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The Westin La Paloma Resort and Spa

4.0 star property

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Photo gallery for The Westin La Paloma Resort and Spa

3 outdoor pools, open 8:00 AM to 10:00 PM, free pool cabanas
Exterior
4 restaurants, breakfast, lunch, dinner served; local cuisine
Suite, 1 King Bed, Corner | Down duvets, pillow-top beds, in-room safe, desk
Suite, 1 King Bed, Corner | Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
3800 E Sunrise Dr, Tucson, AZ, 85718
  • La Paloma Country Club
    ‪10 min walk‬
  • La Encantada
    ‪5 min drive‬
  • Tucson Mall
    ‪12 min drive‬
  • Tucson, AZ (TUS-Tucson Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Golf View

Deluxe Room, 1 King Bed, Golf View | Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Golf View

  • 44 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Pool View

  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

  • 44 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Mountain View

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Living area | LED TV, pay films

Suite, 1 King Bed, Corner

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Golf View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Golf View

  • 44 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Mountain View

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin La Paloma Resort and Spa

Family-friendly resort with 4 restaurants and 3 outdoor pools
4 restaurants, 3 outdoor pools and a full-service spa are available at this smoke-free resort. WiFi in public areas is free. Other amenities include a golf course, a 24-hour fitness centre and a bar/lounge. Housekeeping is available on request.
The Westin La Paloma Resort and Spa offers 487 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature down duvets. A pillow menu is available. LED televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes and hairdryers.

This Tucson resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

La Paloma Spa has 18 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the pool at The Westin La Paloma Resort and Spa. During your stay, you'll be close to Tucson Mall. Features include free WiFi in public areas, plus 3 outdoor pools and 4 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local cuisine while dining at AZuL Restaurant Lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to body treatments, manicures and pedicures or massages at La Paloma Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 10 outdoor tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • 15 minutes by car from University of Arizona and 12 minutes from Tucson Mall
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Westin La Paloma Resort and Spa, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre, 17 meeting rooms, and limo/town car service are available. Event space at this resort measures 12089 square feet (1123 square metres) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the family-friendly The Westin La Paloma Resort and Spa. For a fee, parking is available.

This 4-star Tucson resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
AZuL Restaurant Lounge – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Sabinos Pool Bar Grill – This bar is located by the pool and specialises in American cuisine. Open daily.
Montigo Patio – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Contigo Latin Kitchen – This restaurant specialises in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Espresso Sunrise – This coffee shop specialises in American cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 3 mi
  • Limo/town car service
  • Parking on site (USD 19 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • AZuL Restaurant Lounge
  • Contigo Latin Kitchen
  • Espresso Sunrise
  • Montigo Patio
  • Sabinos Pool Bar Grill

Things to do

  • 10 outdoor tennis courts
  • 24-hour gym
  • 27-hole golf course
  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Sauna
  • Shopping
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12,089 square feet of conference space
  • 17 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 per person
  • Self-parking fee: USD 19.00 per night (in/out privileges)
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paloma Resort
Westin Paloma
Westin Paloma Resort
Westin Paloma Resort Tucson
The Westin La Paloma Tucson
The Westin La Paloma Resort Spa
The Westin La Paloma Resort and Spa Resort
The Westin La Paloma Resort and Spa Tucson
The Westin La Paloma Resort and Spa Resort Tucson

The Westin La Paloma Resort and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

JOANNE

Travelled with group
Disliked: Property conditions & facilities, room comfort
Resort Needs Updating
The hotel is aged, the spa was disappointing, outdoor furniture needs replacing. We had no hot water for two days, cold showers. The elevator was broken, so we carried luggage up stairs. It’s a beautiful property in the foothills but definitely needs a facelift.
Stayed 2 nights in Dec 2024

6/10 Okay

Tamara

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The hotel is beautiful and has one of the best gyms I have been to. The restaurants around the area are great. The staff have horrible customer service and act like they are irritated to provide service. At check in, the front desk agents didn't even brief me about the hotel and it's amenities. They knew it was quite a walk to get to our room and didn't offer assistance with luggage. For valet, sometimes we would have to wait really long periods of time to have our vehicle valeted or retrieved. Customer service was horrible. The AC did not work. This property will go a long way if they improve their service. I was a duty manager at a Westin Property and we never treated guests like this.
Stayed 3 nights in Dec 2024

10/10 Excellent

VICTOR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, excellent location and spectacular view
Stayed 4 nights in Nov 2024

10/10 Excellent

Gina

Travelled with group
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and such beautiful and spacious rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Already planning next trip!
Chose a staycation versus taking a long trip and so glad we did! The service was great, rooms were amazing, and the pools were incredible. Our family has a blast and we’re already planning our next trip.
Stayed 1 night in Nov 2024

10/10 Excellent

brian

Liked: Cleanliness
Excellent pull and view. Great staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend getaway location. Once the remodel is finished, will be even better.
Stayed 2 nights in Aug 2024

2/10 Terrible

Susan

Travelled with group
Disliked: Staff & service, amenities
They were not helful. Didn't clean our room after first night. No one answered phone at front desk for four minutes
Stayed 2 nights in Nov 2024

6/10 Okay

Frank

Travelled with partner
Disliked: Property conditions & facilities
Our room had a musty foul smell. I called the front desk twice asking for a room change to no avail. We checked out and 3 hours later my vwife recalled she left her expensive mirror in the room. She called to help locate it and again no support in assisting us. Beautiful location unfortunately they have not maintained the property to current standards and not worth the premium for location with subpar rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Oct 2024

10/10 Excellent

thomas

Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
OMG the class rooms were freezing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing like always way better then any Other resort in Tucson, Arizona way better than the Ritz and any other one amazing staff amazing rooms amazing prices, five stars for customer service and everything else just amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely getaway. The grounds are beautiful.
Stayed 2 nights in Oct 2024

8/10 Good

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay a beautiful setting at the bar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Stayed 3 nights in Sep 2024

10/10 Excellent

Yujie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Luis

Stayed 2 nights in Oct 2024

8/10 Good

Monte

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Niu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the experience there
Stayed 3 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place for couples or families.
A/C was broken & not fixed all night. Was hard to sleep. There are repairs needed on exterior patio ceiling & peeling paint in outside hallways. Other than that, the property is one of my favorites. I have visited several times. Lots of amenities & the property is really beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best customer service experience ive encountered in my many travels. From the Valet, to the Bar staff, wait staff, pool area staff, waitresses, the guest service folks that drive you to your rooms? amazing service!! truly recommend this place and will def. be back!!
Stayed 2 nights in Sep 2024