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Ubud Heaven Sayan

4.0 star property

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Photo gallery for Ubud Heaven Sayan

Outdoor pool
Front of property
Villa, 1 Bedroom | Individually furnished, desk, blackout curtains, iron/ironing board
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
Jl. Raya Sayan, Gianyar, Ubud, Bali, 80571
  • Ubud Palace
    ‪3 min drive‬
  • Ubud Traditional Art Market
    ‪3 min drive‬
  • Ubud Monkey Forest
    ‪6 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪75 min drive‬

Room options

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Valley view

Villa, 1 Bedroom

  • 268 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Living area

Villa, 2 Bedrooms

  • 419 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | View from room

Villa, 3 Bedrooms

  • 521 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 9
  • 3 King Beds

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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Ubud Heaven Sayan

Riverfront villa with free local area shuttle and spa services
This villa features an outdoor pool, a restaurant and spa services. Free self parking and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All villas are individually furnished and offer room service and free bottled water. Guests can enjoy private pools, and other standard amenities include kitchenettes with fridges and stovetops.
Ubud Heaven Sayan offers 13 air-conditioned accommodations with private pools and complimentary bottles of water. This individually furnished accommodation has separate sitting areas. Accommodation at this 4-star villa has kitchenettes with fridges, stovetops, microwaves and separate dining areas.

Bathrooms include baths or showers with a hydromassage showerhead, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the villa include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Ubud Heaven Sayan, you'll be within walking distance of Campuhan Ridge Walk. Features include free self-parking and a free area shuttle, plus an outdoor pool. Built in 2014, this upmarket villa has 13 villas on 1 floor. Each villa includes amenities such as a private pool and a kitchenette.
  • Air-conditioned villas with private pools, kitchenettes and dryers
  • Free self-parking
  • Enjoy international cuisine while dining at Riverview Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Campuhan Ridge Walk and a few minutes from Ubud Palace
  • Free local-area shuttle service
There's a restaurant on site. A free area shuttle within 5.50 kilometres is available. An outdoor pool, spa services, and a terrace are also featured at Ubud Heaven Sayan. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Ubud villa.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Riverview Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Riverview Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Private pool

Parking and transport

  • Free area shuttle up to 5.5 kilometres
  • Area shuttle
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Riverview Restaurant
  • Riverview Restaurant

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 90,750 for adults and IDR 90,750 for children
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: IDR 400,000 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Coworking space
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • In the suburbs
  • Near the boardwalk/promenade
  • On a river

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 floor
  • 13 buildings
  • 13 units
  • Built in 2014
  • Garden
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ubud Heaven Sayan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 90750 for adults and from IDR 90750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the villa before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ubud Heaven Sayan Villa
Heaven Sayan Villa
Ubud Heaven Sayan
Heaven Sayan
Ubud Heaven Sayan Bali
Ubud Heaven Sayan Ubud
Ubud Heaven Sayan Villa
Ubud Heaven Sayan Villa Ubud

Ubud Heaven Sayan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 172 reviews
Rating 8 - Good. 59 out of 172 reviews
Rating 6 - Okay. 18 out of 172 reviews
Rating 4 - Poor. 4 out of 172 reviews
Rating 2 - Terrible. 3 out of 172 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Jul 2022

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

4/10 Poor

Oscar

Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing,it’s own little piece of paradise hidden just back from the main road. Loved the villas! Awesome spot to just get away and relax
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a distant out of Ubud central or the market and by taxi it cost 80 - 100k IDr or $10AUD and alot of stairs to climb up and down everytime you go to breakfast or out. The setting is the main sale of this property and views.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting good and pleasant staff. Plenty of stairs which prospective ‘stayers’ need to be aware of. Television reception a little patchy
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was beautiful. We really enjoyed the private pool and intimate feel.
Stayed 2 nights in Apr 2019

6/10 Okay

Jason, Ubud

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This villa has a big private pool. However, there are too many mosquitoes and other bugs around.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice secluded property in Ubud, perfect for honeymooners. Our room has its own private pool, with hot and cold water, kitchen (which we didn’t use), microwave oven and fridge. Staff are friendly too. The room is clean with clean sheets and pillows. What we didn’t like are the towels that have turned grayish with stains. Overall, we had a pleasant stay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well maintained. But menu has limited choice only.
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Lisa, Vancouver

Liked: Staff & service, property conditions & facilities, room comfort
Nice, small hotel with villas with private pool. Room was spacious and clean. Good air con. Nice outdoor sitting area, fridge and cooking area. Clean plunge pool. Rooms cleaned daily. Breakfast included offered a decent selection. Service was good at restaurant. Prices slightly higher then in Ubud but not much. Rented motorbike from hotel was great. About 10-15min drive to Ubud. Quiet location. Friendly staff.
Stayed 5 nights in Oct 2018

10/10 Excellent

kadisha, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was highly rated
Loved the hotel. We had the one bedroom villa Meridian and it’s one of the best places I’ve ever stayed ever on holiday. I would definitely come back
Stayed 11 nights in Sep 2018

10/10 Excellent

Jesse, nz

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious villa close to everything in Ubud
Awesome experience at the villa! Beautiful pool and so much space to chill, indoor or outdoor. Honest staff. Our scooter had a flat tire at the city centre and the staff replaced our scooter and were very helpful - with no extra charge (we tipped though). Definitely would come back again!
Stayed 4 nights in Jun 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Villa!
Staying at this location was a great experience. It is a little outside of downtown but easily accessible by scooter or shuttle. The property has each of the villas separated and you have plenty of privacy. With your own pool for the villa, how could you go wrong. The only small thing to comment on was they could clean up the dead leaves on the tress behind the villa we were in. But overall a GREAT experience for my fiance'e and I!! We would definitely go back.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem they didn't have an adapter for us to charge our electronics .. Be sure to buy one before you come to Sayan if your from the United States..
Stayed 1 night in Oct 2017

8/10 Good

Megat Johari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing and comfortable getaway
It was a great stay for us, a family of 4-adults. It makes sense to at least have one day lounge about at the Villa just to enjoy the experience there. Pro: Breakfast (Alternative breakfast) was very filling and it made it easier that we could place our orders the night before and have it served at the time we requested. You could get breakfast delivered to your room for a small fee. The rooms were clean and comfortable whilst the compound very well kept. The private pool was great length and depth for a fairly good swim and lounge about. Con: Steps were a challenge if you have a bad knee or with walking disability as you had to go down a flight and up a flight to get to the rooms. The pool was not as private as we had like it to be as people could just look over the fence as they walked by our compound. Tip: If you want to see lush paddy fields (we had in front of our room), see times when these paddy fields are ripe. We went just after they replanted new batch so it was quite a meek view. Also, I think they only had one or two irons, so make sure you book early if you need to do some ironing.

4/10 Poor

Dea

Disliked: Staff & service, room comfort
The Villas are quite far from lobby, many stairs not suitable for elders. Hotel charged everything, even for in room BF,should have given it as service to their costumer, considering the distance from lobby/ restaurant to villas. Aircon needs to be fixed. At nite, room service, receptionist and even security couldnt be contacted.

8/10 Good

Pauline, Mission Viejo, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa
Beautiful villa with private swimming pool. The location is 10 minutes drive away from Ubud market. Breakfast menu is a la carte with fresh order juice, coffee and tea.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nechie Than, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service of the staff & quiet location
I will definitely go back to the same hotel in my next vacation to Bali.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquility in a villa away from the crowds!!!!
loved this private little villa + pool set back in this tropical little oasis. i just wanted to spend all my time sitting out on the outdoor kitchen/living room deck .... listening to the water rapids from the hotels own private mini river.... such a special little gem located off the main grid, so it's nice & quiet/serene.... and you can tell the manager takes great pride in the place & service! only wish there was more shuttle service to central ubud, but perhaps that will come in time...... ;)

6/10 Okay

Bec, Perth, Western Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, APPALLING service.
I stayed at Heaven Sayan for four nights on a trip to Ubud with four friends. We all love Ubud, and have been back many times. This was our first time at Heaven Sayan, but I'm sorry to say it will most definitely be our last. Heaven Sayan is described as a luxury resort, and in some ways it is; Nice building, a sparking pool for every villa.... But in so many other, very important ways, it is not. The service was appalling. Every single breakfast we had at the hotel was a miserable struggle. Simple orders like coffee and tea were forgotten, the tables were never set with cutlery, requests for cutlery were ignored, boxes of tissues in place of napkins, sloooooowwwww service and, sometimes rude service. When my friend asked to order a different breakfast after her first order of a cheese jaffle arrived stale and cold, she was told that she was only allowed one breakfast choice and she wasn't allowed another meal.... The décor in the breakfast room was makeshift at best; Smirnoff Ice bottles glued onto plywood planks and used as flower vases were evocative of a Kuta backpacker hostel. Then there was the matter of the rooms; Beds not made up after coming home from a long day out in Ubud, Towels taken but not replaced with fresh ones, a kitchen so poorly equipped that the cupboard contained one glass, two mugs and a single plate for four people, room service plates not cleared away for almost two days, even after multiple requests.... the list goes on and on.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort