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Hotel Kaiserin Elisabeth

4.0 star property

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Photo gallery for Hotel Kaiserin Elisabeth

Lobby
Property entrance
Single Room | Minibar, in-room safe, blackout curtains, free WiFi
Gift shop
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Weihburggasse 3, Vienna, Vienna, 1010
  • St. Stephen's Cathedral
    ‪2 min walk‬
  • Hofburg Imperial Palace
    ‪5 min walk‬
  • Vienna State Opera
    ‪8 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout curtains, free WiFi

Superior Double Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout curtains, free WiFi

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, blackout curtains, free WiFi

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1011)
The price is €255
for 1 room
includes taxes & fees
12 May - 13 May
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About this property

Hotel Kaiserin Elisabeth

Pet-friendly Vienna hotel connected to a shopping centre, steps from St. Stephen's Cathedral
A coffee shop/cafe, coffee/tea in a common area and a business centre are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Kaiserin Elisabeth's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Vienna State Opera. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from St. Stephen's Cathedral and 5 minutes on foot from Hofburg Imperial Palace
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Kaiserin Elisabeth. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Room service (during limited hours) is available.

Languages

English, Finnish, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 34 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 34 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 29 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 34 per day
  • Nearby parking fee: EUR 34 per day(1312 ft away; open 24 hours)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Kaiserin Elisabeth offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna

Hotel Kaiserin Elisabeth Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 726 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncrowded, smallish and quiet (we requested a back room) traditional Viennese styled and furnished hotel with modern amenities and attentive and very helpful Staff away just steps away from St. Stephens Square and the Underground, tram stops and many/shops/restaurants. Excellent breakfast buffet, a large, quiet and beautifully furnished off-lobby lounge area and, in our room, an unusually large and well-equipped bathroom. Some of the corridor carpets show wear, and if that detail would trouble you, then look for a modern styled non-traditional hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will definitely return
Stayed 3 nights in Mar 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this Hotel. It’s centrally located, the staff is friendly, helpful and very welcoming. The rooms are clean as well as the bathrooms. The morning breakfast is excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location of this hotel are highlights. Everything is close by and walkable. I highly recommend this hotel!
Stayed 2 nights in Apr 2025

6/10 Okay

Bagrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very small. Like a couch
Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Stayed 2 nights in Mar 2025

8/10 Good

JAMES, RICHMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic- just off the Stephansplatz and near the U-bahn. Close to the Opera. The price was good for the location. Breakfast was good to very good. The room was nice. It had a very slight musty odor but was clean.

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. It was everything I wanted for the trip and some more. The location couldn’t be better. The hotel is so pretty and clean. I will definitely go there again and again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
felt fortunate that we chose this hotel for my young daughter’s first visit to Vienna and would recommend it (and have already done so) to anyone planning to visit Vienna. It’s minutes away by foot to all the major landmarks and hidden gems of ancient Vienna city center but located along a street of local boutiques not bothered by the often noisy crowds of international tourists. After all we went to Vienna to experience Vienna and Austria; we have enough Hermes and alike in Manhattan. The hotel is old-school Vienna, both in terms of its physical structure and services. My daughter noted the rather spacious bathroom and the outer & inner doors to the hotel room. In some ways it’s a throwback to a bygone age. During our stay most other guests were German speakers. We enjoyed its particular charm, although some may find its digital infrastructure not up to date. The staff offered warm and gracious service of a kind that has become rare in today’s world. In particular, on our last day the manager whom we had not met before happened to be in the lobby when we returned from a long day of sightseeing. Upon noticing my daughter eyeing the antique phone in the lobby, he and the gentleman on duty at the front desk arranged a *secret* call (not once, but four times) so that my daughter could experience using a real phone and I could videotape the charming scene and conversation. It’s certainly a sweet memory we will always cherish.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Edith

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Great location. Walking distance to every important point of interést.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Breakfast was good. Room and bathroom were the biggest we stayed in on our month long trip. We walked to most sights and the Underground was a block away for other sights. Our only complaint was that delivery/trash trucks came by early (they needed to as it was the only time they could access the pedestrian area). Taxi was able to come within 100 feet of front door
Stayed 3 nights in Mar 2025

10/10 Excellent

Justin

Stayed 2 nights in Feb 2025

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, the front desk was very helpful for all my needs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Vienna experince. 10/10

Travelled with my mom to visit an art exhinition in Albertina. We liked this hotel very much. Walking distance to everything. Perfect Vienna experince. 10/10! Thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan, Aston

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were only there for 1 night, but it was a good choice. The hotel is within walking distance to shopping, dining, pubs, The Spanish Riding School. I definitely made a good choice!
Stayed 1 night in Dec 2024

8/10 Good

M. Eugenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms had an old smell. We stayed in two and they were the same. I would be nice if coffee service was available in the room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HKS for the win!

Excellent location by the underground and St. Stephen’s cathedral. My room had a nice big bathtub I requested and an impressive breakfast spread included!
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Beatriz, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice place to be!
Stayed 2 nights in Dec 2024

8/10 Good

Filip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, perfect location and great breakfast. Very helpful personnel. However, do not take a room facing the street if you want a quiet morning as they start emptying lorries and transporting goods outside the entrance of the hotel at about 06.40 every morning…extremely noisy unfortunately.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and spacious

Very conveniently located to tourist attractions. Room was large with a nice sitting area. The only thing I didn't like was having to hand over the key every time I left and then having to ask for it back to get to my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gretchen

Liked: Cleanliness
Stayed 3 nights in Dec 2024