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Ingenia Holidays Torquay

2.0 star property

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Photo gallery for Ingenia Holidays Torquay

Bicycling
Property grounds
Exterior
Beach nearby
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Pool
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
55 Surf Coast Highway, Torquay, VIC, 3228
  • Torquay Visitor Information Centre
    ‪6 min walk‬
  • Torquay Central Farmers Market
    ‪8 min walk‬
  • Torquay Beach
    ‪13 min walk‬
  • Melbourne, VIC (AVV-Avalon)
    ‪38 min drive‬

Room options

View all photos for Two Bedroom Villa - Pet Friendly

Two Bedroom Villa - Pet Friendly | Individually decorated, individually furnished, free WiFi

Two Bedroom Villa - Pet Friendly

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for One Bedroom Unit

One Bedroom Unit | Individually decorated, individually furnished, free WiFi

One Bedroom Unit

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Deluxe Villa

Two Bedroom Deluxe Villa | Individually decorated, individually furnished, free WiFi

Two Bedroom Deluxe Villa

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Two Bedroom Villa

Two Bedroom Villa | Individually decorated, individually furnished, free WiFi

Two Bedroom Villa

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Motel Unit

Motel Unit | Individually decorated, individually furnished, free WiFi

Motel Unit

  • Sleeps 2
  • 1 Queen Bed

View all photos for Puppy Penthouse

Puppy Penthouse | Individually decorated, individually furnished, free WiFi

Puppy Penthouse

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Bungalow Cabin (No Bathroom)

Bungalow Cabin (No Bathroom) | Individually decorated, individually furnished, free WiFi

Bungalow Cabin (No Bathroom)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Superior Villa

Two Bedroom Superior Villa | Individually decorated, individually furnished, free WiFi

Two Bedroom Superior Villa

  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa | Individually decorated, individually furnished, free WiFi

Two Bedroom Family Villa

  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for 2 Bedroom Poolview Villa

2 Bedroom Poolview Villa | Individually decorated, individually furnished, free WiFi

2 Bedroom Poolview Villa

  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Three Bedroom Villa

Three Bedroom Villa | Individually decorated, individually furnished, free WiFi

Three Bedroom Villa

  • 60 sq m
  • Sleeps 7
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Double Bed

View all photos for Two Bedroom Budget Cabin

Two Bedroom Budget Cabin | Individually decorated, individually furnished, free WiFi

Two Bedroom Budget Cabin

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for 3 Bedroom Poolview Villa

3 Bedroom Poolview Villa | Individually decorated, individually furnished, free WiFi

3 Bedroom Poolview Villa

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 1 Single Bunk Bed

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About this property

Ingenia Holidays Torquay

Family-friendly holiday park in Torquay with free parking
An outdoor pool, a children's pool and laundry facilities are available at this smoke-free holiday park. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room, tour/ticket assistance and a corner/local shop are on-site. All 50 individually decorated accommodations feature free WiFi and DVD players. Guests will find kitchens with fridges, stovetops and microwaves.
Ingenia Holidays Torquay offers 50 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Torquay holiday park provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Ingenia Holidays Torquay, you're just a quick walk from Surf World Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This budget holiday park has 50 accommodations. All accommodations offer free WiFi and kitchens.
  • Air-conditioned accommodations with kitchens, TVs and DVD players
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include convenience store, laundry facilities and a terrace
  • On-site recreation includes tennis courts, mini golf and a playground
  • Within a 10-minute walk of Surf World Museum and Torquay Visitor Information Centre
Ingenia Holidays Torquay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Ingenia Holidays Torquay. Free self parking is available.

This Torquay holiday park is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Arcade/game room
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Tennis

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 10:00 AM - 4:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 27 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 10:00 AM - 4:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

Property is also known as

Torquay Holiday Park Campground
Torquay Holiday Park
Torquay Holiday Park Hotel Torquay
Parkdean - Torquay Holiday Park Devon
Torquay Holiday Park Campsite
Torquay Holiday Park
Ingenia Holidays Torquay Torquay
Ingenia Holidays Torquay Holiday Park
Ingenia Holidays Torquay Holiday Park Torquay

Ingenia Holidays Torquay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 185 out of 459 reviews
Rating 8 - Good. 192 out of 459 reviews
Rating 6 - Okay. 54 out of 459 reviews
Rating 4 - Poor. 21 out of 459 reviews
Rating 2 - Terrible. 7 out of 459 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for young families. Excellent location and was exactly what we required.
Stayed 2 nights in Dec 2024

8/10 Good

Kim

Stayed 1 night in Nov 2024

10/10 Excellent

Yalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected with many facilities on site such as spa, game room, mini golf etc.
Stayed 1 night in Nov 2024

8/10 Good

Nui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checked in after hours with clear instructions to access the property, great secure parking site and to drop off key at checkout. Great prompt service to get light bulb changed without hassles.
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Convenient location and good for our one night in Torquay.
Stayed 1 night in Nov 2024

8/10 Good

Marco

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good amenities eg pool, bbqs etc
Stayed 4 nights in Nov 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only issue I have is the bathroom and toilet. At the middle of the night, i have to go out of the bungalow for the toilet.
Stayed 1 night in Nov 2024

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite place and lovely people
Stayed 1 night in Oct 2024

10/10 Excellent

TAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super customer service. Thank you!
Stayed 1 night in Oct 2024

8/10 Good

Pornpid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no box of tissue nor paper towel for us to use. Not sure if this is an overlook or intentional.
Stayed 1 night in Oct 2024

10/10 Excellent

CARINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and as described! The accommodation we got was clean and well equipped! Welcoming and helpful staff. Highly recommend and would come back!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what i needed, will definitely be back
Stayed 1 night in Oct 2024

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like to thank the staff for my stay over the weekend, your kindness was really appreciated. we stayed in one of your devine motels and it was stunning. communication was great, convenience and location was perfect. i would highly recommend and will definately return for my next stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant and clean. friendly office
Stayed 2 nights in Oct 2024

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

6/10 Okay

N.

Liked: Cleanliness, staff & service
Good location, easy walk to fish & chip shop and surf outlets! Budget cabins were exactly that, could do with some improvements. Locks were broken on 3 x windows in bunk room, could be slid open from inside and outside. Otherwise some great facilities especially for kids- mini golf, pool, spa, games room, outdoor entertainment area.
Stayed 1 night in Sep 2024

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really friendly upon arrival. The cabins are very clean with modem appliances. Overall a great holiday park righ next door the Torquay's surf shop precinct.
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cabin 510 Everything was pretty good although very basic items in kitchen and oven was terrible, took 1.5hrs to cook oven chips. No chopping board or mop in the room. Otherwise everything else was really good lots of things for kids to do. Also suggest putting those stickers on the sliding door so you can see the door as a safety thing. The glass was very clean which was great but very dangerous when you can’t see the glass.
Stayed 3 nights in Sep 2024

8/10 Good

MAX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

david

Stayed 1 night in Apr 2023

6/10 Okay

VENETIA

Travelled with family
Liked: Cleanliness
I found the pillows too firm, the mattress too thin, hated the electric blanket with the hard plastic electrical fitting which dug into me. I am 63 and require more comfort to sleep. The Villas were fine, but I thought I asked for a house
Stayed 3 nights in Mar 2023

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic time. Great location and everything we needed. Easy check in and check out.
Stayed 2 nights in Feb 2023