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The Sutton Place Hotel Vancouver

4.5 star property
VIP Access

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Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Interior
Lobby
Winery
Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Vancouver Convention Centre
    ‪12 min walk‬
  • Canada Place
    ‪12 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪13 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sutton Place Hotel Vancouver

Eco-certified hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the sightseeing around The Sutton Place Hotel Vancouver. During your stay, you're just a quick walk from Robson Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at Vida Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the spaciousness and overall comfort to the comfy beds and cleanliness
  • Steps from Robson Street and 11 minutes on foot from Vancouver Waterfront
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the eco-certified The Sutton Place Hotel Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Boulevard Kitchen – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge – On-site bar. Open daily.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self-parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2100 out of 3103 reviews
Rating 8 - Good. 598 out of 3103 reviews
Rating 6 - Okay. 222 out of 3103 reviews
Rating 4 - Poor. 104 out of 3103 reviews
Rating 2 - Terrible. 79 out of 3103 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly and offered all the vip benefits without any prompting from us. They made check in enjoyable
Stayed 1 night in Dec 2024

10/10 Excellent

GLORIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay at Sutton Place. nice people great location
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location & beautiful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful one night stay
beautiful hotel in a great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location, comfortable bed and very clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The grounds were gorgeous the staff went way above and beyond and couldn’t have been nicer, easy to walk to everything! Went for the Taylor Swift concert and they had little bags for us and activities that made the weekend extra special. Highly recommend this hotel. The restaurant attached was also top notch and the service was outstanding.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there every time I'm in Vancouver Love it there. Staff is amazing
Stayed 3 nights in Dec 2024

8/10 Good

Jamie

Stayed 1 night in Nov 2024

10/10 Excellent

stuart

Stayed 2 nights in Nov 2024

10/10 Excellent

Masahiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yavuz, Port Moody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always. Staff and service is top notch.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. Very accommodating staff and a wonderful property.
Stayed 2 nights in Dec 2024

4/10 Poor

Sarah

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Garbage can in room still has garbage in it when I checked in. Self park parking was $55!
Stayed 1 night in Dec 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Siobhan

Travelled with group
Stayed 2 nights in Dec 2024

8/10 Good

grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay except that some of the outlets in tge room were not working and maid service forgot to pick up the dirty towel on the floor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the middle of some of the best dining and shopping the city has to offer.
Stayed 1 night in Dec 2024

10/10 Excellent

Mallory

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Dec 2024

10/10 Excellent

Urania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at the Sutton place. The renovated rooms are nice. The water in our room was lacking hot water in the morning. The heat also didn’t blow too hot stayed warm So it was a bit chilly at night. Otherwise lovely stay
Stayed 1 night in Dec 2024

10/10 Excellent

Delaney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and had property condition was great.
Stayed 5 nights in Dec 2024

8/10 Good

Seeta

Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, amenities
Love love love
Stayed 3 nights in Dec 2024