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Holiday Inn Express Toronto - Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Toronto - Downtown by IHG

Exterior
Point of interest
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
111 Lombard Street, Toronto, ON, M5C2T9
  • Scotiabank Arena
    ‪15 min walk‬
  • CN Tower
    ‪4 min drive‬
  • Rogers Centre
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Toronto - Downtown by IHG

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, self parking and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Holiday Inn Express Toronto - Downtown by IHG offers 195 accommodations with iPod docking stations and MP3 docking stations. Cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Toronto - Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from CF Toronto Eaton Centre. Enjoy features like free WiFi in public areas, plus a gym and dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from St. Lawrence Market and 10 minutes on foot from Hockey Hall of Fame
Free breakfast is served daily. Public spaces have free WiFi. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Express Toronto - Downtown by IHG. For a fee, parking is available.

This Toronto hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (CAD 35 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: CAD 35.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Toronto - Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 950 out of 1592 reviews
Rating 8 - Good. 472 out of 1592 reviews
Rating 6 - Okay. 99 out of 1592 reviews
Rating 4 - Poor. 38 out of 1592 reviews
Rating 2 - Terrible. 33 out of 1592 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very well situated. We had issue with the AC in one room (it was just not working) and they changed us room no problem. Staff was very helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Ali

Stayed 3 nights in Dec 2024

6/10 Okay

Babar

Travelled with family
Average property with average servies. Had to request for items multiple times.
Stayed 5 nights in Dec 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Anan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Although I requested a silent room and the hotel was less then half full, the room next to mine was given to a kid who was of course screaming in the early morning
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful front desk staff
Stayed 1 night in Jan 2025

6/10 Okay

I Chieh

Business traveller
Liked: Cleanliness, staff & service, amenities
Good breakfast, great staff,
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated, great value, clean.
Stayed 1 night in Jan 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met all expectations!
Stayed 1 night in Jan 2025

8/10 Good

Mohammad Osman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was good, easy to find out vehicles for the trip movement
Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location. Excellent complimentary breakfast.
Stayed 2 nights in Dec 2024

6/10 Okay

barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
The sound proofing is terrible. Walls are thin and doors banging
Stayed 2 nights in Dec 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility. Nice room. Only complaint is our rooms shower curtain rod was drooping which didn't allow curtain to close all the way, causing some water on floor. Shower curtain also had tears in it. Breakfast was good.
Stayed 1 night in Dec 2024

8/10 Good

CHERYL

Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, excellent rooms and polite, helpful staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hector

Stayed 3 nights in Dec 2024

10/10 Excellent

Margaret

Travelled with partner
Needed to park a few extra hours past checkout and staff was most obliging. Very impressed.
Stayed 1 night in Dec 2024

8/10 Good

Arabelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This one particular breakfast staff that is not a pleasant person. She don’t say good morning and don’t smile.
Stayed 4 nights in Dec 2024

8/10 Good

Nima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Melanie

Stayed 1 night in Dec 2024

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check-in was great! Very helpful!
Stayed 1 night in Dec 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, disliked the size of the bathtub
Stayed 3 nights in Dec 2024

10/10 Excellent

RASHMI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service...Excellent location...Everything walkable
Stayed 5 nights in Dec 2024