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Best Western Plus Metepec & Suites

3.5 star property

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Photo gallery for Best Western Plus Metepec & Suites

Exterior
Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Restaurant
In-room safe, individually decorated, individually furnished, desk
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
Vialidad Solidaridad Las Torres 638, Ote San Jeronimo Chicahualco Metepec, Toluca, MEX, 50290
  • Town Square Metepec
    ‪2 min drive‬
  • Galerias Toluca
    ‪4 min drive‬
  • Galerias Metepec Shopping Center
    ‪5 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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The price is €56
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includes taxes & fees
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About this property

Best Western Plus Metepec & Suites

Hotel in Toluca with free breakfast and 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Best Western Plus Metepec & Suites offers 44 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Best Western Plus Metepec & Suites, you'll be within walking distance of Town Square Metepec. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Galerias Metepec Shopping Center and a few minutes from Town Square Metepec
  • Local-area shuttle service available
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Metepec & Suites. Free self parking is available.

This 3.5-star Toluca hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to noon.
Best Western Plus Metepec & Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Metepec & Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 11 years old and younger stay free per registered adult when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Metepec Hotel
Best Western Plus Metepec
Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel
Best Western Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel Toluca

Best Western Plus Metepec & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 130 out of 488 reviews
Rating 8 - Good. 135 out of 488 reviews
Rating 6 - Okay. 88 out of 488 reviews
Rating 4 - Poor. 64 out of 488 reviews
Rating 2 - Terrible. 71 out of 488 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible hotel but noisy location
Hotel is right next a busy road and the the single-pane windows do not help reducing the noise. Bed seemed old and not very comfortable, there were 5 pillows to choose from but all very thick and we prefer low pillows. We changed the room as neighbors were rude and noisy and the friendly staff tried hard to accommodate us in a room away, which was still noisy by the road traffic. Earplugs are a must in this hotel. We would not come back to this location.
Stayed 1 night in Jul 2024

2/10 Terrible

Arturo

Travelled with partner
Disliked: Amenities
Aléjate de este lugar, están coludidos con extorsionadores: yo resido en el extranjero al hacer mi check in mostré mi licencia de manejo de dónde resido y mi teléfono del mismo país, al ir al cuarto no había agua en el sanitario por lo cual le hice saber a recepción a una tal monse( así le dijo una compañera) le dije que me arreglara el agua o me cambiara de habitación en esta habitación podía ver la calle entonces inmediatamente me dijo los cambio de habitación en una actitud sospechosa. Nos cambió a una habitación que da a otras habitaciones. Estábamos muy cansados por lo cual nos dormimos, al rededor de las 11:00 pm me llamaron insistentemente por whats up pero la verdad estaba casi dormido y por error contesté, era una voz de mujer que hablaba de recepción y empezó a decir que estaba la policía en el hotel que hubo un rapto de una niña en otro estado y que el automóvil del crimen estaba estacionado en las instalaciones del hotel, yo creí esa versión por qué NADIE SABÍA QUE YO ESTARÍA HOSPEDADO EN ESO HOTEL NI SIQUIERA MI FAMILA( GRAVE ERROR) al instante me pasa a un hombre supuesto comandante de la policía me pide que cambie a video llamada al hacerlo mi sangre se congeló al ver las siglas de un grupo me contó de casi la misma versión solo que los secuestradores eran de un grupo antagónico por lo cual iban a revisar el hotel habitación por habitación, es muy larga la historia mi pesadilla y la de mi familia duró casi 9 horas solo ALÉJENSE DE ESTE LUGAR.
Stayed 2 nights in Jul 2024

8/10 Good

Perla

Travelled with family
Liked: Staff & service
Disliked: Amenities
Is to much noise at night time
Stayed 2 nights in Jun 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Travelled with family
Good
Stayed 3 nights in Jun 2024

6/10 Okay

thalia

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good choice for one night!
Stayed 1 night in May 2024

2/10 Terrible

Gerardo, Houston

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cheap motel that even offer rooms by the hour
Stayed 2 nights in Mar 2024

6/10 Okay

ALONSO MORALES

convenient for one night
Stayed 1 night in Mar 2024

8/10 Good

Waldemar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view. No room service
Stayed 1 night in Feb 2024

6/10 Okay

ARELI

Stayed 1 night in Dec 2023

8/10 Good

Jesus

Travelled with group
Nice place thanks
Stayed 1 night in Jul 2023

2/10 Terrible

Karina

Stayed 2 nights in Apr 2022

8/10 Good

Juan carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good Hotel, stayed for 1 night for business. Clean and good service. For sleep over was perfect.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stay away from this place
Rude front desk person. There is a red/blue light outside of the hotel that reflected in my room all night long...I could not sleep the whole night.
Stayed 1 night in Mar 2021

10/10 Excellent

Juana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property did NOT have an elevator and we were on the third floor. Very inconvenient and I’m sure that’s not even legal. The shower and toilet were also INSIDE the guest room. It was not a separate room and there was NO privacy.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Since day one ..no hot water...was asked to front desk but nothing ..second day no water..no shower not even to brush ur ..teeth...
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing was wifi signal to poor. But ok to spend the night on business trip.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
WiFi reception
The only thing that was poor was the WiFi reception. I was on the second floor and had some trouble to work in there because of it.
Stayed 2 nights in Jul 2018

8/10 Good

Xanat, Ciudad de Mexico

Liked: Cleanliness, staff & service, room comfort
Unable to work
I selected this hotel because it had work stations with internet. When I got to the hotel they told me they didn’t have any. I tried using the WiFi but it was too slow in the room that i had. So I wasn’t able to work.
Stayed 1 night in May 2018