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Siente Tulum

3.0 star property
VIP Access

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Photo gallery for Siente Tulum

Exterior
Lobby
Junior Studio Suite, 1 King Bed | In-room safe, individually decorated, individually furnished
Restaurant
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 3.81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | In-room safe, individually decorated, individually furnished

Junior Studio Suite, 1 King Bed

  • 3.81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

  • 1.96 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Siente Tulum

Suburban hotel with 24-hour front desk and outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a snack bar/deli. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk. Change of bedsheets is available on request
Siente Tulum offers 83 air-conditioned accommodations with a safe and a ceiling fan. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Siente Tulum, you're just a quick walk from Tulum National Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Tulum Mayan Ruins and Tulum National Park
Some rates at Siente Tulum are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and coffee/tea in common area are also featured at Siente Tulum.

This 3-star Tulum hotel is smoke free.

Siente Tulum has a restaurant on site.

All-inclusive details

All-inclusive room rates at Siente Tulum are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 54.29 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Siente Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 69 reviews
Rating 8 - Good. 11 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the experience was good. Customer service was amazing, the food was enjoyable, and the location was perfect if you’re looking to be near the beach without breaking the bank. A few things to note: this is not an adults-only hotel, so be mindful if you’re specifically looking for that type of environment. The all-inclusive service isn’t 24/7 and closes after 10 p.m. The hotel isn’t very close to Tulum city, but there is convenient nearby transportation for getting in and out. Overall, it’s a very good hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Rosa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My fam/friends and I had a wonderful time at this resort. The staff was amazing and so accommodating. The hotel itself seems to be up and coming so its under repairs , but we still enjoyed our time and look forward to even going back
Stayed 5 nights in Sep 2024

6/10 Okay

Nadege

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Osama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!!
Stayed 6 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. The right in front of the Tulum ruins. It isn’t so close to the downtown so you can get quiet time.
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill atmosphere
Overall sensational stay in a minimalist hotel. Did the all inclusive option. The mattress was way too firm for my personal tastes, the drinks at the bar didn't pack any punch (even after having quite a few), and the meal options were quite limited (although everything I tried was pretty good). However, the service was kind and attentive. The design was simplistic and eco friendly. The location was perfect, as it was close to everything we needed, but not in the mix. Overall, enjoyed and would stay again in a heartbeat.
Stayed 3 nights in Jul 2024

2/10 Terrible

Trinece

Travelled with partner
Liked: Cleanliness
It Was Terrible, The Bed Was Hard, The Food Wasn’t Good Even The Restaurant Next To The Hotel Wasn’t Great, You Have To Take A Taxi Everywhere, Don’t Get All Inclusive You Won’t Be Happy Or Get Your Money Back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Christian

Travelled with family
La terraza es algo de otro mundo me encanto
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Maria, Waterbury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet and comfy hotel. Very close to pyramides of Tulum. I really love staying in this hotel with my children. Ruff area is the best. Nice view.
Stayed 1 night in Apr 2024

10/10 Excellent

Lenkiya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace of mind stay
Very comfortable and relaxing. Very quiet and peaceful. Very close to the ruins. Five minutes from clubs, bar and food. Would definitely stay there again
Stayed 5 nights in Apr 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities
I like everything it made my experience in Tulúm better Food, location, and facilities of the hotel are excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

CELECIA, GRAND CAYMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room, super friendly and helpful staff, easy and secure parking, walkable to Tulum ruins.
Stayed 1 night in Apr 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, however was not all inclusive as mentioned.
Stayed 2 nights in Feb 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Abhishek

Stayed 1 night in Mar 2023

10/10 Excellent

Rabiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed for one night, very clean property and quiet close to everything and alot of food places near by.
Stayed 1 night in Mar 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen outside Tulum
Perfection. Outside the city and close as you can get to the Tulum ruins. Town is crazy, beach is covered in seaweed. If you want peace, stay here. Ojos restaurant right outside, best food in Mexico.
Stayed 3 nights in Feb 2023

10/10 Excellent

Peter

Stayed 3 nights in Nov 2022

6/10 Okay

GUADALUPE

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevador no funcionaba en el tiempo que yo me ospede la puerta tenia un agujero y se activo la alarma de la abitacion la tubieron q remober y uvo un apagon de electricidad les pedi amablemente si podian regalarme una bolsa d basura para mi ropa mojada y me dijeron q no
Stayed 1 night in Jul 2022

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel it was comfy
Stayed 1 night in Sep 2022

6/10 Okay

Pierre

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022