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Skotel Alpine Resort

3.5 star property

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Photo gallery for Skotel Alpine Resort

Indoor spa tub
Land view from property
Terrace/patio
Spa
Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Breakfast available
  • Laundry

Explore the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Tongariro National Park Whakapapa Visitor Centre
    ‪4 min walk‬
  • Tongariro National Park
    ‪5 min drive‬
  • Whakapapa Ski Area
    ‪9 min drive‬

Room options

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room | Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen En-suite

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk - Shared Bathroom

  • 7.5 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Cabin

Cabin | Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Queen Room

Queen Room | View from room

Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double, Shared Bathroom

  • 7.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room | Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

Tongariro Room | Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Family Backpacker, Shared bathroom

  • 7.5 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Cabin

Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • Sleeps 6
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Tongariro Room

Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Ngauruhoe Room

Interior

Ngauruhoe Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Family Room

Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Backpacker Bunk Room with Shared Bathroom

Interior

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3
  • 1 Single Bunk Bed and 1 Single Bed

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Queen Room With Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen Room With Ensuite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

Interior

Backpacker Family Room with Shared Bathroom

  • Sleeps 5
  • 2 Single Bunk Beds and 2 Queen Beds

View all photos for Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double Room With Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double Room With Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 2 Single Bunk Beds

King Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Restaurant

The Park Hotel Ruapehu

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1004)
The price is €66
for 1 room
includes taxes & fees
11 May - 12 May
The Park Hotel Ruapehu

About this property

Skotel Alpine Resort

Family-friendly ski hotel with restaurant
After a day on the slopes, return to Skotel Alpine Resort to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including Access to hot tub and a sauna.
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Skotel Alpine Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Tongariro National Park Whakapapa Visitor Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a gift shop, laundry facilities and a terrace
  • On-site recreation includes a gym, a sauna and ski equipment rentals
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Tongariro National Park Whakapapa Visitor Centre and a 5-minute drive from Tongariro National Park
  • Ski, railway station and local-area shuttle service available for a fee
After a day on the slopes, relax in the hot tub or enjoy the use of other facilities, including a fitness centre and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Skotel Alpine Resort helps provide the perfect winter holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tongariro National Park hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Skotel Alpine Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 50 kilometres
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 4:00 PM
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cots (infant beds) are available for NZD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Skotel Alpine Resort offers transfers from the train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 760 reviews
Rating 8 - Good. 312 out of 760 reviews
Rating 6 - Okay. 111 out of 760 reviews
Rating 4 - Poor. 31 out of 760 reviews
Rating 2 - Terrible. 12 out of 760 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning setting. Comfortable friendly and great location

8/10 Good

Brendamari

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This a very good option for a one night traveler that wants to do the trails. However it is super noisy. Other than that it is great option.
Stayed 2 nights in Jan 2025

8/10 Good

Martin

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities
Whoops this place is in a need of refurbishing as it’s tired and noisy.. paper thin walls and doors and windows just hanging on in there. Yes a motel but tramped through and worn out. But the communal kitchen and bar area are great
Stayed 3 nights in Jan 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall we liked the Skotel, the location is fantastic in Tongariro National Park. The facility is old but clean. Request a room facing south looking over the valley, preferably not one facing the parking lot in the back. The staff was friendly. We were disappointed that one of our rooms was very small and not close to the rest of our party. The price was very good.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family
The bed did not suit us and we left early in spite of not getting any refund. We stayed in 220 and we were relieved that the room did not smell like the lobby. The sky cleared briefly and the stars were amazing. Facility is close to hiking trails and visitors center. We believe that designators "resort" and "hotel" are a stretch and motel would be a more appropriate designation. Our room was listed as having a mirco and due to forest location, cooking is only in communal kitchen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

Laura Vanesa

Disliked: Staff & service, property conditions & facilities
In need of renovations
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is hiker friendly!

I like their packed lunch!
Stayed 2 nights in Nov 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I understand the appeal of Skotel - a quaint, Kiwi escape in the middle of Tongariro National Park - and while both the meal at their restaurant and the gym/sauna/spa facilities pleasantly surprised me, the resort does have a couple let downs holding it back. Firstly, and importantly, the hotel is extremely isolated - in the summer months there is NOTHING happening in Whakapapa, and the nearest ‘town’ is at least a 20 minute drive away, even if you just want groceries and the like. Also, the room and en-suite bathroom were definitely smaller than we expected. However, I must admit I did have a comfortable sleep there and the stay is certainly more than suitable for a night after a day of exploring the park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing value. Loved the vibe. Friendly staff. Sustainability efforts. Beautiful setting.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service

Good location very basic rooms.

Great location and food. Friendly helpful staff. The rooms were a bit worn and awkward, but servicable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kamlesh

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

We had a good stay. Like other people have mentioned, the walls are thin and you can hear people talking next door, but the room was cozy. We had a bunk bed with another single twin bed. It was unexpected that we had to book time in the hot tub and pay $5 for 30 minutes. The scenery around the hotel is beautiful and it's quiet and dark during the night.
Stayed 2 nights in Nov 2024

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for multiple hikes.
Stayed 2 nights in Nov 2024

6/10 Okay

Vasilina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yu

Stayed 1 night in Nov 2024

10/10 Excellent

Ten Key

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time in our chalet. It was spacious and had everything we needed. The hiking and scenery was perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Bryan

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ferdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with beautiful views and great walking trails
Stayed 1 night in Nov 2024

2/10 Terrible

Jenbelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kierlyn

Stayed 2 nights in Oct 2024