2/10 Hirveä
Bridget
Matkusti perheen kanssa
1.11.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Let's begin with the musty awful smell upon walking into room. Then the disappointment of the size of the double beds which queens were expected only to realize your whole hotel does not have double queen rooms. Then as looking for bed bugs as we do in all hotels before sleeping, finding the mattresses are not vacuumed clean and questioned many black specs as bed bugs. Every bed we seen had multiple but inconsistent bedding material - some had the protective covers some did not, some had all white sheets while others had aged yellow blankets underneath. All bed were topped with a white sheet. We reserved 2 separate rooms and asked for room manager to come up and see our disappointment, in which she showed us 3 more rooms to choose from - one was a definite no as even the toilet was not clean. She accommodated us with another 2 rooms that reached satisfaction, however definitely did not appreciate her laughing while in front of us while she requested our new room keys with guest services downstairs. We checked out the very next day and took our business elsewhere. So no, we would not recommend the Trumbull Marriott.
Bridget
Yöpyi 4 yötä lokakuussa 2024