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Burke and Wills Hotel

4.5 star property

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Photo gallery for Burke and Wills Hotel

Interior entrance
Lobby
Luxury Suite, 1 King Bed, Jetted Tub | Balcony
Lobby
Luxury Suite, 1 Queen Bed, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
554 Ruthven Street, Toowoomba, QLD, 4350
  • Grand Central Shopping Centre
    ‪2 min walk‬
  • Empire Theatre
    ‪4 min walk‬
  • Toowoomba Base Hospital
    ‪17 min walk‬
  • Toowoomba, QLD (TWB)
    ‪10 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Jetted tub with balcony

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub with balcony

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Jetted tub

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Queen Bed, Jetted Tub

Luxury Suite, 1 Queen Bed, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 Queen Bed, Jetted Tub

  • 16.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corporate Twin Singles

Corporate Twin Singles | Premium bedding, minibar, in-room safe, desk

Corporate Twin Singles

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corporate Queen

Superior Corporate Queen | Premium bedding, minibar, in-room safe, desk

Superior Corporate Queen

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Corporate Queen

Premium bedding, minibar, in-room safe, desk

Corporate Queen

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Burke and Wills Hotel

Hotel with 2 restaurants, steps from Grand Central Shopping Centre
This smoke-free hotel features 2 restaurants, a 24-hour health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and conference space.
Burke and Wills Hotel offers 82 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 65-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.
Burke and Wills Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Toowoomba Regional Art Gallery. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Grand Central Shopping Centre and 4 minutes on foot from Empire Theatre
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, an arcade/games room, and a garden are also featured at the business-friendly Burke and Wills Hotel. Limited free parking is available on a first-come, first-served basis.

This Toowoomba hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6:30 AM to 10 AM.
Conservatory & Glasshouse – This buffet restaurant only serves breakfast.
Zack's – This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends; AUD 29.90 for adults and AUD 18.90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Conservatory & Glasshouse
  • Zack's

Things to do

  • 24-hour health club
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29.90 for adults and from AUD 18.90 for children
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Burke Wills Hotel Toowoomba
Burke Wills Hotel
Burke Wills Toowoomba
Burke and Wills Hotel Hotel
Burke and Wills Hotel Toowoomba
Burke and Wills Hotel Hotel Toowoomba

Burke and Wills Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 516 out of 775 reviews
Rating 8 - Good. 214 out of 775 reviews
Rating 6 - Okay. 32 out of 775 reviews
Rating 4 - Poor. 11 out of 775 reviews
Rating 2 - Terrible. 2 out of 775 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay there again, it was most enjoyable to stay for my 70th birthday. Food options were fairly ordinary. We included breakfast and would not do that again. Ate in restaurant 1 night, and wouldn't eat in there again either.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and excellent facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To coin a phrase, "Exactly what it said on the box." We only stayed 2 nights but could happily stayed for 2 weeks. Clean, tidy, friendly staff, the list goes on. Highly recommended and we will be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Break
We return to B&W a couple of times a year for the Theatre and the excellent shopping. Toowoomba is a friendly and welcoming town with plenty to see and do, and B&W is an excellent place to stay, friendly and helpful staff, comfortable quiet rooms, and a much iimproved breakfast buffet. Also, a very good and reasonably priced in-house restaurant. We saw Bill Bailey's new show at the delightful art deco Empire Theatre visited the Japanese Gardens, and my good lady made a valiant attempt to max out her card. Had a great meal and a memorable bottle of red, Pirramimma Cab Sav at Piccolo Papas.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another exceptional stay at Burke and Wills, staff were amazing, room was clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning visit
This was a stunning traditional hotel with all the well looked after trimmings. Beautiful well thought out quality rooms, furnishings and bed linen. The jet bath and rain shower room is next level. Centrally located. The staff were amazing and the service outstanding. Id love to stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Sinade

Stayed 1 night in Oct 2024

8/10 Good

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, good price
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Food, quite, unreal bed
Stayed 2 nights in Oct 2024

10/10 Excellent

Suzanne

Stayed 1 night in Oct 2024

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for overnight stay in Toowoomba
Stayed 1 night in Oct 2024

8/10 Good

Moonsamy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good ,parking was a hassle .
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
There for the flower festival. Had a great time with friends. Good location & the staff were very friendly. Rooms were ready as we arrived. Very Clean hotel/rooms & in a great location
Stayed 2 nights in Sep 2024

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and friendly staff. Excellent stay for a couple of days.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel downtown
Hotel is in middle of downtown Toowoomba, walking distance to shops and restaurants. Its a well kept hotel with breakfast available and a very good restaurant for lunch and dinner.
Stayed 4 nights in Sep 2024

8/10 Good

susan

Stayed 2 nights in Oct 2024

10/10 Excellent

Lynnette

Travelled with group
The staff were very friendly and helpful. The only negative was that our room was a little tight. But when you go out to all the great places to see and eat, all you need is a clean room with a comfortable bed, and they had that in spades.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Would be better with under cover parking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was fantastic so modern and clean top marks to the housekeeping outstanding the hotel and reception also outstanding great to see excellence in customer service environment so relaxing thank you. Dinner a bit disappointing my wife ordered the pumpkin chickpea salad with option to add chicken was roasted cold and tasted old on ordering I did ask if the chicken was freshly cooked on the grill and would be warm answer was yes my salmon was tasty but overcooked served soy honey chicken wings for appetiser for free fantastic a great touch friendly great service would have liked more gluten free options besides steak thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities
Walking distance to restaurants
Stayed 2 nights in Sep 2024