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Alaya Resort Ubud

5.0 star property
VIP Access

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Photo gallery for Alaya Resort Ubud

Aerial view
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; Indonesian cuisine
View from room
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Jl. Hanoman, Ubud, Bali, 80571
  • Ubud Monkey Forest
    ‪4 min walk‬
  • Ubud Palace
    ‪18 min walk‬
  • Ubud Traditional Art Market
    ‪18 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪71 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Exclusive Room (Alaya Room)

View from room

Exclusive Room (Alaya Room)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Room (Connecting Room)

Minibar, in-room safe, desk, laptop workspace

Family Room (Connecting Room)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Room (With 1 x Airport Transfer)

View from room

Deluxe Room (With 1 x Airport Transfer)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Suite (Alaya)

32-inch LCD TV with cable channels, TV

Suite (Alaya)

  • 106 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room (Alaya Room with Spa Package)

Minibar, in-room safe, desk, laptop workspace

Exclusive Room (Alaya Room with Spa Package)

  • 50.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Exclusive Room (Alaya Room with 1x Airport Transfer)

View from room

Exclusive Room (Alaya Room with 1x Airport Transfer)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Suite, 2 Bedrooms (Connecting Room)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Connecting Room)

  • 156 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Room with Spa Package

Minibar, in-room safe, desk, laptop workspace

Deluxe Room with Spa Package

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

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About this property

Alaya Resort Ubud

Luxury resort connected to a shopping centre in Ubud with 2 outdoor swimming pools
Along with 2 outdoor pools, this smoke-free resort has a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a fitness centre, a poolside bar and massage/treatment rooms.
Alaya Resort Ubud offers 106 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DaLa Spa has 6 treatment rooms, including rooms for couples. Services include massages and body treatments. Guests under 14 years old are not allowed in the spa.
Alaya Resort Ubud's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Ubud Monkey Forest. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Enjoy Indonesian cuisine while dining at Brasserie Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments or massages at DaLa Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, bicycles to rent and yoga classes
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Ubud Monkey Forest and a 2-minute drive from Ubud Traditional Art Market
  • Airport pick-up shuttle service available for a fee
Alaya Resort Ubud offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Spa services, a library, and a terrace are also featured at the luxury Alaya Resort Ubud. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free valet parking is available.

This 5-star Ubud resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.
Brasserie Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Area shuttle
  • Free uncovered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: IDR 292,875 for adults and IDR 140,580 for children
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Brasserie Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 292875 for adults and from IDR 140580 for children
  • Airport shuttle fee: IDR 968000 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Alaya Resort Ubud offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Alaya Hotel
Alaya Hotel Ubud
Alaya Ubud
Ubud Alaya
Alaya Resort Ubud Bali
Alaya Ubud Resort
Alaya Resort

Alaya Resort Ubud Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sumeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a nice relaxing place to stay. The higher end rooms are a nice oasis to come back and rest in. Made my stay feel that much more comfortable and at home.
Stayed 6 nights in Jan 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
We had a very relaxing 5 night stay over new years. Staff very friendly, daily morning and night room service was lovely. Gardens and grounds are beautiful and extremely well maintained. We didn’t opt to pay extra for breakfast in their restaurant as there are so many options around Ubud. Located in a great areas close to everything. Although overcast and rainy most days of our stay we still utilised the pools, pool bar staff very attentive. Overall would highly recommend Alaya!
Stayed 5 nights in Dec 2024

10/10 Excellent

Nina

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was by far the best hotel we have experienced in terms of service! The staff is so incredibly kind. The facilities are perfectly maintained and you are taken care of if you need anything at all. The hotel has multiple restaurants around it that are all delicious, the room was spacious and beautiful, and we loved the spa so much that we went multiple times for treatments. Definitely book, you will not regret it!
Stayed 12 nights in Dec 2024

8/10 Good

Imraan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly resort. Beautiful setting and in heart of Ubud.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jane, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quintessential Balinese hospitality. Everyone is kind, friendly, and always smiling. Although on a major thoroughfare of Ubud, just 1 step onto the property is worlds away from the hustle an bustle of the traffic frenzy.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by front desk and staff, they were prompt and so polite. Food served at the restaurant was great and st night there was live music, breakfast was included and was awesome! 20 minutes walking to Obud market. Massage was soooo relaxing and seriously recommended! Loved the landscaping and the pools, I would definitely go back to this place
Stayed 5 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, could not fault any part of this hotel. We will definitely be back.
Stayed 3 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, undergoing some refurb at the minute. Very quiet and chilled pool,lets you get away from the hectic place that Ubud is
Stayed 4 nights in Dec 2024

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was quite a walk to get to our room, it was very beautiful inside and out. We had a nice view from our balcony. The location is perfect and as soon as you leave the front lobby you are on street with tons of little shops and places to eat. The breakfast was good and they had pork bacon. The staff was very kind and also upon checkout they notified me that I left one of my diamond earrings in the room and they quickly brought it to me before I left, which was such a relief. We really enjoyed our stay at Alaya.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessamyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jatin, melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous place, amazing service and very convenient location. We will be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Waanjeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love their food!
Stayed 1 night in Nov 2024

10/10 Excellent

GUAN

Stayed 10 nights in Oct 2024

10/10 Excellent

paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent was hotel. Staff were friendly and super accommodating. Forgot our charger and the hotel provided instantly. The tv was able to connect with Netflix. Shopping was right around the corner. Perfect hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in central Ubud
Amazing hotel in Ubud. Perfect location in central Ubud and the staff were wonderful. So friendly and kind. The pool area and spa were also amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Rattan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Oasis in the chaos of Ubud center.
Superb service. Nice rooms with excellent air conditioning. Breakfast had good choices. Dinner menu of local dishes was not to our taste but there were ample American choices. Walking distance to many restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so conveniently located, monkey forest is a four minute walk and so many restaurants are close by. The staff are incredible and the rooms are lovely and huge!!! Can’t fault this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and stay!
Beautiful hotel, great location and the staff are wonderful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort in a great location. Very clean and well kept. Very good breakfast with buffet or menu options. Friendly and helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 3 nights in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The staff, food, room, shower were all amazing. And the location is perfect. I would absolutely recommend the Alaya for anyone considering Ubud.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Although loud in front due to traffic and noise from the street, inside it was a tranquil paradise. The room was spacious and quiet with everything you need. The staff is very friendly and eager to appease you in any way possible. We went to the spa every day as it had amazing treatments and was so relaxing. We would definitely stay there again!
Stayed 4 nights in Sep 2024