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Roc Arenas Doradas Hotel

4.0 star property

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Photo gallery for Roc Arenas Doradas Hotel

2 outdoor pools, pool umbrellas, pool loungers
Garden
Interior
On the beach, beach bar
On the beach, beach bar

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • 24/7 front desk
  • Breakfast included
  • Gym

Explore the area

Map
Autopista Varadero, Km. 12 - Matanzas, Varadero, Varadero, 42200
  • Marlin Marina Chapelin
    ‪5 min walk‬
  • Marina Gaviota
    ‪6 min drive‬
  • Varadero Beach
    ‪6 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Roc Arenas Doradas Hotel

Beachside hotel to enjoy 2 outdoor pools and sand beach
At Roc Arenas Doradas Hotel, hit the beach, dine on-site at El Escarpe or enjoy a drink at one of the hotel's 3 bars/lounges.
Roc Arenas Doradas Hotel offers 316 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, Access to hot tub and a fitness centre.
During your stay at Roc Arenas Doradas Hotel, you're just a quick walk from Marlin Marina Chapelin. Enjoy features like free breakfast and free self-parking, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a beach bar and a swim-up bar
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes 2 outdoor tennis courts and a gym
  • Just a 5-minute walk from Marlin Marina Chapelin and a 2-minute drive from Varahicacos Ecological Reserve
  • Airport, local-area and shopping centre shuttle service available for a fee
Some rates at Roc Arenas Doradas Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Roc Arenas Doradas Hotel offers its guests 2 outdoor swimming pools, outdoor tennis courts, Access to hot tub, and a fitness centre. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A children's pool, a nightclub, and a terrace are also featured at the business-friendly Roc Arenas Doradas Hotel. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
El Escarpe – This buffet restaurant serves breakfast, lunch and dinner.
Los Loritos – This restaurant specialises in Cuban cuisine and serves lunch and dinner. Reservations are required.
Dolce Vita – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
El Galeón – This restaurant specialises in Tex-Mex cuisine and serves lunch and dinner. Reservations are required.
Natura – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.

All-inclusive details

All-inclusive room rates at Roc Arenas Doradas Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Entertainment

Access to on-site nightclubs

Other inclusions

Transport to off-site activities

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1.50 per hour); wired internet (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Dolce Vita
  • El Escarpe
  • El Galeón
  • Los Loritos
  • Natura

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Nightclub
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 1.50 per hour (rates may vary)
  • Fee for wired Internet in public areas: USD 1.50 per hour (rates may vary)
  • In-room safe fee: USD 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Roc Arenas Doradas Varadero
Roc Arenas Doradas Varadero
Roc Arenas Doradas
Arenas Doradas Cuba
Arenas Doradas Varadero
Roc Arenas Doradas Hotel All Inclusive Varadero
Roc Arenas Doradas Hotel All Inclusive Cardenas
Roc Arenas Doradas All Inclusive Varadero
Roc Arenas Doradas All Inclusive Cardenas
Roc Arenas Doradas Inclusive

Roc Arenas Doradas Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 85 reviews
Rating 8 - Good. 25 out of 85 reviews
Rating 6 - Okay. 16 out of 85 reviews
Rating 4 - Poor. 8 out of 85 reviews
Rating 2 - Terrible. 13 out of 85 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2020

2/10 Terrible

Richard, Miami Florida

Travelled with family and small children
Disliked: Cleanliness, staff & service
Everything was terrible and the staff was rude.They said all inclusive and some where apologizing for it not being available and what was available the staff was reluctant of you requesting it.poor quality food and watered down coffee or recycled. So much was terrible to much to write
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for stay , nice employees . beautifully beach good service .
Stayed 2 nights in Mar 2020

8/10 Good

Liz

Liked: Cleanliness, staff & service, room comfort
Roc Arenas Doradas Hotel
Stayed Feb 27 - March 5, 2020. Good resort. You get what you pay for. Rooms a little out dated but clean and staff was wonderful.
Stayed 7 nights in Feb 2020

8/10 Good

Julie, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our stay. This is a Cuban 4* property so really more 3*. Our room was dated which i had expected as it is Cuba. The mattresses were comfortable and aircon worked well. I never got to have a hot shower the best it got for us was lukewarm. The food in the buffet was repetitive but edible. The steak restaurant as they called it was very average it is near the beach and has no doors so a family of stray very persistent cats hang around waiting for food scraps. Also it isn't steak it was a plate of chicken, pork and thin piece of minute like steak with some vegetables. Staff were hardworking and friendly. Pool and spa water both very very cold. Plenty of chairs available both at the beach and by the pool.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple , I was there just for 2 days and satisfied
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was simply amazing!!! Our room was very modern and better than most Courtyard Marriott’s.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Viviana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fantastic resort. Stag are lovely beach are beautiful. Great entertainment. I can recommend this hotel.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The facilities and the location of the hotel are great. The buffet was excellent with a very good variety of food (also for vegetarians and vegans) and very good service. Generally we were very happy of our stay. The only negative point is that the rooms need to be upgraded a bit, especially the bathrooms.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how polite and helpful the staff were, the beach was absolutely stunning and the pool was beautiful. There were always enough pool chairs for everyone,
Stayed 6 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is terrible. The rooms look straight out of 1970 unless you “upgrade”. Our room door didn’t lock for two days in a room so we needed no key. My fiancé’s backpack was stolen off the beach with money, identification and his phone and the hotel staff were not helpful and rolled their eyes after we filled out a report. There were no clean towels at the pool for us on any day as well as there were days the staff didn’t come to clean our room. The last thing to top it off was we were there for my brothers wedding and the staff spoke rudely in Spanish about the group and someone overheard. My brother and his partner were planning a wedding there for a year and brought 100 people to the resort to not have the wedding there. The wedding planner did nothing for them and said she didn’t know how to plan a gay wedding. I would never stay here again. Don’t waste your time or money.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this resort. The rooms are pretty basic- but everything you need. Food was good. Something for everybody. The on site restaurants weren't much to write home about... we preferred to just eat at the buffet. We never went hungry. Strong drinks at the bars. The staff were WONDERFUL. Always smiling and so helpful. We would definitely stay here again!
Stayed 7 nights in Jan 2020

4/10 Poor

Yanet, South Carolina

Travelled with family
Disliked: Staff & service, property conditions & facilities
I DON'T recommend this resort! I'm very disappointed in many ways. I'm Cuban but live in the US and decided to take my family out on vacation to this resort for the first time. It turns out that we were mistreated and discriminated against by the resort staff. Most of the staff were rude and had a nasty attituded towards us. Customer Service was awful and the place was not well kept. The front door didn't lock, the bathroom and balcony lights were out, and the beds were not comfortable. Other than that, I enjoyed the pool and the beach. No lo recomiendo!!!
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to relax after 2 months traveling around the island.
Stayed 2 nights in Jan 2020

6/10 Okay

JAY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a good time, staff were nice however the hotel and bathroom were in bad condition, bathroom had an awful smell and it was dirty. Other than that we have no complaint.
Stayed 3 nights in Jan 2020

8/10 Good

Merit

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Facilities are very good here. There was a problem with check in that I can’t seem to get help with. I cannot get access to an international line and it seems Expedia don’t deal with booking queries by email so I will have to wait until I get home to get this addressed. Was charged for a double booking.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Pros: Overall I had a positive experience. This was not only my first time to Cuba but my first time staying at an all inclusive resort. I stayed in one of the newly renovated rooms and it was really nice. Like others have said, it could’ve been cleaned a little better, and sometimes they did run out of towels but the staff acted promptly to ensure our needs were taken care of. Staff were lovely and helpful. The bellhop helped arrange a taxi and tour guide for us to explore outside of the resort. The hotel staff are much more knowledgeable about tours and helping you see non-touristy spots in the area than travel agencies are. The resort grounds were kept clean as was the beach. There is a free bus from the resort to Varadero that leaves 4 times per day which was great! We were able to see the rock night performance which was great. Very talented and engaging performers! The resort is family friendly, has programming for kids, and usually quiets down around 10-11 pm. Cons: The food was just ok. Decent selection at the buffet. My friends did get nasty food poisoning from undercooked lobster, but other than that it was alright. The medical clinic does not have bandaids and is very limited in what they can do. You’re better going to the international health clinic in Varadero for any medical needs that need testing.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Horrible staff as customer service food great rooms very comfortable,, but the front desk definitely don’t know what they’re doing??
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019