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Domos Río Serrano - Caja Los Andes

2.0 star property

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Photo gallery for Domos Río Serrano - Caja Los Andes

Front of property
Front of property
Property entrance
Standard Tent
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Restaurant

Explore the area

Map
Accso Parque Nacional Torres del Paine, camino Cueva del Milodón, Torres del Paine, Magallanes y Antartica Chilena
  • Torres del Paine National Park
    ‪18 min walk‬
  • Cuernos del Paine Lookout
    ‪10 min drive‬
  • Lago Pehoe
    ‪25 min drive‬

Room options

View all photos for Standard Tent

Standard Tent

Standard Tent

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Indoor pool, open 9:00 AM to 10:00 PM, pool loungers

Rio Serrano Hotel + Spa

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (430)
The price is €330
for 1 night
for 1 night
5 Apr - 6 Apr
Rio Serrano Hotel + Spa

About this property

Domos Río Serrano - Caja Los Andes

Hotel with free parking, near Torres del Paine National Park
A restaurant, a garden and free self-parking are available at this hotel. Other amenities include a banquet hall. Bathrooms are shared and housekeeping is available once per stay.
Domos Río Serrano - Caja Los Andes offers 48 accommodations. Guests have access to shared bathrooms. Housekeeping is provided once per stay.
During your stay at Domos Río Serrano - Caja Los Andes, you're just a quick walk from Serrano River. You'll find features such as free self-parking and a restaurant.
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Steps from Serrano River and a 3-minute drive from Torres del Paine National Park
There's a restaurant on site. Self parking is free.
Domos Río Serrano - Caja Los Andes has a restaurant on site.

Languages

Spanish

Property amenities

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • 2 detached shared bathrooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 10:00 AM - 10:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Domos Serrano Caja Los Andes
Domos Río Serrano - Caja Los Andes Hotel
Domos Río Serrano - Caja Los Andes Torres del Paine
Domos Río Serrano - Caja Los Andes Hotel Torres del Paine

Domos Río Serrano - Caja Los Andes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

HENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tent door zipper difficult
Stayed 1 night in Mar 2025

10/10 Excellent

MARCO, Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Radka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nicely situated campsite, comfortable beds and warm duvets in igloo tents. Social facilities clean, hot water in the shower. In the restaurant you can have a meal, but if they serve a group of more people, you have to wait an hour, but they have an excellent aperol spritz. The electricity is turned off for the night and if you get up before seven, the water doesn't run. The lady at the reception was nice, helpful and spoke fluent English, I got a lamp and a blanket from her in addition
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great in a beautiful place. Only thing that needs improvement is water pressure on showers
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for TDP. Beautiful campgrounds in the valley facing the mountains and up against the Rio Serrano river. Dome tents are sparse, just a bed and nightstand, but tents are good quality and blankets are super thick. Rechargeable nightlamps must be returned each day to recharge but only last about 30 minutes at night. Each site has a shelter with picnic table and plug. Plentiful clean campground bathrooms and good showers. Power AND water are OFF 11pm-8am. Lovely small restaurant on site also. Very friendly staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Diego

Stayed 1 night in Mar 2025

8/10 Good

Rita Cristina

Travelled with partner
A natureza do lugar é muito bonita. Os banheiros estavam razoavelmente limpis mas o box de tomar banho estava sujo. Os preços no restaurante local são muito caros.
Stayed 3 nights in Feb 2025

4/10 Poor

Petra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We booked a Domo for one Night Glamping close to the Torres del Paine National Park. The air matress in the tent was loosing air and it was promised to us that they will take care about the damage. But nothing happened. in the middle of the night we layed on the blank Wood flour! We had to sleep in our car, since it was cold and impossible to stay. We contacted the owner of the site three times by email and complained, but there was no reaction and no refund - nothing! As we learned from other guests, our case is not something extraordinary, and is happening from time to time. It was the most customer unfriendly place we ever have spend our holidays.
Stayed 1 night in Feb 2025

10/10 Excellent

Stéphanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Après avoir lu plusieurs reviews mentionnant le froid et le matelas qui dégonfle, on avait peur que cela soit le cas, mais au final, nous avons très bien dormi! Le matelas n'a pas dégonflé en deux nuits et nous n'avons pas eu frois du tout...en fait c'est le contraire, nous avons eu chaud avec la grosse couette épaisse qui est fourni! Le personnel au restaurant était super et les repas vraiment très bon. Nous avons adoré notre séjour à cet endroit! On recommande pour ceux qui sont habitués d'aller en camping, mais qui aimerait avoir un petit luxe (surtout lorsqu'il pleut en Patagonie!)
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de la muchacha de recepción fue sumamente amable en todo momento, los domos y baños se encuentran bastante limpios y mantienen bastante bien la temperatura, por lo que a pesar de estar al aire libre no llegamos a sentir frío. Los baños tienen agua caliente, están un poco distanciados de los domos pero funcionan bastante bien!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Location is wonderful. Can recommend the burgers in the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

saib

Stayed 4 nights in Dec 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super tente, confortable malgré le froid. Bon restaurant et personal super sympa
Stayed 1 night in Nov 2024