6/10 OK
Leah P.
30.1.2025
Beautiful views, lovely house - let down by unfinished work
We stayed here for 2 nights in January 2025 for 2 nights as a group of 8 including young children as a family weekend away. The house itself is lovely with good facilities and stunning views. Appreciate it was off season however arriving with the majority of the outside area unable to use was a big let down. Tools, wood cuttings, nails and screws everywhere, gaps in unfinished railings some of which were at a high height made it unsafe for our kids to go outside as well as the dogs. Scrap pieces of wood had been piled at the top of the garden with nails sticking out of them, it was all everywhere. It was not communicated to us at all that the house would be having work done and half the deck unable to use. I messaged the host to see if we could arrive an hour early as was travelling from a distance to which they eventually agreed but initially said they would need to check as the deck has been replaced that week. It was completely unfinished when we arrived. It really affected our stay it was a present to our in laws as a gift and it really let us down. Porthtowan is a beautiful place and this house I’m sure will be stunning in the summer when the work is complete, I have just never experienced something like this. No apology or any communication from host to explain situation.
Leah P.
Yöpyi 2 yötä tammikuussa 2025