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Carayou Hôtel & Spa

3.0 star property

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Photo gallery for Carayou Hôtel & Spa

Aerial view
View from room
On the beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, hot tub, steam room
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
La Pointe Du Bout, Trois-Ilets, 97229
  • Pointe du Bout Beach
    ‪9 min walk‬
  • Anse Mitan
    ‪16 min walk‬
  • Golf de la Martinique
    ‪5 min drive‬
  • Fort-de-France (FDF-Martinique Aime Cesaire Intl.)
    ‪42 min drive‬

Room options

View all photos for Double Room, Sea View

View from room

Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Prestige Double Room, Garden View

Prestige Double Room, Garden View | In-room safe, desk, laptop workspace, blackout curtains

Prestige Double Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double Room, Garden View

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Prestige Double Room, Sea View

Prestige Double Room, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Prestige Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Carayou Hôtel & Spa

Family-friendly hotel on the beach, with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Carayou Hôtel & Spa's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Carayou Hôtel & Spa offers 132 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies or patios. This Trois-Ilets hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Josephine Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Carayou Hôtel & Spa, you're just a quick walk from Windward Islands. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Le Boucaut, a buffet restaurant with ocean views
  • Take a swim in the 2 outdoor pools
  • Treat yourself to thalassotherapy, body treatments or massages at Josephine Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a steam room and a sauna
  • Steps from Windward Islands and Martinique Regional Nature Park
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Carayou Hôtel & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Colonial hotel also offers a children's pool, outdoor tennis courts and a steam room. Free self parking is available.

This 3-star Trois-Ilets hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Le Boucaut – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Paillotte – On-site bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Paillotte
  • Le Boucaut

Things to do

  • 2 outdoor pools
  • Boat tours
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa treatment rooms
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carayou
Carayou Hôtel
Carayou Hotel & Spa Martinique/Trois-Ilets
Carayou Hotel And Spa
Carayou Hotel Trois-Ilets
Carayou Hôtel Trois-Ilets
Carayou Trois-Ilets
Coralia Carayou Hotel Trois Ilets
Coralia Carayou Trois Ilets
Carayou Hôtel & Spa Hotel
Carayou Hôtel & Spa Trois-Ilets
Carayou Hôtel & Spa Hotel Trois-Ilets

Carayou Hôtel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 163 reviews
Rating 8 - Good. 69 out of 163 reviews
Rating 6 - Okay. 37 out of 163 reviews
Rating 4 - Poor. 16 out of 163 reviews
Rating 2 - Terrible. 8 out of 163 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanna, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent place
Stayed 2 nights in Dec 2024

4/10 Poor

kimberly

Disliked: Staff & service, amenities, property conditions & facilities
STAY AWAY! When I arrived at 11am from the airport, the rude staff refused to allow me to leave my suitcase, relax by the pool or even remain on the property until the official check-in time of 3pm, unless I sat in the bar. Even the tiniest hotels in Paris do this for guests with reservations, and check them in as soon as a room is ready. I finally carried my own baggage to a room at the back of the property and up a flight of stairs. My room, overlooking a parking lot, was not only very out-of-date and remarkably ugly, but I had to leave immediately as it also smelled terribly of cleaning chemicals for several hours. The air conditioning was freezing cold and could not be adjusted, and the relic telephone had no dial tone. The only option for dinner at the noisy restaurant with plastic chairs, was a buffet for an exhorbitant fixed price of 35 Euros. I was told the beach, which I had been looking forward to, was under construction and not to be used. One swimming pool blasted loud music, and the other was spoiled by boisterous unsupervised children. Having travelled from Canada to enjoy a brief stay in Martinique, I could not have been more disappointed! Only one manager the next day was polite and helpful. The fantastic location and view is 5 star, but the hotel should be demolished and rebuilt with a better layout!

8/10 Good

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay at this property. Two swimming pools, beautiful garden, amazing and young team. Foods (all inclusive) could me more diversified but overall good !
Stayed 5 nights in Dec 2021

6/10 Okay

Maite

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Fanny, Pau, France

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hôtel bien placé mais les chambres ne sont pas très bien équipées pour le prix ! À $300 la nuit on aurait bien aimé avoir des étendoirs au linge pour faire sécher les serviettes. La douche était vraiment pas terrible. Un réfrigérateur dans la chambre aurait aussi été apprécié.
Stayed 4 nights in Oct 2020

8/10 Good

Rolando

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great but really old
The location is good, but it's not the best beach in Martinica. The hotel looks really old and the food was average
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something for all age groups and most of staff able to speak excellent English for us non French speakers
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
We were not happy with this resort. We arrived and were given one room dispite paying for two rooms with a sea view. We paid for two rooms but were given one bedroom and cots in the living room for our friends who had paid for the second room. We were moved to another hotel after two days. This was not a good experience!!!
Stayed 7 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Stayed 7 nights in Jan 2019

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Resort tries hard. Staff is great, many activities, especially for kids, generous food and drink. Good breakfast but dinner buffet plentiful but mediocre at best. Rooms clean but very tired. Beds not comfortable. Wi-Fi poor. Beach small, man-made and situated where there is constant strong wind (January). Better beaches are further south and east - half hour+ ride.
Stayed 8 nights in Dec 2018

6/10 Okay

Zachi, Boston

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great Location, but Should not be Rated as 3 Stars
This hotel has an excellent location, with a private beach, right on Point du Bout, within very short walking distance to the marine and the set of shops and restaurants, as well as a few beautiful beaches (and a little longer walk to one of the few casinos on the island, if one is interested in that). It has kayaks, jet skis and windsurfing boards to load - but the weather when we were there prohibited use of them. It has a windsurfing school - which was fully booked when we were there (they gave the lessons at a different beach due to weather). It has a spa, which we did not use. It also has tours and boat trips (in French), which did not use since they were fully booked when we arrived. Therefore, it is important to plan ahead. However, I don't know why this hotel is rated as three stars by the local government. It lacks basic amenities such as a mini-fridge or a restaurant that allows one to order food - the restaurant there is only buffet for all meals. There is no ice machine - one has to ask the staff at the bar or restaurant for that. There is no convenience store in the hotel, but there is a small one next to the marine (with limited hours). The rooms are clean but basic - they only have showers, not baths, for example. The breakfast buffet was nice, but not really impressive. Use of spa amenities (such as hot tub) is extra cost. The pools are smaller than they appear on the web site. Overall, it was ok, but from a three-star hotel I would expect more.
Stayed 7 nights in Feb 2018

6/10 Okay

Norbert, Houston, TX

Liked: Cleanliness, staff & service
Decent hotel right on the beach!
The rooms and overall facilities reminded us of the Club Med. Not very fancy but functional and decent. The location is great and close to the Marina and all the restaurants if you are not selecting the all-inclusive option, which I would recommend. Breakfast is great but lunches and dinners are mediocre.
Stayed 8 nights in Dec 2017

6/10 Okay

dottie, hendersonville tn

Disliked: Room comfort
Not one person spoke English. Nobody there to believe it kntrips with and no suggestions. Couldn't get a taxi to drive us around. Had to book another room because ours was so tiny for three people. Food is as terrible and expensive for what you got. No 4 or 5 stars hotel on island. Even unify spoke French
Stayed 7 nights in Jul 2017

6/10 Okay

Emre, NYC

Liked: Cleanliness
Disliked: Staff & service
Not friendly staff, no wifi in the room
Hotel staff doesn't smile at all. They give you a feeling like you have no other choice. They don't speak English well. No wifi in rooms, you have to go to small pool (there 2 pools), or to the beach to use wifi. Breakfast is not well enough. They close the pool early but private beach open. You cannot swim on the pool because of the security reason but you can swim in the sea in the dark. They don't give you the second towel even though you have reservation for 2 but you are staying in the room only yourself. Towel is very important for them which is ridiculous.
Stayed 2 nights in Jul 2017

4/10 Poor

K, Andover, UK

Disliked: Staff & service, property conditions & facilities
A disappointment
I'm not sure that 'hotel' really expresses what this place is about. Many of the studio apartments which constitute the accommodation appear to be on long lets. For shorter term visitors there are full board, half-board, B&B and no meals options; most visitors appeared to be on full board. You can purchase individual meals but they are very poor value and we were surprised that the mainly French clientele were prepared to put up with the quality. There is little or no service eg bags not carried to the room. Few staff speak English. About a week before we arrived I emailed to ask for directions from the airport - no reply. The room was cleaned daily, including clean sheets. The whole complex could do with a make over. The balcony lock in our room was broken so holes had been bored in the doors which can now be secured with a 6" masonry nail through the holes. The grounds were pleasant, although the pool wasn't opened until 9am.

8/10 Good

Miss Cambridge

Liked: Cleanliness, staff & service, room comfort
Hotel Could Use An Upgrade
The hotel was nice but could use an upgrade. The free breakfast that the hotel gave was excellent. They also offer an all inclusive package. The beach out back was more like a manmade beach. To get into the water you have to walk down 4 extremely slippery stairs.

2/10 Terrible

Bev, Brooklyn, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cheap motel is better than this place.
I would not stay there again even if it's for free. Look looks like a cheap motel. No internet service for my entire stay, sheets were stained, bed looks cheap, water bugs & spiders in room, no fridge & coffee maker, bathroom faucet leaked all over counter top, towels were old and hard, no wash cloths, no adaptor to convert electricity. Horrible place!

6/10 Okay

SL, New Jersey, USA

Disliked: Property conditions & facilities, room comfort
Just Ok for 1 night but disappointing
Room in a noisy area, on the parking lot. Lots of groups. No nice area to stay Bar is noisy with group animation

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The hotel is obviously targeted at all inclusive customers. Not much fun for individual travelers that don't like animated activities throughout the day and at night.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unorganized mess
The hotel staff was nice but didn't seem to know what they were doing. They didn't have my information on file wen I arrived and kept asking me to pay after I had told them several times that we paid in advance through hotels.com. Finally, they ended up charging my friend $600 to her credit card without her consent and now we are in the process of getting the money back since we essentially paid them twice for the room. The room themselves are older and not updated but that is forgivable due to the excellent location of the hotel. There are nicer hotels in the area for more so it really comes down to why you are willing to pay.

6/10 Okay

Melanie, Copenhagen

Liked: Cleanliness, room comfort
Nice hotel, but mostly for older folks
We stayed here to experience the area of Trois Islet. While the hotel is nice and clean and has a good location, there is nothing in the hotel. Everything is laid out for all-inclusive visitors, so arriving at 9 pm we could not even get anything to eat. And we probably brought down the age average by 10-15 years, so if you want a young crowd then choose a different hotel.

2/10 Terrible

pierre yves

Disliked: Cleanliness, property conditions & facilities, room comfort
Chambre horreur humide Mon Pc hd
Stayed 4 nights in Dec 2024

8/10 Good

eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bel endroit. Personnel accueillant. Site pratique.
Stayed 9 nights in Nov 2024