Hôtellerie d'Expérience au Monastère des Augustines

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtellerie d'Expérience au Monastère des Augustines

Hallway
Vegetarian cuisine
Front of property – evening/night
Vegetarian cuisine
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
77, rue des Remparts, Québec City, QC, G1R 0C3
  • Hôtel-Dieu de Québec
    2 min walk
  • Quebec City Town Hall
    6 min walk
  • Théâtre Capitole
    6 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    23 min drive

Room options

Contemporary Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Authentic Room, 2 Single Beds, Shared Bathroom

  • Sleeps 2
  • 2 Single Beds

Authentic Room, 1 Single Bed, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

Contemporary Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Contemporary Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtellerie d'Expérience au Monastère des Augustines

Eco-certified Québec City hotel in Old Quebec with free breakfast
A restaurant, a snack bar/deli and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include spa services, concierge services and a 24-hour front desk. Housekeeping is available on request.
Hôtellerie d'Expérience au Monastère des Augustines offers 65 accommodations with complimentary dressing gowns. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and Thai massages.
Hôtellerie d'Expérience au Monastère des Augustines's great location gets high marks from our customers. During your stay, you're just a quick walk from Hôtel-Dieu de Québec. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Vivoir, a buffet restaurant that serves vegetarian cuisine
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes yoga classes
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hôtel-Dieu de Québec and Artillery Park
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There are 10 meeting rooms available. Spa services, a library, and a terrace are also featured at the eco-certified Hôtellerie d'Expérience au Monastère des Augustines. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
Vivoir – This buffet restaurant specialises in vegetarian cuisine. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vivoir

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Prenatal massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1695
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 25.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses geothermal energy, plus eco-friendly cleaning products
Front desk staff will greet guests on arrival.
Property Registration Number 2025-03-31, 272823

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Monastère Augustines Hotel Quebec
Monastère Augustines Hotel
Monastère Augustines Quebec
Monastère Augustines
Le Monastere Des Augustines Quebec/Quebec City
Hôtellerie d'Expérience au Monastère des Augustines Hotel
Hôtellerie d'Expérience au Monastère des Augustines Québec City

Hôtellerie d'Expérience au Monastère des Augustines Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 946 reviews" "
Rating 8 - Good. 185 out of 946 reviews" "
Rating 6 - Okay. 58 out of 946 reviews" "
Rating 4 - Poor. 16 out of 946 reviews" "
Rating 2 - Terrible. 15 out of 946 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel, Weehawken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, rejuvenating experience. Relaxing and peaceful atmosphere. Delicious food. It’s very close to many of the city’s sights. Would definitely return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Frédérique

Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small, and not your standard hotel but very clean, comfortable beds. Walking distant to city and conveniently distanced to many popular attractions. Would def recommend! Hotel is very quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique lodging experience that I will remember for a long time. It was steps away from the Old Town pedestrian area, but you never heard anything - it was serene and a nice escape after a day of sightseeing. My mom and I were staying in separate rooms - however, my room was bigger with two windows. I’d recommend asking for a room with more than one window. The rooms are over 400 years old, but they are beautifully remodeled. I love having no TV and phone. Breakfast was delicious. The staff are very friendly and accommodating. For a truly memorable experience, stay here and experience something ver unique.
Stayed 3 nights in Aug 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Ming, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Unique, Perfect
Absolutely lovely stay—super clean room (no carpet!), spacious bathroom, very interesting museum to add context to the already cool building, signature fragrance was very soothing (wish it were available in more products), and easy walk to the sites (but also a nice oasis). For BBC fans…slight Call the Midwife vibes (but with a spa-like twist).
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
great!
Stayed 1 night in Jul 2024

10/10 Excellent

heather, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Loved the authentic room and slept better than any hotel stay ever. Appreciated the silence at breakfast …who wants to talk pre coffee anyways?! Convenient location close to all the sights yet tucked back just enough that it quiet and serene. Throughly enjoyed learning about the history of the Augustinian sisters and highly recommend staying here.
Stayed 2 nights in Jul 2024

6/10 Okay

Humberto

Liked: Cleanliness, property conditions & facilities
A unique experience
Comfortable beds. Adequate bed linen and towels. Impressive breakfast, with many fruit and bread options. Attentive hotel staff. Good location. Unfortunately, the room is very small, and some walls are slanted diagonally, which I bumped my head against a few times until I got used to it. The shower is small (glass wall), and during the shower the water splashes onto the floor, soaking the towel. But the experience is unique, as you will have access to the Monastère museum, with beautiful works of art. So, it is worth checking out.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Haven
Stayed 1 night in Jul 2024

10/10 Excellent

Yingjuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet place with healthy breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property providing a tranquil and unique experience in beautiful Quebec City. The authentic rooms suited me perfectly, and the hall baths were always available and very clean. It was a memorable and uplifting experience, as I was seeking a serene respite from life’s troubles.
Stayed 3 nights in Jul 2024

8/10 Good

Allison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
This is a beautiful, historic building that they turned into an equally beautiful place to stay in Québec. The breakfast is great and they offer fantastic spa services, and you can even visit the museum at any time during your stay. Highly recommend, especially for solo travellers!
Stayed 2 nights in Jun 2024

4/10 Poor

Frederic

Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Vicky Le Thuy Gia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I didn’t like the shares bathroom at all. I arrived tired from a long trip. I’ve asked for a private bathroom, the front desk staff said it they would have to charge 150 $ more for that. A little courtesy would have gone a long way. That unfortunate. That brought from disappointment to the experience that would have been otherwise great.
Stayed 1 night in Jul 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Museum is beautiful. Buildings are lovely and clean. Room was very small and hot.
Stayed 3 nights in Jul 2024

10/10 Excellent

Olesya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, comfortable bed, very clean. The breakfast looked amazing
Stayed 1 night in Jul 2024

8/10 Good

Luis D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place. The only thing is you have to share the bathrooms, but if you are ok with that, is a very nice place. Breakfast and beds are great!
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I especially liked the breakfasts - delicious and none is permitted to talk
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location.
Stayed 1 night in Jul 2024