Pet-friendly Vienna hotel connected to a shopping centre, steps from St. Stephen's Cathedral
A coffee shop/cafe, coffee/tea in a common area and a business centre are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.
Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Hotel Kaiserin Elisabeth's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Stephansplatz. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a business centre.
Free WiFi
Enjoy a bite to eat at the coffee shop/cafe
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests really like the accommodation for the cleanliness and overall comfort
Steps from St. Stephen's Cathedral and 5 minutes on foot from Hofburg Imperial Palace
Airport pick-up shuttle service available for a fee
Dogs welcome free of charge
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Kaiserin Elisabeth. Parking is available for a fee.
Smoking is allowed in designated areas at this 4-star Vienna hotel.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Room service (during limited hours) is available.
Languages
English, Finnish, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (EUR 30 per day)
24-hour airport pick-up shuttle on request for a surcharge
Parking on site (EUR 30 per day)
Food and drink
Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 25 per person
A coffee shop/cafe
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair-accessible path to lift
More
1 building
4 floors
Banquet hall
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Only dogs are allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for EUR 80.0 per night.
Cots (infant beds) are available for EUR 15 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 25 per person
Airport shuttle fee: EUR 55 per vehicle (maximum occupancy 4)
Self-parking fee: EUR 30 per day
Nearby parking fee: EUR 30 per day(1312 ft away; open 24 hours)
Crib (infant bed) fee: EUR 15 per night
Rollaway bed fee: EUR 80.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Kaiserin Elisabeth offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
We should mention
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna
Hotel Kaiserin Elisabeth Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 707 out of 1000 reviews" "
10 - Excellent
707
Rating 8 - Good. 249 out of 1000 reviews" "
8 - Good
249
Rating 6 - Okay. 30 out of 1000 reviews" "
6 - Okay
30
Rating 4 - Poor. 6 out of 1000 reviews" "
4 - Poor
6
Rating 2 - Terrible. 8 out of 1000 reviews" "
2 - Terrible
8
9.6/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Katarina, Arlington
Travelled with partner
23 Aug 2024
Liked: Cleanliness, staff & service, amenities
Wonderful hotel at an excellent location. Would not hesitate to stay here again.
Fantastic stay. Great staff. Clean and comfortable rooms. The bed was a little firm for a sensitive side sleeper but that is just for people who are extra sensitive. Location was perfect. Would recommend to all and would stay again.
The hotel was located in a perfect central area. It was clean and beautiful. The breakfast was phenomenal and the staff could not have been more helpful. I was so happy! It made my day so enjoyable in beautiful Vienna!
Beautiful hotel! Very clean, well appointed rooms, friendly and helpful staff, close walking distance to everything and a wonderful breakfast. Would definitely stay here again.
It is a nice clean hotel, central to almost all interesting sites, the rooms are comfortable, served daily and promptly and the staff are friendly… as a single traveler, that is all I ask for …
This is an ideal place to stay for tourism in Vienna. The hotel is beautifully appointed and the rooms spacious. It is literally a three-minute walk to Stephansplatz, the center of tourist activity from which shopping, dining and entertainment radiates. Despite the location, it is on a side street and is quiet at night.
And absolutely wonderful hotel. Great location near the metro. Most accommodating and friendly staff, the room was spacious and the bed and linens heavenly
Hotel Kaiser Elisabeth location cannot be beat! Our rooms were clean, quiet and reasonably spacious. Front desk was attentive and helpful with lots of great suggestions. A great find.
A truly unique hotel with a lot of tradition and history. Celebrities like Mozart, Liszt and Bruckner stayed there. It is beautifully decorated, with exquisite carpets, paintings and treasures of the past. Additionally, the location is excellent and lets one explore this beautiful city quite effortlessly.
My only complaint: there were mosquitoes in the Breakfast room. This definitely needs to be addressed.
Review
What a wonderful hotel!! If you want to experience the spirit of Vienna, this is the hotel to be at. The furnishings and decor are comfortable and beautiful. The fact that the rooms have AC is a huge win in the hot summer. The hotel is on a quiet street but thirty steps away from the main pedestrian area. The staff is charming and wonderfully helpful. Even when a fellow guest threw a fit during breakfast that they didn’t have the correct fruit nor yogurt for his muesli, they maintained their professional demeanor (despite his rantings) and made sure to have what he demanded available the next day. They also apologized to us for any discomfort we may have experienced (of which we did not), which was incredibly kind of them to do so. I will absolutely be returning.