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Levels Unawatuna

4.5 star property

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Photo gallery for Levels Unawatuna

Outdoor pool, pool umbrellas
Front of property – evening/night
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Suite with Sea View | View from room
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Air conditioning

Explore the area

Map
Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna, 80600
  • Jungle Beach
    ‪1 min walk‬
  • Galle Fort
    ‪10 min drive‬
  • Galle Lighthouse
    ‪10 min drive‬

Room options

View all photos for Deluxe Family room

Deluxe Family room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Family room

  • 5 sq m
  • Sleeps 4
  • 1 King Bed

Superior Double Room, 1 Bedroom, Pool View

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite with Sea View

Suite with Sea View | View from room

Suite with Sea View

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Sea View

Deluxe Room with Sea View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room with Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

View from room

Superior Double Room

  • 22 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Levels Unawatuna

Elegant beach hotel and outdoor pool
Guests at this beach hotel will appreciate convenient on-site amenities such as airport transport and complimentary wireless Internet access.
Levels Unawatuna offers 9 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers.

This Unawatuna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Levels Unawatuna, you're just a quick walk from Jungle Beach. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Jungle Beach and 4 minutes on foot from Japanese Peace Pagoda
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the luxury Levels Unawatuna. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Unawatuna hotel.

The hotel hosts a free manager's reception daily.
On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 8 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
This property requires guests who are not citizens or residents of Sri Lanka to show proof that they have completed local quarantine requirements during check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Levels Unawatuna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 98.50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 8 for children
  • Airport shuttle fee: USD 140 per vehicle
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Levels Unawatuna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Levels Cantaloupe Hotel Unawatuna
Levels Cantaloupe Hotel
Levels Cantaloupe Unawatuna
Levels Cantaloupe
Levels by Cantaloupe
Levels Unawatuna Hotel
Levels Unawatuna Unawatuna
Levels Unawatuna Hotel Unawatuna

Levels Unawatuna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 79 reviews
Rating 8 - Good. 27 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noorul Hasina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
Stayed 2 nights in Aug 2024

6/10 Okay

Shayne

Liked: Staff & service
Disliked: Property conditions & facilities
People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mahmood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Rahul

Disliked: Cleanliness
Needs to be clean
Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
Stayed 7 nights in Dec 2023

4/10 Poor

Kalani

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
Stayed 4 nights in Dec 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Property does need a renovation but otherwise a pleasant stay with helpful staff
Stayed 8 nights in Mar 2023

8/10 Good

alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish boutique hotel.
Nice room big bathroom. Lovely pool area and good food in the restaurant. Big breakfast. Bit out of the way but easy to get tuk tuks to Galle it Unawatuna.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Beautiful place in a fantastic location outside main Unawatuna, next to Jungle Beach. It's a bit of a trek to main Unawatuna, but you can easily move around with Tuk Tuks and we hired a scooter for our time here which was perfect. The hotel really has the wow factor - great views overlooking the beach and a beautiful pool, however also relies on this with slightly lower standards elsewhere. There was a funny smell in room, drains or mould. WiFi was basically unuseable due to being so slow and at times just didn't work. Food was very average, although I am basing this on the breakfasts as we did not have our evening meals here. Funnily this was the most expensive place on our Sri Lankan trip, and definitely not the best! We found guest houses to be much better quality throughout. The staff were very friendly and helpful.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up
Stay was comfortable, room was amazing with ocean view, meals were superb
Stayed 2 nights in Dec 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fantastic service
My wife and I spent four nights at this hotel and we were treated to a lovely suite overlooking the ocean. The trip was mainly planned to relax from the busy work life and this hotel delivered this perfectly. The seas were a bit rough at this time of year, so we had a brief dip at Jungle beach which is a 5 min walk from the hotel. If you are looking for a gym, its 15 mins away by walk or 5 mins by tuktuk (we tried it once, but we really wanted to relax instead). There are a few things to mention such as the supportive staff, fantastic room, pool, food, spa and the services. We tried them all including a candle lit romantic dinner for our 3rd wedding anniversary, the lovely massage at the spa as well as a safari trip to Yala which was fantastic. Thanks to the site manager (Hasantha Lakmal) who kept this place in pristine condition and helped us spend the time fruitfully. We'd love to return and recommend this place to anyone.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Sri Lanka!
The staff went out of their way to help us with everything during our stay, the service couldn’t have been better! The room was beautiful with views out to sea and the bed was very comfy. The breakfast includes warm bread/ croissants/ samosas as well as fresh fruit and whatever you order from the breakfast menu! Always easy to get a tuk tuk to Unawatuna beach. You won’t regret staying here :)
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Staff goes above and beyond to always make my stay here an enjoyable & relaxing one. They are rockstars!!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at levels is so much more then I have ever experienced. Management were great, but in particular the boys in housekeeping and
Stayed 1 night in Mar 2019

10/10 Excellent

Vanessa&Miguel, Melbourne, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Levels by cantaloupe is one of, if not the best hotels I have ever stayed. The service that we received throughout our 3 night stay was impecable, and more. Every single staff member went above and beyond. Breakfast was delicious, the pool was amazing but the rooms are absolutely wonderful. Particularly the deluxe room by the pool on the bottom floor. We were treated like absolute royalty and I very highly recommend a stay at this hotel, the only problem being you may not want to leave like us.
Stayed 1 night in Mar 2019

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and great service
Amazing stay on our honeymoon. Area is perfect, short walk from jungle and white beaches and the peace pagoda. A 10 min tuk tuk ride from unawatuna. Staff are always happy to help and we would suggest suite 2 if you can get it.
Stayed 3 nights in Feb 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This hotel was a joy to be at...perfect service especially the great waiter Janith he was so helpful with great suggestions for trips! We ended our busy tour with a stay here and the hotel was fantastic! Worth having a superior suit the view and rooms amazing ! Food was lovely all served with a good choice and willing to adapt to your choice! Pool a welcome addition in the heat and hotel close to good beaches walks and villages Please book you will not be disappointed !
Stayed 5 nights in Feb 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Levels
Stayed for 7 nights, Jan 2019. The staff were amazing, so attentive to our needs. Room was always spotless and the food that we had at the hotel (breakfast every day and lunch on 3 days) was delicious. Only criticism would be on the time it took for breakfast to arrive, pretty small menu to choose from, it really shouldn't take an hour of your morning, from start to finish, to have an avocado and toast or market bowl smoothie breakfast (both were delicious). 5 min walk to Jungle beach, 10 minute tuk tuk drive into Unawatuna for dinner options. would recommend
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Enjoyable Stay
Great views, food is very good, nice pool area and the staff is absolutely wonderful. Room and building is starting to show its age. I wouldn’t recommend the spa. Overall highly recommended if you want a romantic spot that is close to Galle but away from the hustle and bustle of the city.
Stayed 2 nights in Nov 2018

4/10 Poor

joaquin

Liked: Cleanliness
Disliked: Property conditions & facilities
Would not recommend
Mixed feelings. We had problems upon checking and had to wait an hour - staff isntead of saying room wasnt ready kept making us wait, loosing an hour of our time sitting in the horrible heat. Later they did do everything the could to make up for this and were helpful. Still, i felt like a walking dollar bill... want dinner? Just 175 usd or more! Same for the spa. Kind of ridiculous. The deco is kind of tacky, and the location is very far away from the beach and restorants - you will have to take a tuktuk everytime. Breakfast was good abd the pool very nice.
Stayed 2 nights in Nov 2018

10/10 Excellent

Madge, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Sri Lanka and quite possibly the world - incredible view and amazing staff. Will continue to come back for a luxurious getaway in paradise!
Stayed 2 nights in Oct 2018

10/10 Excellent

Abby, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to move in here. Stay here, you won't regret it. I arrived to a welcome drink, cool towel, and prepped jacuzzi tub with flower petals. The bed is huge and comfortable, the food is spectacular, the smart TV has Netflix, everything is done so well. The pool is amazing and the service is wonderful. Boutique hotels offer something special in intimacy, peace, and tranquility. The beach is less than 10 minutes away.
Stayed 2 nights in Jul 2018

10/10 Excellent

yoomin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort