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Novotel Suites Wien City

4.0 star property

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Photo gallery for Novotel Suites Wien City

Reception
Exterior
Premium bedding, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 25 per person)
Daily buffet breakfast (EUR 25 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Radingerstrasse 2, Vienna, Vienna, 1020
  • Prater
    ‪15 min walk‬
  • Vienna International Centre
    ‪4 min drive‬
  • St. Stephen's Cathedral
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds | Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Double Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Standard Suite, 1 King Bed with Sofa bed (Junior)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed with Sofa bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Family Suite, 1 King Bed with Sofa bed (Junior)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Business Suite, 1 King Bed (Junior)

  • Sleeps 2
  • 1 King Bed

Similar properties

Meeting facility

Hilton Vienna Waterfront

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is €133
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Hilton Vienna Waterfront

About this property

Novotel Suites Wien City

Eco-certified hotel with 24-hour front desk and bar/lounge
A bar/lounge, self parking and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Change of towels is available on request
Novotel Suites Wien City offers 158 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Novotel Suites Wien City, you'll be within walking distance of Prater. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 4-minute drive from Prater and a few minutes from Vienna International Centre
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Suites Wien City, you'll find a terrace, a vending machine, and multilingual staff. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. The eco-certified Novotel Suites Wien City also features tour/ticket assistance, a garden, and coffee/tea in common area. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 26 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 29 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Novotel Suites Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 417 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

STUART

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is nice, with spacious rooms. The location is good for the underground. On the negative side the breakfast situation is not great. Little room for the number of people, kids running everywhere. Hotel is also quite noisy, not the hotels fault of course but other guests shouting and running in the corridors, some sound proofing in the rooms would be good.
Stayed 3 nights in Dec 2024

8/10 Good

NABEEL

Stayed 5 nights in Dec 2024

2/10 Terrible

Yasmine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Arif

Travelled with family
Liked: Cleanliness
Booking was for 4 person. Bed was not made. Staff has moved to another floor instead of making the bed. Closing and moving all the luggage to another room. Not good There was a power flip as well in the room. Overall not a pleasant experience. But staff were prompt in responding amd helping
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel but too many extras to pay
The positive, as usual with Novotel, clean modern room with big bathroom and toilets separate. There is the coffee machine and kettle. The room was big. Negative for me was the temperature in the room and in the whole hotel. Too hot. It was uncomfortable. We had to open the window in December. This is not responsible in times when we are asked to save energy. Then what annoyed me was all the expensive extras to add. 35€ for dog, 25€ for parking, 24€ per person for breakfast. That adds easily 70% to the basic price of the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennings

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U1 metro line next to the hotel - 3 stops away from Stephansplatz. Great value. Friendly staff and rooms are spacious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chloe Elizabeth

Stayed 3 nights in Nov 2024

4/10 Poor

Simon, Quedgeley

Travelled with partner
Disliked: Staff & service, amenities
The room was fine, no issues there. However Accor Hotels want you to be green and yet every day the cleaners wanted to come in when we specifically put out the door tag that says be good to the environment, don't clean your room. Breakfast was absolutely extortionate, there was no way we were going to spend 24€ per person per morning! The online checking in system failed, so after a long day I had to check in again! The reception staff were typically talking among themselves or on mobile phones, then were very vague about any questions we had regarding directions, shopping or transport. As mentioned the room itself was great, nothing else was.
Stayed 5 nights in Dec 2024

10/10 Excellent

Herzhel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and courteous. The rooms are spacious.
Stayed 1 night in Dec 2024

8/10 Good

jeung hyun

Travelled with family
Liked: Cleanliness, staff & service, amenities
The mini fridge in our room was broken. I reported it to a receptionist right away because I needed to use it. She said she notified their maintenance team right away but it never got fixed. I needed it to store my baby's milk. I couldnt use it during our whole 3 night stay...
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend i n Vienna
Well planned rom and a smooth Check in and out. Nice that the room was equipped with a bathtub.
Stayed 2 nights in Nov 2024

6/10 Okay

Aceil

Travelled with family and small children
Liked: Cleanliness, staff & service
Took ages to get checked in, the room was basic, the area is horrible.
Stayed 1 night in Nov 2024

10/10 Excellent

Syed

Business traveller
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels in Vienna. Rooms are huge, super comfortable and the service is amazing. Less than a minute walk from metro station and close to a bunch of grocery shops and cafes. Highly recommend!
Stayed 3 nights in Nov 2024

8/10 Good

MIGUEL

Stayed 1 night in Nov 2024

10/10 Excellent

yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

ABAN

Stayed 7 nights in Oct 2024

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness
Ok stay. Staff a bit abrupt and odd bathrooms felt like a caravan… breakfast room too small and guests all very rude.
Stayed 2 nights in Oct 2024

6/10 Okay

WANG CHUNHONG SIEW HEONG

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsafe stay in Novotel suites wein city
We were checked in to a room with urine in the toilet bowl and spitting onto the sink which we took photo to show the receptionist guy. This room hairdryer and beds are full of dust, everywhere is not clean. He then changed another room which is better but very dusty, we need to wipe the whole room in order to stay in. We were not feeling safe staying here due to the first incident.
Stayed 4 nights in Oct 2024

6/10 Okay

Tingjian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 9 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location accessible to public transport and dining.
Stayed 3 nights in Oct 2024

6/10 Okay

Ulf

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Perhaps you should consider to move the smokers away from the entrance to the hotel. It doesn't really give a good impression when fighting your way trough groups of smokers before you reach the entrance. The lobby/restaurant looks a bit like a youth hostel with luggage everywhere and people sitting on the floor. This area definatelly needs improvement. Room was very clean and the bed was fantastic.
Stayed 3 nights in Oct 2024

8/10 Good

Hakon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay - would repeat!
Very nice stay, nice room, comfy bed. Suggest more (than 3?!!) channels in English and at least one sports channel. A small gym area would also be very good. Otherwise, very happy!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Yihsuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Roland

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Lift, save und spülkasten defekt. Die Betten waren top. Mitarbeiter unmotiviert. Gar nicht 4 Sterne verdient. 👎 Ruhige und gute Lage. 👍
Stayed 6 nights in Sep 2024