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Guest House Train Station

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Soundproofing, free WiFi, bed sheets
Deluxe Double Room | Soundproofing, free WiFi, bed sheets
Soundproofing, free WiFi, bed sheets
Soundproofing, free WiFi, bed sheets
Shower, hair dryer, bidet, towels

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Via Col di Lana 14, Mestre, VE, 30170
  • Porto Marghera
    ‪3 min drive‬
  • Port of Venice
    ‪9 min drive‬
  • Piazzale Roma
    ‪9 min drive‬
  • Venice (VCE-Marco Polo)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom | Shower, hair dryer, bidet, towels

Deluxe Double Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Lounge

a&o Hostel Venezia Mestre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, (1002)
The price is €138
for 1 room
includes taxes & fees
17 May - 18 May
a&o Hostel Venezia Mestre

About this property

Guest House Train Station

Guesthouse in Mestre, in the vicinity of Port of Venice
Along with dry cleaning, this guesthouse has laundry facilities and a library. WiFi in public areas is free. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site.
Guest House Train Station offers 4 air-conditioned accommodations, with a hairdryer. 30-inch Smart televisions come with cable channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wired and wireless Internet access.

During your stay at Guest House Train Station, you'll be within walking distance of Porto Marghera. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • 9 minutes by car from Port of Venice and 9 minutes from Piazzale Roma
  • Airport shuttle service available for a fee
As a guest of Guest House Train Station, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Guest House Train Station also features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Mestre guest house.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

More

  • Air conditioning
  • Heating
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 30 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guest House Train Station offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance.
Property Registration Number IT027042B45R8UY8BF

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

B&B Hannelore Mestre
B&B Hannelore
Hannelore Mestre
B&B Hannelore Province Of Venice/Mestre, Italy
Train Station B&B Mestre
Train Station Mestre
B B Hannelore
Train Station B B
Train Station Mestre
Guest House Train Station Mestre
Guest House Train Station Guesthouse
Guest House Train Station Guesthouse Mestre

Guest House Train Station Reviews

Reviews

5.4
Rating 10 - Excellent. 18 out of 131 reviews
Rating 8 - Good. 29 out of 131 reviews
Rating 6 - Okay. 20 out of 131 reviews
Rating 4 - Poor. 22 out of 131 reviews
Rating 2 - Terrible. 42 out of 131 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely property which has been newly renovated good amenities. It’s in walking distance from mestre station making it easy and cheap to get into Venice. Would recommend and stay again.
Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The door soundproofing is bad :( otherwise, hotel is ok
Stayed 1 night in Dec 2022

4/10 Poor

ali

Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Sarah

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly .convenient to transportation, food stores
Stayed 1 night in Oct 2019

8/10 Good

Doreen

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Benjamin

Liked: Staff & service

Value close to the train

On a map, the place looks easy to find.... We dont have phones with working gps and the train station B&B is in a building up a couple floors.... We had to ask for directions but found the unit within ten minutes of exiting the train. The staff is friendly and helped us arrange a taxi to Marco Polo airport at a fair cost. The bed was okay. linen was okay... shared bath was clean. Good water pressure.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Beautiful property, clean, and well organised. Good value for money.
Stayed 1 night in Apr 2019

8/10 Good

Jeffrey

Liked: Cleanliness, room comfort

Very handy good price

The Train Station BNB is very convenient to the train and bus stations. The streets are flat and there is a choice of restaurants nearby. It is inside a small apartment bloke and a bit quirky. However overall for the price it is very good value. It is not the Hilton Hotel and does not charge like it is. Book early to secure a private bathroom and if you are over 120kilos you will not fit into the shower in room 101.
Stayed 3 nights in Nov 2018

8/10 Good

Angiie, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very close to the train station, very convenient place. nice staff, offering tea
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a very nice place!

Not really nice experience! This place is not an hotel (I skipped airbnb for safety reasons) and you have to call a grumpy manager that was denying I had a reservation, while I had a confirmation number. My room didnt have a bed but after arguing I was able to get one. Not clean, neighborhood looks unsafe, but is close from train station. No a/c and I had no electricity in the morning!
Stayed 1 night in Jul 2018

8/10 Good

Henry, Los Angles.

Liked: Cleanliness, staff & service, room comfort
Reasonable price. Rooms are clean and wide. But bath room is small and water is cold. Utensils are completely but Oven can't use. Check in time is 2:00pm. But we could use 3:30pm. Whatever price is cheap and close to Venezia Metre station.
Stayed 1 night in Jul 2018

2/10 Terrible

NicoleDrake, Lincoln UK

Disliked: Staff & service, property conditions & facilities
I was charged twice for a below standard room. The owner demanded €50 in cash and I later discovered he had already taken payment via Expedia. I was unable to get a refund from either Train Station B&B or Expedia, so I will not be using Expedia again. I was extremely disappointed and angry with both companies and would advise others to be beware.
Stayed 1 night in Jul 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price hotel in Venice area

Great location just outside of Venice and great price, but it is an old hotel and no front desk for checkin service. Meet up with a manager once you arrive and call him.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't say anything because it is my mistake to choose this place. Everything was terrible. This is a creepy place.
Stayed 3 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

2/10 Terrible

LOUISE J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is very bad and dirty. suggest you to remove from your website
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
bedbugs everywhere!
Stayed 2 nights in Jun 2017

2/10 Terrible

Alexandra

Disliked: Cleanliness, property conditions & facilities, room comfort

WARNING: TAKE THIS HOTEL OFF OF YOUR WEBSITE

This hotel should be removed from Hotels.com. It put myself, my family and the other locations along my trip at risk due to it's extreme uncleanliness. I woke up covered in bed bugs. THIS SHOULD BE TAKEN OFF OF THE WEBSITE.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Staff & service

Good budget

They let us check in pretty late. The rooms are oddly decorated but mostly clean. It was pretty cold in the room but we were offered an extra sheet. Breakfast was basic but the coffee was nice and strong. And from the front door to Venice it took less than an hour by train.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall comfortable and value for money

Stayed one night. Booked few hours before arrival, which was seamless. No obvious signage but easy to find. Very nice staff, good breakfast, comfortable and clean rooms, accommodated our luggage for the day. But no receptionist when we came to pick up before our bus and difficult to contact. One of our beds mattress fell through wooden framing while sitting, but easily swapped bed.

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE BED BUGS

Please do NOT stay here! I didn't see the reviews until after we booked it on my phone! Everything about this place was a nightmare! After reading other reviews we checked for bedbugs and sure enough they were in the sheets, pillowcases! We immediately packed up and left. We told the front desk person and I asked for a refund and he said no refunds. I had laid my coat on the bed so we had to wash all of our belongings and shake out and inspect all of our luggage. It was late at night and had to find another hotel to stay and had to take a luxury room for 150.00/night but after that experience I was desperate!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The shared bath room and toilet is not clean enough. And we think it is not safe because someone can easily enter our room from the balcony.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was horrible experience in this hostel and I wouldn't recommend it.