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Bastion Hotel Utrecht

3.0 star property

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Photo gallery for Bastion Hotel Utrecht

Daily buffet breakfast (EUR 18.25 per person)
Bar (on property)
Breakfast, lunch and dinner served
Bar (on property)
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking included
  • Breakfast available

Explore the area

Map
Mauritiuslaan 1, Utrecht, 3526 LD
  • Jaarbeurs
    ‪5 min drive‬
  • Beatrix Theater
    ‪5 min drive‬
  • Hoog Catharijne
    ‪7 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪35 min drive‬

Room options

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Twin Room, 2 Single Beds

Comfort Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Comfort Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Bar (on property)

Holiday Inn Express Utrecht - Papendorp by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
4.2 out of 5, Very good, (1000)
The price is €173
for 1 room
includes taxes & fees
14 May - 15 May
Holiday Inn Express Utrecht - Papendorp by IHG

About this property

Bastion Hotel Utrecht

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Bastion Hotel Utrecht offers 146 air-conditioned accommodations with espresso makers and a safe. LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the helpful staff at Bastion Hotel Utrecht. During your stay, you'll be close to Holland Casino Utrecht. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from Holland Casino Utrecht and 5 minutes from New Galgenwaard Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Bastion Hotel Utrecht. Free self parking is available.

This 3-star Utrecht hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10:00 AM.
Restaurant – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6 AM to 9 AM on weekdays and 7 AM to 10:00 AM on weekends; EUR 18.25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Bastion Hotel Utrecht
Bastion Utrecht
Utrecht Bastion
Bastion Hotel Utrecht Hotel
Bastion Hotel Utrecht Utrecht
Bastion Hotel Utrecht Hotel Utrecht

Bastion Hotel Utrecht Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 161 out of 914 reviews
Rating 8 - Good. 413 out of 914 reviews
Rating 6 - Okay. 216 out of 914 reviews
Rating 4 - Poor. 91 out of 914 reviews
Rating 2 - Terrible. 33 out of 914 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tycho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Marco

Disliked: Cleanliness, amenities
The room was a bit dusty and the shower drain was full of hair
Stayed 1 night in Nov 2024

10/10 Excellent

Marylon

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful checkin staff
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Business traveller
Average hotel some distance from city center but convenient to train station. Room (#80) was clean and nice size. Low shelf over bathroom sink made it hard to actually use the sink. Shower was great, goor pressure and controls. Room coffee machine did not work. No iron or ironing board (useful to business travellers). I arrived tired after an overnight flight (with no sleep) at 10am, requested early check in. Unfortunately this did not happen and I had to wait to about 2:15pm (I was a disappointed).
Stayed 4 nights in Sep 2024

8/10 Good

Eyad

Business traveller
Liked: Cleanliness, staff & service, amenities
You can’t reach the reception easily The way from outside the hotel to the reception is very inconvenient, you have to Cary your bags through a small side door and use steps , you can’t find an easy way to reception
Stayed 2 nights in Sep 2024

4/10 Poor

JIJU

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are in a pathetic condition, not cleant properly with dust and cobwebs in the room. The housekeeping staff are also very casual and do not do the cleaning of the rooms well . For the chareges , it is not value for money.
Stayed 4 nights in Sep 2024

10/10 Excellent

The Le Thu

Stayed 1 night in Jul 2024

6/10 Okay

Yasri

Travelled with family
Liked: Staff & service
Toiletory is poor
Stayed 4 nights in May 2024

4/10 Poor

Aykagan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Michael S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place with nice room. Location not great for city center access, but not terrible either. Bus/Tram stop very close by.
Stayed 1 night in Mar 2024

6/10 Okay

steve

Disliked: Cleanliness, property conditions & facilities
The service I received was terrible the staff kept getting food and drink orders wrong, the room I stayed in I was expecting a lot better for what i paid! All the walls were covered in scratches and marks the cleaners did a rubbish job of cleaning the room everyday, they was not cleaned properly leaving rubbish etc in the rooms, the rooms need painting and refreshing I will not be staying here again
Stayed 5 nights in Dec 2023

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard hotel which is clean and comfortable. I have stayed here before and will use the hotel again in the future
Stayed 2 nights in Nov 2023

6/10 Okay

Bob

Travelled with partner
It was nothing special
Stayed 1 night in Oct 2023

2/10 Terrible

Bruno

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please avoid... Worse hotel...

Don't even think booking a night there... unhelpful. Sleeping under a bridge might be a better option.
Stayed 2 nights in Sep 2023

4/10 Poor

Vania Daniela

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Needs maintance

I booked 10 rooms for my colleagues and I with the option to pay at the hotel premises, However the hotel system did not show this in our reservations. At the end all rooms were prepaid with my credit card. I don't know if this is an error on the hotel side or hotels.com. In any case it is now a mess to settle the payments for so many people. The hotel corridors need some maintenance, the rugs have big spots on them, almost resembling someone bleeding all over and then the area being bleached. The towels had big holes in them. The people at reception were polite and apologized for the towels, however this is not the level you expect for this type of hotel. Utrecht is small and transportation is easy, so only reason to stay at Bastion is if you must for location and logistics reasons, otherwise not recommended.
Stayed 3 nights in Sep 2023

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we required.

Great location for buses and trams or via a walk along the canal. Friendly and responsive staff. Clean and secure. On the downside, out TV didn't work. We switched remotes and discovered the problem was with the plug socket. It wasn't fixed while we were there and there was no offer of a room change. TV problem apart, I would definitely stay there again.
Stayed 4 nights in Aug 2023

6/10 Okay

Eloise

Liked: Cleanliness
Stayed 4 nights in Aug 2023

6/10 Okay

J

Liked: Staff & service, property conditions & facilities
Staff was great. Towels smelled like not clean. Room and walls were not very clean. Tables had prior cup marks/spills not cleaned off.
Stayed 1 night in Aug 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, great location & the free parking is a huge bonus, easy access to the city (about 10 minutes on tram). Bathroom great, air-con great, fridge perfect for beer & real milk for tea & coffee, unfortunately there is no kettle, just a useless coffee machine that is horrible to use & fails to work, more than it works. Bed comfortable, room clean & tidy, plenty of hot water for the shower.
Stayed 2 nights in Jul 2023

10/10 Excellent

Scott, St. George

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful bed. Clean and comfortable and quiet. Great breakfast too.
Stayed 1 night in Jul 2023

10/10 Excellent

Mei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, staff & service
Overall it was fine. We didn't like the way the bed was made it looked like it was done in a hurry. The mini fridge/cooler was not working properly. A planchet in the shower would be nice we had to put our things on the floor. The bathroom was clean and comfortable though. Extra pillows were nowhere to be found in the (empty) closets. Because it was weekend the dining was limited with only a few options. The taste was ok. The breakfast on sunday was very good.
Stayed 1 night in Jun 2023

8/10 Good

Mohammed Raihan

Stayed 1 night in Feb 2023

8/10 Good

Ian

Business traveller

Good Hotel

A good standard comfortable hotel with good food. I have used the hotel previously and woudl happily go back next time I am the Netherlands
Stayed 1 night in Nov 2022