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Hotel Muyu Tulum

3.0 star property

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Photo gallery for Hotel Muyu Tulum

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Point of interest
Deluxe Twin Room | View from room
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Polar Pte., Calle Geminis Norte, Tulum, QROO, 77760
  • Tulum National Park
    ‪3 min drive‬
  • Tulum Mayan Ruins
    ‪7 min drive‬
  • Playa Paraiso
    ‪16 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪46 min drive‬

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Premium bedding, blackout curtains, free WiFi, bed sheets

Superior Double Room, Balcony

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Room

Premium bedding, blackout curtains, free WiFi, bed sheets

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (529)
The price is €73
for 1 room
includes taxes & fees
15 May - 16 May
Naala Tulum

About this property

Hotel Muyu Tulum

Hotel with free breakfast, near Tulum National Park
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, concierge services and dry cleaning.
Hotel Muyu Tulum offers 25 accommodations, which are accessible via exterior corridors and feature free toiletries and blackout curtains. Beds feature premium bedding. 42-inch Smart televisions come with Netflix.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Muyu Tulum, you're just a quick walk from Dos Aguas Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Tulum National Park and a few minutes from Gran Cenote
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hotel Muyu Tulum. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 9:30 AM.
Hotel Muyu Tulum has a restaurant on site.
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV
  • Netflix

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 8 May and 17 May.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Muyu Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Muyu Tulum Hotel
Hotel Muyu Tulum Tulum
Hotel Muyu Tulum Hotel Tulum

Hotel Muyu Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Eva

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:
Stayed 4 nights in Mar 2024

4/10 Poor

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.
Stayed 6 nights in Apr 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

10/10 Excellent

Tianting, staten island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel.
Stayed 2 nights in Jan 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

6/10 Okay

karen

Stayed 2 nights in Jan 2023

10/10 Excellent

Gerardo Daniel

Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Emily

Stayed 1 night in Sep 2022

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience 10/10

Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again
Stayed 2 nights in Jul 2022

10/10 Excellent

Cindy

Stayed 2 nights in Jul 2022

10/10 Excellent

Ingo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

unobjectionable hotel but also not special

Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.
Stayed 3 nights in Mar 2022

10/10 Excellent

Barna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this place

Quite new, modern place in the heart of Tulum proper. Our room was on the “smallish” side, yet still comfortable. The front desk personnel were very helpful, A++.
Stayed 2 nights in Mar 2022

10/10 Excellent

Rosario

Stayed 2 nights in Mar 2022

8/10 Good

Jorge

Stayed 1 night in Feb 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very clean and beautiful hotel. Close to everything I needed. The employees were super nice and inviting..
Stayed 2 nights in Feb 2022

6/10 Okay

Raphael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, just very noisy. Clients come in at all hours screaming and not very careful of others.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!
Stayed 3 nights in Nov 2021

10/10 Excellent

Jorge Sibaja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio al cliente
Stayed 5 nights in Dec 2021

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel! Highly recommend

The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!
Stayed 3 nights in Dec 2021

10/10 Excellent

eduardo

Stayed 1 night in Nov 2021