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The Imperial Torquay

4.0 star property

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Photo gallery for The Imperial Torquay

Interior entrance
Beach nearby
View from property
Reception
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

Map
Park Hill Road, Torquay, England, TQ1 2DG
  • Inner Harbour
    ‪8 min walk‬
  • Princess Theatre
    ‪10 min walk‬
  • Meadfoot Beach
    ‪12 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | View from room

Standard Twin Room, 1 Bedroom

  • 14 sq m
  • Hill view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Suite

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night

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  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.0 out of 5, Very good, (1003)
The price is €119
for 1 room
includes taxes & fees
11 May - 12 May
The Grand Hotel

About this property

The Imperial Torquay

Victorian hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and an outdoor tennis court are on-site.
The Imperial Torquay offers 152 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The breakfast at The Imperial Torquay gets high marks from our customers. During your stay, you're just a quick walk from Torquay Marina. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Regatta Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments, body scrubs or aromatherapy at Imperial Health Club
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Torquay Marina and Little Theatre
  • Dogs welcome for a fee (restrictions apply)
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a health club, and spa services are also featured at the business-friendly The Imperial Torquay. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Regatta Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Regatta Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 18 for children
  • Uncovered self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 10:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jean

Travelled with family
Stayed 4 nights in Jan 2025

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Break

The hotel doesn't look much from the outside but inside the grand high ceilings and decoration are fabulous. The staff were extremely helpful and nothing was too much trouble. Our room a deluxe sea view was fantastic (Rm 124) with a balcony and a view of Torbay, even from your bed. The decoration was a little tired but the room amenities were good, including separate dressing room. A small fridge would have been a nice edition though. Also we accept it is an old building but the lack of power sockets by the bedside tables was a little issue, also no USB sockets. The Spa was a little disappointing as the Steam Room was not working and Saunas are segregated but we enjoyed a lovely swim never the less. The breakfast was a fantastic choice with continental and a hot selection although if you arrived later some of the more exotic choices did not get re-filled which was a shame but the service was brilliant. Highly recommended and well worth the price with a great location only 5 mins walk from town. We will definitely be back.
Stayed 2 nights in Jan 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negative into a Positive

I had booked a standard twin room but upon entering the room felt depressing. Scruffy furniture, very unattractive and the bed valances were untidy. I chose this hotel because the reviews were better than others and I liked the decor and architecture of the interior. I expressed my disappointment to the reception and a very nice lady called Louise helped me to change our room. We were moved and were pleasantly surprised with one that had been refurbished. This act of service by Louise gave us a very enjoyable stay, she changed my experience into a positive one.
Stayed 1 night in Jan 2025

6/10 Okay

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here due to a works Xmas dinner, Room dusty, hairs in the bath, . Food at dinner cold, tasteless..
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a lovely stay at The Imperial Hotel. The room was spacious and lovely, with sea views and a balcony. We couldn’t have asked for more. The staff were very friendly and obliging. The breakfast was very enjoyable with a huge choice. To top it all, the weather was sunny and mild even though it was mid January! Loved it!
Stayed 2 nights in Jan 2025

4/10 Poor

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad stay

Alrm went off from 2am 3qm and 4am, no hot food served, compensation was a cheap bottle of red, no refund for no sleep or food!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jerseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can not wait to go back. Best break I have any had

Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok but

Always a cracking stay. But we did have something stolen from our wallet on a previous stay which we know was from a male room cleaner. We couldn’t be bothered to report it. But beware, dont leave valuables around.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel

This is the first visit to the imperial Torquay but will definitely be going back. The hotel is like it has been plucked out of a poirot movie, grand staircases, Chesterfield sofas, big wingback chairs, beautiful, right up my street. Had a double deluxe with a sea view and the room was huge, and spotlessly clean. 2 comfy chairs to take in the sea view, robes and slippers, toiletries and plenty of tea coffee and bottled water. The bar was reasonably priced, did not have the breakfast so can't comment on the food. It's a 5 minute walk to the harbour and 10 to the town, there is a harvester pub next door practically that are open all day and you can book a table. It was quiet when we went due to the time of year but still had a pleasent time. The on site parking is plentiful and £8.50 per night. Thoroughly enjoyed my stay at the imperial Torquay, the hotel was charming, elegant and full of character, just wish I had tried the pool and Spa, will pencil it in for when I go back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Myra

Had a lovely time in a junior suite. Was clean and well furnished with a lovely sea view. Would definitely stay again.
Stayed 1 night in Dec 2024

6/10 Okay

Sophie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

No sleep

It was a lovely place to stay but sadly room 331 had a fan or something loud going off all night! So for 1 night away for a date night we could not sleep. Due to that i would not stay again which is a big shame. I recorded this and played it to reception on the way out apologies given.
Stayed 1 night in Dec 2024

4/10 Poor

Simon

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was beautiful and staff were polite and helpful. would definitely recommend it
Stayed 2 nights in Dec 2024

6/10 Okay

Fai

Stayed 4 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast, but parking is ridiculously tight at weekends.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Quick and efficient check in by friendly staff. Large, clean and comfy room. Great value for money in an excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were very pleased with are stay will look forward to returning again
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This was an exceptional stay for the price. The standard room was more than enough. The location was perfect as close to town but just be aware it is up a hill for any accessibility walking.
Stayed 2 nights in Dec 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were excellent very polite helpful and friendly. The room was clean but very noisy we were next to the lift which we could hear and the heating was mak8n
Stayed 2 nights in Dec 2024