4/10 Poor
James M.
Travelled with family and small children
6 Jan 2025
Disliked: Staff & service, amenities
This place is advertised as a "newly renovated" property. It is not. These "renovations" took place a year ago and left a lot to be desired. The entry way/lobby was nice but outside of that this place was a big letdown and had a strange/uncomfortable smell about it. Our room looked to have been painted by a 9 year old and it had an outdated jetted tub, rusty ceiling tiles in the bathroom, and paper thin pillows. The bed and pull out couch were both equally uncomfortable. The pool is advertised as "heated", however it is not warm enough for children. We were anticipating being able to swim but the water was cold and not warm enough for a toddler. Our stay was not comfortable and I'm glad we didn't have to endure it any longer than we did. There was no greeting from staff at check-in and the female staff person, who appeared very unhappy, was dry with me during check-in. When I requested housekeeping services she told me that she'd make a note but that I should check in to make sure that I'm on the list. Very strange that a guest would have to do your job for you. This place is just another run-of-the-mill cash grab. No real quality offered for what they charge. We won't be back and we will share our story.
James M.
Stayed 4 nights in Dec 2024