10 Good

avo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and cheap
Stayed 1 night in Dec 2024

4/10 Poor

Boureima

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Shoe box system was inconvenient
Stayed 1 night in Nov 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and great location in the middle of the city. You do need to checkout everyday so they can clean which can be inconvenient if you prefer to sleep in, but is excellent if you are an early bird or need to be encouraged to get out of the hotel to explore.
Stayed 2 nights in Nov 2024

8/10 Good

Oskar Stenhøj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For the price and location there isn't much to complain about. The only thing that I will complain about is the mattresses. They are way too soft for how thin they are. If I lied on my side I was essentially lying on the floor
Stayed 9 nights in Nov 2024

8/10 Good

Kathleen

Stayed 1 night in Nov 2024

6/10 Okay

Stefan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Kiem duc

Good reception-no locker for luggage
Stayed 3 nights in Nov 2024

8/10 Good

Sebastian

Liked: Staff & service, amenities, property conditions & facilities
If you want to experience a authentic Japanese hostel. This is the place for you. There will be some culture shocks. But thats pair for the course when traveling. This hostel is in a really good location for night life.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Stayed 2 nights in Oct 2024

6/10 Okay

Lawrence

Travelled with family
Liked: Staff & service, property conditions & facilities
Only did this because there was no other options. Felt like a hostel full of foreigners to me… Will avoid in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities
What a wonderful property !! I stayed in the 8th floor (all female dorm) and it was clean and very quiet. They had amenities (aside from toothpaste) in the washrooms so you don’t need to bring anything if you don’t need. They have lockers and luggage storage but i ended up keeping my luggage beside my bed. Overall the staff were very friendly, and it was a good location to catch transit and walk around. Plus there’s a pub crawl place literally beside the capsule hotel. Pros: -quiet -clean, every female is given slippers and new towels clothes daily. Shoes have to be locked up downstairs -personal locker for your items with key and lock. -capsules aren’t terrible room-wise -no curfew ! -the 8th floor door is locked so only women can enter Cons -because you can’t have shoes and have to lock them up the downstairs can at times smell like feet but there are worse things than this -there is only ONE elevator, so checking out at 10am (as required) takes over 30 mins to get from the 8th floor to the 3rd floor just due to there amount of people leaving. There are no other problems with the elevator any other time of the day, just at checkout time. There are also no stairs. -it’s so quiet that you can’t take a call on the floor. So, that’s a bit frustrating -people leave their luggage open in the walk ways ??? This is not the capsules fault but the ignorance of others. -bathrooms are only to be used on your floors/ the shared lounge bathroom is usually barricaded
Stayed 5 nights in Nov 2024

8/10 Good

Isaac

Stayed 4 nights in Oct 2024

8/10 Good

Fernando

Liked: Staff & service, amenities
The sleeping areas can be a bit too humid and needs more air circulation.
Stayed 2 nights in Nov 2024

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My issues began when I tried to check in at 1350. The staff told me I could not check in until 1400 and further asked me to leave the hotel until that time. They have this weird situation where you leave your shoes at the entrance in exchange for a shoe locker key. Then you trade that in for a normal locker key so when you want to come and go you need to exchange these keys. This place can hold over 400 people and they only have one rickety slow elevator that fits about 5 people without luggage. Keep this in mind for this next part... You are required to check out at 10 AM every morning no matter how long your stay is to then check back in at 2 PM. If your luggage doesn't fit inside the small provided locker then you're stuck carrying it with you for 4 hours. You are not allowed to keep anything in your bunk during this period either. The previously mentioned storage locker area is cramped and when every resident needs to check out in the morning, this causes an even bigger problem. All that aside, I couldn't get any sleep because the sleeping area or entire floor set off my allergies so bad, which would lead me to assume a dust/mold issue. I ended up booking other arrangements last minute for 4 of my 6 nights and one of the two nights I had to stay, I mainly slept in a bean bag in the common room since it had open window ventilation. I do not recommend staying here at all, but if you want to, make sure all of these things don't hinder your actual vacation plans!
Stayed 5 nights in Oct 2024

6/10 Okay

Daniel

Disliked: Staff & service, property conditions & facilities
Too many people in little area
Stayed 3 nights in Oct 2024