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Hotel Puente Nacional & Spa

3.5 star property

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Photo gallery for Hotel Puente Nacional & Spa

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Property amenity
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Bar (on property)
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Spa
  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Carretera Federal 140 Tamarindo, Paso de Ovejas, Puente Nacional, VER, 91658
  • Chachalacas Beach
    ‪21 min drive‬
  • Veracruz Harbour
    ‪36 min drive‬
  • Veracruz Aquarium
    ‪39 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪63 min drive‬

Room options

View all photos for Premium Suite, Bathtub, Pool View

Premium Suite, Bathtub, Pool View | Desk, blackout curtains, iron/ironing board, free WiFi

Premium Suite, Bathtub, Pool View

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Room, Pool View

Junior Room, Pool View | Desk, blackout curtains, iron/ironing board, free WiFi

Junior Room, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Desk, blackout curtains, iron/ironing board, free WiFi

Traditional Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | Desk, blackout curtains, iron/ironing board, free WiFi

Junior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Family Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Puente Nacional & Spa

Family-friendly hotel with full-service spa and 24-hour front desk
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and spa services.
Hotel Puente Nacional & Spa offers 46 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Puente Nacional. Services include massages and body treatments. The spa is open daily.
You'll find features such as free WiFi in public areas and self-parking, plus a full-service spa at Hotel Puente Nacional & Spa.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Manga de Clavo, a family restaurant with garden views
  • Take a swim in the outdoor pool
  • Treat yourself to massages or body treatments at Spa Puente Nacional
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent, zip-lining and a playground
  • 31 mi (49.9 km) from Zócalo and 31 mi (50 km) from Veracruz Harbour
  • Airport drop-off shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
Hotel Puente Nacional & Spa offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the family-friendly Hotel Puente Nacional & Spa. A shuttle from the hotel to the airport (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puente Nacional hotel.

Manga de Clavo – Overlooking the pool and garden, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Manga de Clavo

Things to do

  • Air hockey
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Table tennis
  • Ziplining

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 7 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for MXN 450.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 400 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 400 (up to 10 years old)
  • Crib (infant bed) fee: MXN 450.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Hotel Puente Nacional & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Puente Nacional
Puente Nacional & Spa
Hotel Puente Nacional Spa
Hotel Puente Nacional & Spa Hotel
Hotel Puente Nacional & Spa Puente Nacional
Hotel Puente Nacional Pool Vacaciones Veracruz
Hotel Puente Nacional & Spa Hotel Puente Nacional

Hotel Puente Nacional & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 44 reviews
Rating 8 - Good. 17 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service
Meh
It was nice. The bed was uncomfortable and i asked them to replace a light bulb but they did not. The sheets and towels had stains on them. The staff was friendly and the grounds are beautiful. Room service wasn't good.
Stayed 3 nights in Sep 2022

4/10 Poor

Vane

Liked: Cleanliness, staff & service, property conditions & facilities
Poca comida pero en general bien
Stayed 2 nights in Sep 2024

10/10 Excellent

HERLINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buen lugar para descansar y rodeado de la naturaleza, en algunos cuartos falta checar las condiciones del aire acondicionado pero en general todo muy bien.
Stayed 1 night in Jul 2024

8/10 Good

JANETH

Stayed 1 night in May 2024

10/10 Excellent

Filiberto

Travelled with family
Liked: Staff & service
Bien
Stayed 1 night in Apr 2024

10/10 Excellent

Leonor

Stayed 1 night in Apr 2024

10/10 Excellent

sacnicte marcela

Stayed 1 night in Mar 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gustavo

Stayed 1 night in Mar 2024

8/10 Good

Alexandro

Business traveller
It is a very relax place
Stayed 4 nights in Feb 2024

8/10 Good

Edith

Stayed 2 nights in Oct 2023

10/10 Excellent

Caritina

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto qué hay muchas cosas para que los niños disfruten. Son accesibles en el check out
Stayed 1 night in Aug 2023

8/10 Good

María Esther Graciela

Travelled with family
Buenos días, en cuestión de los alimentos, no hay buen servicio y sin mucho sabor. En el restaurante tardaron mucho en dar alguno de los pedidos. Y el olor de la habitación no me agradó.
Stayed 1 night in Aug 2023

10/10 Excellent

Juan Carlos

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel agradable para fin de semana, la poza de agua natural fue lo que mas nos gusto.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente para pasar un fin de semana relajado, nadando en cualquiera de sus albercas. El restaurante con precios súper accesibles, calidad y cantidad.
Stayed 1 night in Jul 2023

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Jose Javier

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Minerva

Stayed 2 nights in May 2023

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno: el personal muy atento , la alberca muy grande , la vista es hermosa , la habitación y el baño limpio . Malo: tenían un evento el cual termino a las 3 de la mañana , estaban muy tomados y cantaban y gritaban no dejaron descansar esa noche . El agua se estancaba en la regadera. Las almohadas nada cómodas . La tirolesa no tenía el servicio Pequeños detalles que pudieran mejorar .

8/10 Good

ALEJANDRO VAZQUEZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho la ubicacion y la limpieza,lo que no me gustó es que te condicionan para introducir alimentos y bebidas
Stayed 1 night in Apr 2023

8/10 Good

Zusly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio y amables solo sugiero que haya un poco más de seguridad ya que si sales de noche no hay nadie en la entrada
Stayed 2 nights in Sep 2022

8/10 Good

Luna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar alejado de todo, mucha vegetación, no hay ruido,limpieza, las albercas super padres, el restaurante buena comida y buen precio, me encantó el servicio de masaje, en general muy bien servicio..regresaremos.
Stayed 2 nights in Aug 2022

10/10 Excellent

Karina Merlen de la Cruz

Travelled with partner
Liked: Cleanliness, staff & service
Súper bien
Stayed 1 night in May 2022

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar agradable, excelente atención de todo el personal y bonitas instalaciones
Stayed 1 night in Feb 2021

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal super amable, las areas verdes y el inmueble muy bien cuidado. Limpio y con una bella vista alrededor.
Stayed 2 nights in Nov 2020