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Best Western Plus Hotel De Capuleti

3.0 star property

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Photo gallery for Best Western Plus Hotel De Capuleti

Sauna, hot tub
Standard Triple Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 12 per person)
Bar (on property)
Sauna, hot tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Spa
  • Bar
  • Room service

Explore the area

Map
Via Del Pontiere 26, Verona, VR, 37122
  • Piazza Bra
    ‪6 min walk‬
  • Verona Arena
    ‪7 min walk‬
  • Juliet's House
    ‪12 min walk‬
  • Verona (VRN-Valerio Catullo)
    ‪14 min drive‬

Room options

View all photos for Standard Triple Room, 1 King Bed

Standard Triple Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Triple Room, 1 King Bed

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed (Bed is French Bed)

Standard Room, 1 Single Bed (Bed is French Bed) | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed (Bed is French Bed)

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Best Western Plus Hotel De Capuleti

Riverwalk hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, Access to hot tub and spa services. Housekeeping is available on request.
Best Western Plus Hotel De Capuleti offers 34 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Verona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Namasté. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hotel De Capuleti. During your stay, you're just a quick walk from Verona Arena. Enjoy features like free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Verona Arena and Piazza Bra
  • Airport shuttle service available for a fee
Best Western Plus Hotel De Capuleti offers its guests a full-service spa, Access to hot tub, and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel De Capuleti.

This 3-star Verona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the riverwalk

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (101 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15 to 25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 44 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per stay
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Hotel De Capuleti offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A1DO5QAUY8

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western De' Capuleti
Best Western De' Capuleti Verona
Best Western Hotel Capuleti
Best Western Hotel De' Capuleti
Best Western Hotel De' Capuleti Verona
De' Capuleti
Best Western De Capuleti
Best Plus Capuleti Verona
Best Western Plus Hotel Capuleti Verona
Best Western Plus Hotel Capuleti
Best Western Plus Capuleti Verona
Best Western Plus Capuleti
Best Western Plus Hotel De Capuleti Hotel
Best Western Plus Hotel De Capuleti Verona
Best Western Plus Hotel De Capuleti Hotel Verona

Best Western Plus Hotel De Capuleti Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 553 reviews
Rating 8 - Good. 187 out of 553 reviews
Rating 6 - Okay. 34 out of 553 reviews
Rating 4 - Poor. 8 out of 553 reviews
Rating 2 - Terrible. 2 out of 553 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verona
Lovely stay in verona. Bedroom fine. Maid service very good. Only a couple of improvements for the fridge to be cooler and more plug sockets. But rest was great. Thankyou ☺️
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Stayed 6 nights in Oct 2024

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Verona
The hotel was a pleasant surprise. Our room 204 was bigger then most in Europe. We were given discounted breakfast from 12 to 8 euros, and free water from mini fridge for signing up to BW rewards card. The hotel was perfectly located near most of Verona’s attractions. I would highly recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel in a nice place
Stayed 6 nights in Sep 2024

6/10 Okay

Christopher, newtown sq

Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2024

10/10 Excellent

Irene, Croydon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly service.
Stayed 3 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an excellent location. Staff friendly and extremely helpful. Easy walking distance to all Verona’s attractions. Restaurants very close and a wide variety. The only down side was the wardrobe was the only place to put clothes.
Stayed 7 nights in Jun 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities, well kept, welcoming and helpful staff . Definitely recommend this place
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities
Great hotel in super location for The Arena and Old Town
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
good stay
Stayed 2 nights in May 2024

10/10 Excellent

Annie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large deluxe room well appointed, efficient check in and out, breakfast is standard ( croissants, pancake subpar), parking convenient right in front hotel a small gated lot ( you have to run in to let them know to open it up), convenient to corso andrea palladio and other sights.
Stayed 1 night in May 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

E R

Stayed 2 nights in May 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay to explore Verona
Great hotel, friendly staff, and well located to explore Verona. It’s also not too far from the train station by bus or walking. Overall an enjoyable stay.
Stayed 2 nights in May 2024

10/10 Excellent

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, proactive. Very clean and close to the old town. Would go back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

caroline

Rooms were okay, really could do with a freshen up. The bed wasn't comfortable and pillows were flat. Location didn't seem the best, like no nice restaurants around the area at all unless you walk much further out. Staff were helpful and we left our luggage on our last day when we went to the spa. Please take note if people leave pillows off the bed, they want them off the bed very annoying. Room was a good size and Alexa a nice touch.
Stayed 2 nights in Jan 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us
This place was within walking distance to everything, but not so close where all the crowds would not let us sleep.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Davit

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly; the room was very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Carolina, Reston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in Verona. Looks new, modern, clean, spacious room, well located and the buffet breakfast is delicious. The staff is very helpful and provides outstanding customer service!
Stayed 2 nights in Nov 2023