Quality Hotel Airport South

2.5 star property

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In-room safe, desk, iron/ironing board, free cots/infant beds
Free daily buffet breakfast
Business centre
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
7228 Westminster Hwy, Richmond, BC, V6X1A1
  • CF Richmond Centre Mall
    ‪9 min walk‬
  • Richmond Olympic Oval
    ‪11 min walk‬
  • Richmond Night Market
    ‪4 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Hotel Airport South

Hotel in Richmond with free breakfast and free airport shuttle
Along with coffee/tea in a common area, this hotel has a business centre and concierge services. Free weekday breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour front desk, ATM/banking services and a vending machine are on-site.
Quality Hotel Airport South offers 70 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The free breakfast at Quality Hotel Airport South gets good marks from our customers. During your stay, you're just a quick walk from Minoru Park. Features include free WiFi in public areas and a free round-trip airport shuttle, plus a business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a business centre, a lift and an ATM
  • Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
  • Just a 4-minute drive from Richmond Night Market and 14 minutes from Vancouver General Hospital
  • Free airport shuttle service
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. The business-friendly Quality Hotel Airport South also features a vending machine, coffee/tea in common area, and concierge services.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Quality Hotel Airport South offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Airport South
Quality Hotel Airport South
Quality Hotel Airport South Richmond
Quality Airport South Richmond
Quality Airport South Richmond
Quality Hotel Airport South Hotel
Quality Hotel Airport South Richmond
Quality Hotel Airport South Hotel Richmond

Quality Hotel Airport South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 651 out of 1965 reviews
Rating 8 - Good. 579 out of 1965 reviews
Rating 6 - Okay. 355 out of 1965 reviews
Rating 4 - Poor. 198 out of 1965 reviews
Rating 2 - Terrible. 182 out of 1965 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Karlena

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Catherine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No long term parking as we had asked for a month ago! Very disappointing! So called breakfast was empty at 830. I understand there are renovations but not a good experience this week.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Personable staff
Excellent location, great service and the airport shuttle was perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan jose Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
La ubicación es realmente buena, puede ser que esten remodelando o arreglando ciertos detalles. Pero volveria a alojarme aqui!
Stayed 1 night in Dec 2024

2/10 Terrible

Saida

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible management.
Stayed 1 night in Dec 2024

10/10 Excellent

François

Travelled with partner
Liked: Property conditions & facilities
Convenient airport shuttle
Stayed 1 night in Dec 2024

4/10 Poor

Mhiami

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staffs are friendly, Airport Shuttle is on time, Breakfast meal is included. but… the room is awful, sadly the one i had wasn’t nice. the door was missing the door viewer so i had to stuffed it with tissue for protection. the walls, furnitures, and everything in room was cracking/cracked - they said they are going to renovate it, they should not let the customers rent that kind of room if it’s going for repairs. the bed wasn’t smell clean, carpet/floors are dirty. toiletries are limited, no hair dryer. bathtub doesn’t drain by itself, need to lift the drainer manually as it is plugged tightly. the parking ceiling is so low, unfortunately my car got scratched because it hits the ceiling. if you have a small car then it should be fine but if you have a SUV or Van - it will be a problem as the parking is tight.
Stayed 1 night in Dec 2024

2/10 Terrible

Taylor-Rae

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were rude and difficult to work with.
Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Kimberly

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Naomi

Business traveller, Travelled with partner
The property is very run down. Pillows are old. The toilet was terrible. Very slow to flush. Shower pressure non existent. Aside from one young man at reception, the staff were very unprofessional. Borderline rude. We spent $300 for one night. The shuttle from YVR was on time and the driver was curtious.
Stayed 1 night in Dec 2024

2/10 Terrible

Amit

The property is undergoing renovation. I paid way too much for what's on offer. Seriously disappointed.
Stayed 1 night in Dec 2024

6/10 Okay

Danny

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ausaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious, great customer service, and the breakfast was a great addition!
Stayed 4 nights in Dec 2024

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed during the weekend of the Taylor Swift concert, so like most hotels in the area, this place jacked up its prices. However, less than 48 hours after I booked, the price went down over $100/night. I reached out to see if the hotel would honor the price decrease, and they wouldn't... which is certainly their right, but it would have been a nice gesture. I've had other hotels do this, and it really speaks to the overall customer service of the hotel. As for the property itself, it's under renovations, and there is a musty odor throughout the lobby. The elevator hasn't been renovated though, and it is slow and rickety. We were on the bottom floor (street level) and the curtains were sheer and see through; so anyone could have seen into the room, just as we could see out. Didn't see a way to attach the picture here, but it didn't seem very safe. The "complimentary breakfast" is pretty weak too. Limited options, and they won't let you take a plate back to your room, so you're forced to sit in the very small, uncomfortable dining area. There are so many other hotel options in Richmond, I would never recommend this place.
Stayed 2 nights in Dec 2024

4/10 Poor

Miranda

Stayed 2 nights in Nov 2024

4/10 Poor

John Joseph MacDonald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall the staff was great very friendly and helpful. The hotel room was clean the building is run down Breakfast option was not very good The airport shuttle was not available when we landed past midnight and the shuttle going back to the airport was late from the hotel The desk staff were very helpful The overall price for this hotel was outrages but it was the weekend Taylor Swift was there. Price gouging should be illegal and this is exactly what all the hotels did this weekend.
Stayed 3 nights in Dec 2024

8/10 Good

Clayton, Nanoose Bay

Stayed 1 night in Nov 2024

10/10 Excellent

Rajbir

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Shelley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Just beware shuttle is unreliable and if you have any issues the manager is “too busy”. I specifically booked this hotel for the complimentary shuttle service. Upon booking I received an automated message that the shuttle does not run between 12am-4am -our plane arrived at 12:30am, so we had to pay for a cab. I booked a shuttle for the following morning allowing an hour for my husband and I to get from the hotel to the south terminal-this should have been plenty of time. The hotel shuttle was late and made a stop at another hotel (which we were not aware of). Once we’d got to the main terminal we’d missed the airport shuttle to the south terminal. We asked the hotel shuttle if he could take us to the other terminal, he said we could get back in the shuttle and he’d take us back to the hotel, we could ask reception and if they said yes, he would take us. This made absolutely NO sense as we were now running late. Also, why not just call the hotel himself and ask his colleagues. Again, we had to pay for a cab to the south terminal. Once reaching the south terminal we had missed the cutoff time for getting our luggage onto the flight. As I didn’t have any luggage, I was allowed onto the flight. My husband who had checked luggage was denied and had to pay $105 AND wait for 6.5hrs for the next flight. I have since called 3 times and emailed the manager with no response. Each time I call, staff say the manager is “too busy”. I’m not sure what is more important than yourcustomers.
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable
Overnight for a connector flight always stay here
Stayed 1 night in Nov 2024

4/10 Poor

Charli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024